Make your time for what matters at Novotel Rayong Star Convention Center Hotel. Discover naturally modern design and a multipurpose space for you to work, play and relax. Offering spacious function rooms for up to 1500 guests and ideally located near beach, shopping centers, restaurants, night markets and industrial estate. Enjoy your family time at our kids club, play ground and enjoy the social hub area with healthy food.
GGuest User2023.12.12
Visited Rayong at the beginning of the month ago. Looking for a hotel to sleep I heard that it is a new hotel. So I had the opportunity to go Impressed since the parking lot has been served. Good since the parking lot There is a staff to manage the luggage. When going to ask for the room There is always a receptionist. Khun Pon gives very good advice. Gradually have knowledge of restaurants in Rayong, Khun Pon recommends very well. At the kitchen, Uncle Ra recommends it. At that time, Khun Bom took him to the room and introduced the hotel along the way. Along with inviting to subscribe And get drinks at the pool bar at night A little dark, breakfast has a quite food pattern Yes, the staff look fluent. The service is quite impressive at the staff. But the office in the hotel is quite limited, overall it is good.
With a stay at Star Convention Hotel, you'll be centrally located in Rayong, steps from Star Night Bazaar and within a 5-minute walk of Star IT Center. This upscale hotel is 0.9 mi (1.5 km) from Wat Pa Pradu.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Kohkaew, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 574 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.12.31
The hotel is located in the centre of Rayong right beside the night market and other city facilities. The room has a kettle, fridge, microwave, plates, bowls and cutlery for enjoying your own food or from the local market to eat comfortably in the large spacious room - everything you could need. The hotel offers a shuttle to the beach, bus station and the shopping mall - central. The breakfast was a large selection catering, for westerner's and Japanese. All the staff in the hotel were very friendly and helpful. They provided towels for the pool area which is next to the gym. This may not be a five start hotel but it has to be one of the most homely hotels I have ever stayed in. Some five start hotels do not take the care for their guests as this one does.
Along Route 36, find us a short walk from Ko Kloi Floating Market and Central Rayong Shopping Mall. Saeng Chan Beach and other Gulf of Thailand beaches are under a 15-minute drive. U-Tapao–Rayong–Pattaya International Airport UTP is 42 kilometers away. Enjoy our fitness center and breakfast, lunch, and dinner in our on-site restaurant.
2024.09.10
The décor theme is simple yet highly functional. This time, I stayed in a corner room, and although it was 32 sq.m., it didn’t feel small. I really liked the mood and tone of the room, with its light colors making it feel airy and spacious. The front desk staff was efficient during check-in, and they clearly communicated the benefits based on my membership tier, which was well done and in line with the chain’s standards. In the room, there was a hand towel folded into a rabbit shape, along with a welcome card from the Hotel Manager. However, there was no welcome set provided, which I assume is in line with the hotel’s level as a Focused Service property. The amenities are available upon request. One of the strengths of this hotel is its location, being right next to Central Rayong. In fact, it’s just a 10-step walk away. The TV is modern, allowing for Netflix streaming, and the internet speed is excellent. The gym equipment is well-maintained and complete, with a distant view of the sea. The rooftop bar serves well-crafted drinks, and the taste was spot on. They also offer a Happy Hour. The pool is not very large, but it’s perfect for a relaxing dip with a nice view. I would rate this stay 8.5/10. The only minor issue was the absence of a shaving kit, which other Hilton Garden Inn properties do provide. For travelers on longer stays or business trips, this might be something they need. Nevertheless, this is a lovely new hotel worth staying at, and I would certainly return.
Outstanding
63 reviews
4.6/5
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US$40
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With a stay at Golden City Rayong in Rayong (Noen Phra), you'll be within a 15-minute drive of Saeng Chan Beach and Dr. Sarot Market. This hotel is 10.3 mi (16.6 km) from Mae Rumphung Beach and 1.2 mi (2 km) from Passione Shopping Destination.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Thai cuisine at Phai Thong Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 260 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
GGuest User2021.06.17
Stayed here for one night and due to circumstance was just looking for a good value as there was no time for a resort setting this trip to Rayong. In that situation I usually stay at the Marriott but for a place to sleep and run errands within Rayong this place was great. Room was bigger than I expected, very clean, and comfortable. Breakfast was solid considering the limitations these days but given the space they are using assume that in ”normal” times it is probably quite grand.
With a stay at PLAAI Prime Hotel Rayong SHA Extra Plus, you'll be centrally located in Rayong, within a 15-minute drive of Saeng Chan Beach and Dr. Sarot Market. This hotel is 10.5 mi (16.9 km) from Mae Rumphung Beach and 0.6 mi (1 km) from Passione Shopping Destination.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water.
