Hotels near Observatoire à oiseaux, Rennes

We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

We stayed in a first-floor room with a little terrace of our own. Was idyllic on that terrace except for when the air conditioning unit on the adjacent roof was humming and dumping hot air on us. Such a shame because everything else here was first class. The staff. The restaurant. The courtyard bar. The location near one of the best wine and food streets in Rennes. Absolutely would stay here again but might not bother with the terrace room next time.

My wife and I stayed here for 5 nights at the end of April-early May 2024. I highly recommend this hotel. It has a great location -- about .4 miles from the train station and about an equal distance in the other direction to Old Town, Parc du Thabor, and other places you'll want to see. My wife enjoyed the buffet breakfast. The staff was very helpful. Our room was clean. Lots of restaurants nearby. Rennes is a beautiful university town with a great Saturday market; it was a highlight of our 17-day trip to Brittany and Normandy.

The location is very good to walk 2 minutes to the train station. There are several stairs at the entrance of the hotel, and it is more embarrassing to take a large meeting. Booked hotel breakfast but it turned out to be 7:30 to 9:00. The completion time was too early and too short, which was not convenient for guests. The room is clean and tidy, there is a lot of dust, the hand dish is very slow to remove the water, it should not be cleaned for a long time, the carpet makes the skin of the legs itchy.

The hotel was very difficult to find. Our GPS kept sending us down a barricaded street. The hotel staff were aware of that and we were surprised that they did not send us a better set of coordinated. That being said, the hotel is perfectly located for train access as you can walk to the station in 2 minutes. I found it clean, well appointed and the bed was fine. However, the pillows were very thick and very hard, rendering them completely useless. I tried to get a different one from the receptionist (who was very accommodating) but that was all they had. Eventually I created my own pillow using towels and their pillow case. Otherwise, the hotel was great.

Hotel sympa , il est à coté de la gare, la chambre était bien, les lits confortables. Le personnel très aimable et souriant.Le petit déjeuner est très bien, il y avait beaucoup de choix et c'était plutôt bon, avec même du jus d'orange frais! Hotel avec un excellent rapport qualité-prix.

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

We stayed for two nights with our young family. One room with 2, the other with 3. Location, parking accommodation and breakfast were all spot on. Recommend the location as it was very central and within walking distance to all the main sights in Rennes

Very close to Ryan Railway Station, 5 minutes walk, no need to catch the train, with Brittany 7-day train free travel package, very cost-effective. There is Carrefour around 10 minutes walk, and there are small medium-sized super. The staff service attitude is very good, the room is good, the overall feeling is very cost-effective. Black clothes in the room may fade, so be sure to pay attention to the clothes you just washed.