Olympic Palladium Reviews

Good clean central but basic hotel. Breakfast was OK. Would book again.

Perfect location, away from the crowded old city center

A decent hotel, we stayed for 1 night, no complaints at all. The location is good for the beach, a short walk from the old town, the rooms are clean and nice. Considering the price it exceeded our expectations.

It was great hotel

Solo traveler. April May. 2/3 nights. 2nd floor. 1 person room. 2 person bed. TV with a lot of channels. The ability to make yourself a cup of tea and write some cards to your family and friends at the desk. Or sit on the small but nice balcony and enjoy. Firm mattresses and nice pillows. Extra blankets in the closet if needed. Spacious closet to store all your belongings. Safe and refrigerator available. Long mirrors to admire yourself before you go out the door. Blackout curtains. Neat bathroom. Nice shower. Shampoo and soap provided. Rooms neatly maintained by the hardworking cleaning people. Breakfast extensive and delicious. Staff at reception friendly and helpful. The kitchen and service staff are also very friendly and helpful. Swimming pool available. Just not filled yet as it was still April. There is a fitness room, but I didn't have time to use it. There is also the option to wash your clothes. Rethimno center/old town within walking distance. Many shops and dining options in the area. I recommend staying at this hotel.

We stayed at Olympic Palladium for 17 days, during July 24 and 2 days of August. I ahev to say that we, me and my wife, have been, overall, well satisfied. First of all, the stuff is very, very polite, we didn't meet a single impolite person in the hotel's stuff. Special thanks have to go to the hotel manager, Mrs Tatiana, who was very kind, and did everything in her power to solve a problem during the second day of our stay. She succeeded to make us feel grateful towards her. Must have been the best hotel manager I've ever met-at least on of the best. Also Mrs Aggeliki on 4th floor, cleaning lady, is so polite. Secondly, the price-value for money. This hotel offered a very nice package for the 17 days of our stay, much better or better than many other similar places in Rethymno. The hotel is at a very convenient location. Not beachfront, as you may know when you booked, but other than that (and of course the money you save for same quality-or worse, beachfront), the location is just GREAT. Near just EVERYTHING in Rethymno, in walking distance. I have to say, Rethymno has many, many AMAZING bakeries, so try them out. One of them is "Chamogiorgakis" which is 1 minute walk from the hotel, try it out. Others are "Nyktaris", "Rustico", "Savoidakis". Ask about. Breakfast has been satisfying for a 3 star hotel. Not astonishing, but well enough for a 3 star. And, with some variety of eggs, which is a big plus for a 3 star. The mattress, and the bed, has been astonishing, I have to say that. Must have been,if not king size, most probably queen size bed, really enjoyed it, and the matress was great. However, the pillows were inadequate. Didn't find even one to be enough comfortable. Perhaps if I had asked, the stuff could provide me with some alternative, however I didn't ask. Nevertheless I didn't ask, but the basic pillows were below basis. Also, I have not been very satisfied from the soundproof quality of the walls between the rooms unfortunately... However perhaps it's just me for this, because it was high season, so many people around, OK, but I still believe things could be better for that matter. However I don't necessarily consider it a big problem. Also the stuff were very quick to assist us when we asked them to speak to other customers who were... loud, let's say at 1 or 3 am. Hotel has a nice view, and many rooms do provide some sea-view. I have to mention the gym, which was very big for a 3 star. I mean, you know hotels' gyms right? They are not big. This one, was equal to gyms I've seen in 5 stars. I don't mean it's huge, it's not, but for a 3*, is more than great. Overall, I would recommend this hotel to someone to stay there. We have been pleased, and I have to say that this is more because of Mrs Tatiana and the stuff.

This hotel is basic but clean and the staff are wonderful. The cleaner worked very hard, and the customer service was impeccable. We will be going there next year. Reception staff all polite and helpful. The location is great 15 mins from beach and bars and restaurants. The pool was not great but this wouldn't stop me from staying again.

This hotel is a hidden gem in a perfect location, in the old town of Rethymnon. Fantastic value for money but more importantly clean, nice bed linen, delicious breakfasts and last but not least exception service. I stayed for six weeks and you see a lot in that length of stay. Breakfast is always outstanding with lots of choice for all tastes. It is actually hard not to over eat! The staff are all outstanding from the Manager to room cleaning service. I felt totally at home and cared for which is important as a solo guest. I am a writer and love Rethymnon, it gives me inspiration. I had a wonderful stay and highly recommend this hotel. You will not be disappointed.

great location, super nice staff, they helped with everything, very clean, they installed new air conditioning so it was nice and cool all the time , good sleep, great view, breakfast was good, lots of options

We enjoyed our stay, it is above a 3 stars hotel. Cleaning was done everyday in our room, the breakfast was more than enough & good and the location is a mix of being close to the old city & beaches. The stuff was very nice & we had no problems with the air conditioning, it had 2 levels high & low and we mostly put it on low.

I chose this hotel based on positive reviews from customers with the main complaint I noticed being noise. I am willing to have a noisier place that comes with a good downtown location. I was disappointed in the state of my room which had: baseboards coming off the wall, very rusty shower head, slow shower drain, ding in the bathroom door, physical door lock not working. The highlights were the balcony, free breakfast spread, kind staff, and nice lobby. The hotel is just blocks from the beach. Parking in the area can be a little difficult.

Travelling for business, completely appalled. Aside from 1 very friendly helpful lady on reception this is the worst hotel I have ever stayed in. Room was not cleaned for 4 days despite the hotels covid cleanliness policy. Every time you take a shower raw sewage come up from the floor and has damaged all my belongings, to add insult to injury the hotel has reported ‘damages’. The snack bar and restaurant are closed so I have had food deliveries which has some how translated to having “guests” in my room. Items have gone missing from my room. Advice for any lgbtq traveller DO NOT come to Crete. All very disappointing and despite my company paying for two weeks stay for a conference I will be checking out early with no refund or apology.

The hotel is very clean and modern and in a great location. It feels more like a 4* hotel than 3. The breakfast staff are all absolutely lovely also. That said, the air con could be better and breakfast could be more varied. The lift is also a hassle, they need a bigger one. My room also stunk of drains for 2 days. The staff at reception were generally very helpful and charming though the young lady who was there most often was rather unhelpful and quite arrogant.

There are 2 fundamentals I look for when travelling to a hot country, 1. A decent bed 2. A/C, this hotel lacked both. I can cope with a tired, dated hotel but to have to sleep on a hard mattress with no A/C just spoilt the holiday. I would avoid this hotel