SSirikarn2024.06.26
Located on Sukumvit road , very close to Laemtong department store. Small parking lots, the room is quite small but was convenient. Love the automated toilets there.
With a stay at Holiday Inn & Suites Rayong City Centre, an IHG Hotel, you'll be centrally located in Rayong, within a 15-minute drive of Saeng Chan Beach and Hat Laem Charoen. This upscale hotel is 10.6 mi (17 km) from Mae Rumphung Beach and 0.5 mi (0.8 km) from Dr. Sarot Market.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 288 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2024.03.02
it was a pleasant experience. The hotel boasts a welcoming ambiance, attentive staff, and comfortable accommodations that catered to my needs.
Upon arrival, I was greeted warmly by the front desk staff who efficiently checked me in and provided all necessary information about the hotel amenities and nearby attractions. The lobby area exuded a modern yet cozy atmosphere, perfect for unwinding after a long day of travel.
My room was well-appointed and meticulously clean, offering a peaceful retreat during my stay. The bed was exceptionally comfortable, ensuring a restful night's sleep, and the amenities provided added convenience to my stay.
While the overall experience was delightful, one aspect that could be improved is the water pressure.
The hotel's location was convenient, with easy access to nearby restaurants, shops, and tourist attractions, making it an ideal choice for both business and leisure travelers.
When you stay at Fortune Saeng Chan Beach Hotel Rayong in Rayong, you'll be near the beach, within a 5-minute walk of Saeng Chan Beach and Mangrove Forest Learning Center. This hotel is 11.9 mi (19.1 km) from Mae Rumphung Beach and 2.1 mi (3.3 km) from Hat Laem Charoen.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
At Fortune Saeng Chan Beach Hotel Rayong, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 107 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.06.26
From Hotel you have a view to the sea. Beside have some small restaurant's, 7/11 is far around 1 km. The room was clean, Staff friendly and helpful. Breakfast was good.
A stay at B2 Rayong Boutique and Budget Hotel places you in the heart of Rayong, within a 15-minute walk of Wat Rong and Star Night Bazaar. This hotel is 3.3 mi (5.2 km) from Saeng Chan Beach and 9.6 mi (15.4 km) from Mae Rumphung Beach.
This smoke-free hotel was built in 2020.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided on request.
DDin_Saint2024.02.15
The room is very spacious, with corner windows overlooking the streets below. As a budget hotel, it does surpass its name, being a notch higher. With that said, as the name implies, there are some amenities that are not available in the room, such as hairdryer, safe box and hotel slippers.
With a stay at Kantary Bay Hotel, Rayong in Rayong (Noen Phra), you'll be within a 5-minute drive of Saeng Chan Beach and PMY Beach. This beach aparthotel is 12.6 mi (20.3 km) from Mae Rumphung Beach and 1.9 mi (3.1 km) from Hat Takuan.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get to nearby shops on the shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Rayong? This aparthotel has 2399 square feet (223 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
GGuest User2023.11.24
Kantary Bay Hotel and Serviced Apartments Rayong 是我這10天選擇的飯店,靠近海灣坐擁美景👍,是適合放空放鬆的好地點😊 當初為何要選這間飯店的原因,是我在2007年的一張照片,這海灣很特別讓我想再次探訪這海灣,但時代久遠我已不記得這是在Rayong的哪裡,看著👀Google Maps找到Rayong思索如何找尋,就看到那灣啊灣的圖,一拉大就看到這間飯店,就直接儲存,訂了機票選了這飯店🏨。 一開始在網路上看到這飯店的評價是東西老舊或服務人員的態度不好之類的,但評價這東西總有正反兩面,我這人是自己體會過才會去感受網路的評價,畢竟每個人的感受不同。 我列出我個人感受的點供參: 1. 設備有年代,但是能用心感受到維護與清潔👍。 2. 早餐多樣化,日式、美式、中式,咖啡是我喜歡的味道。 3. 飯店工作人員有禮貌笑容滿面😊。 4. 語言雖然不通但是很認真地回應我😅。 5. 有兩個游泳池,可以很悠閒地度過享受陽光的下午🏊。 6. 在網路上有看到交通不便,我覺得這飯店主要是能讓人放鬆與放空的,而且現在有Grab超方便的👍👍。 7. 飯店旁有2間711讓人買不完🤭。 8. 飯店左右兩邊也都有超棒的餐廳,沿海也有特色小吃🤤。 9. 走出飯店就是海邊,療癒藍😌。 10. 我下次還要來😀。 🟪這飯店能維持並沒有因為疫情而被打敗,是我個人覺得很用心,也就是沒有因為疫情而倒閉,且看到飯店方用心在整理與維護,這樣的態度很好。 🟩飯店還有附設看海的咖啡聽Café Kantary讓人可以放輕鬆地度過。 🟧如果不想住的太觀光吵雜而又想擁有美景,離Pattaya又近,真的適合遠離吵鬧的城市,Kantary Bay Hotel and Serviced Apartments Rayong這間飯店我個人真的喜歡。
Welcome to Holiday Inn Express Rayong Map Ta Phut! We're thrilled to have you here, and we're ready to help you make the most of your stay in Rayong. Whether you're here for business or pleasure, our hotel is the perfect choice for your needs.ยินดีต้อนรับสู่ฮอลิเดย์ อินน์ เอ็กซ์เพรส ระยอง มาบตาพุด เราพร้อมที่จะช่วยให้คุณใช้เวลาพักผ่อนให้เกิดประโยชน์สูงสุด ไม่ว่าคุณจะมาที่นี่เพื่อธุรกิจหรือพักผ่อน โรงแรมของเราเป็นตัวเลือกที่สมบูรณ์แบบสำหรับความต้องการของคุณLocated in the heart of Map Ta Phut Industrial Estate, we're just minutes away from some of Rayong's most popular attractions and businesses. And with our comfortable and modern accommodations, you'll feel right at home from the moment you arrive.ตั้งอยู่ใจกลางนิคมอุตสาหกรรมมาบตาพุด ห่างจากสถานที่ท่องเที่ยวและธุรกิจของระยองเพียงไม่กี่นาที ด้วยที่พักที่สะดวกสบายและทันสมัย คุณจะรู้สึกเหมือนอยู่บ้านทันทีที่มาถึงAt Holiday Inn Express Rayong Map Ta Phut, we're all about convenience. That's why we've designed our hotel with your needs in mind. From our variety of amenities to our friendly staff, we're here to make your stay as comfortable and enjoyable as possible.เราคำนึงถึงความสะดวกสบาย ตั้งแต่สิ่งอำนวยความสะดวกที่หลากหลายไปจนถึงพนักงานที่เป็นมิตรSo, whether you're in town for a meeting or just looking to explore all that Rayong has to offer, we invite you to stay with us at Holiday Inn Express Rayong Map Ta Phut. We can't wait to welcome you!เราขอเชิญคุณมาพักกับเราที่ฮอลิเดย์ อินน์ เอ็กซ์เพรส
GGuest User2024.03.07
For friends who have plans to come to Rayong or come to run errands around here We recommend this place as another accommodation chain like IHG with the concept of Simple Smart Travel, which of course will have the Brand Standard of Holiday Inn Express easily accessible. And I'm sure it's good. Whether it's the room, the smell, good bedding, comfortable sleep, and comes with complete facilities including an outdoor swimming pool, children's pool, Kids Club, Fitness, meeting room, the restaurant is at the back of the building. The lobby offers All Day Dining, including a buffet line breakfast.
Excellent
161 reviews
4.4/5
Price from
US$32
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4.5/5
Excellent
GGuest UserWe stayed at the Ploy Sea a couple of weeks ago for 3 nights. The hotel was fairly quiet and so they very kindly upgraded our room to a sea view. Staff were very friendly, accommodating and welcoming. In particular a lady who worked on the front desk called Ratchadaporn. She was amazing and helped us so much. The food in the restaurant was a good standard with plenty of choice and the sea front was just idillic. Looking forward to returning again soon.
NNukanThe room is clean, the bed is comfortable, the room is spacious, the bathroom is large and has wet and dry zones. The resort is shady, there are many trees and chickens.
Near the sea, near the market, there are bicycles to borrow/ I highly recommend it.
SSonnyThis hotel has the best atmosphere on the Sai Kaew Beach, but it asking price far exceeds the value of dining and service they provide. Basically, they charge close to 5-star prices for what is essentially a pretty nice 3-star hotel.
Hotel staff were fine, but the staff at the beach club, which is part of the hotel, tend to be very rude to customers. They enjoy giving guests orders that do not make much sense. Other guests got yelled at for resting their legs on a chair at the their table. I came back from the beach, dried myself and changed a shirt before sitting down on a beach towel, and I was ordered to leave (by yelling) because I'm wet. I am respectful of rules and my family and I have visited many beach front properties, I do not believe we commited any violation of etiquette. I also did not see any of these ”rules” displayed near the beach club.
May be this is part of their culture at the Sai Kaew Resort, but when they ask for almost USD 20 (incl. tax) for a simple plate of pasta and YELL at customers, then none of these is acceptable.
PS. We stayed over 4 nights, and the breakfast buffet was swarmed by flies every morning. Their food court style free seating arrangement means we had to awkwardly hunt down tables ourselves. Again, TOTALLY NOT WORTH THE MONEY.
GGuest UserThe hotel has mini villa type rooms, each with a good-sized balcony to enjoy the beautiful foliage planted all around. The rooms are large, airy, sp****, and super clean. Bathroom size is good too, and all amenities are provided. The bed is one of the softest ones I've ever slept on. Absolutely loved it! Check-in and check-out was smooth, the staff is warm. There's a shortcut which takes you to the main Sai Kaew Beach in a minute's walk. It is also easily walkable (15 mins) from the main ferry pier (Nuan Thip). The hotel did not have a restaurant yet (which we knew before booking), but I did see some construction going on, so they could be adding one in the future, But there's plenty of restaurants on the beach, so no worries there. We had an immensely satisfactory and comfortable stay. Would recommend to all travelers.
GGuest UserI have stayed at Flamingo Villa before (In the Garden Room), but this time I decided to stay in the loft room, which apparently is called the Family Room. Flamingo Villa is somewhat strange, since the ”Hotel” is basically three rooms within the Samed Your House hotel. Our neighbors actually knocked on our door to try and check in ~ You need to call the phone number for Flamingo Villa in order to check in, as someone will come out to meet you. So, bottom line up front: Flamingo Villa is awesome, but get ready to kill a lot of mosquitos! The owners do a good job of lighting incense sticks to try and keep the them away, but there are fountains around the area and the mosquitos are no joke. I would say I killed at least 10 in our room, so it is super important to make sure you close the sliding doors behind you every time you go in and out of the room.
The Family Room was awesome. The lower floor is basically a living room with a large day bed and a big TV with great speakers. The toilet room is separate from the shower. The stairs to the loft are pretty steep, but once you get up there it is really nice. There are two queen beds in the loft, and the glass wall and sliding door separate the bedroom from the main room, which is great because the bedroom has its own AC unit, and the glass keeps out the mosquitoes. The beds were comfortable, but be careful because the ceiling is very low above the beds. The view from up in the loft is very peaceful, and the owners obviously spent a lot of time decorating the place (The Christmas tree was still up while we were there).
The hotel is a 5 minute walk from Sai Kaew Beach, and the pier for the ferry is only a 10 minute walk ~ but you can take a mini bus if you would like. The hotel is close to restaurants and stores, and there are two 7-11s close to the beach. We rented a motor bike the last time we were in Koh Samed, but Sai Kaew Beach seems to be the nicest on the island, so we just hung out there.
I love Flamingo Villa, and I am sure I will stay there again in the future.
GGuest UserFirst, I chose Koh Samet because I asked a local Thailand friend which island has not been overdeveloped since my early days coming to Thailand in the 1990s. His response was ”head to Koh Samet”. I looked for a value hotel on one of the more southern, less developed beaches which led me to Wong Duean Bay and the Vongdeuan Resort. The pool was a big draw. With the low tide being pretty extreme, it is really nice to have the salt water pool to cool off in and swim laps. The food seemed pretty authentic to me. With mainly Thai visitors coming in on the weekends it figures the food would be good at the Vongdeuan Resort. :) The staff were wonderful and always so fun to share a story or two with. The beach area all along the bay was extremely clean with no plastic on the beach or garbage in the water. This is a big plus when going to the shore in SE Asian countries. There are several beach restaurants but none of them had loud music, at least during the weekdays when I was there. It is definitely a sleepy and peaceful place to enjoy the water at high tide as well as the white sand beach for walks.
Mmarkosti4Great Rayong Resort – Excellent, very budget hotel this part of the beach MaeRanpueng. Located in a alley, 200m from the highway and beach. There are small cafes next to it, only, it is very difficult to identify them - like, there are chairs and a pair of tables, and neither staff nor visitors are observed. Along the beach there are typical beach ”food” and macachees are accommodated. There are plenty of shops, including 7/12. The hotel is ubiquitous (in rooms too) WI-FI, a very cozy pool, friendly staff. Breakfasts, depending on the population, either a Swedish table or a fix. But even when the husband was fixed at request, they brought an addition without problems. The dishes are undelicate but delicious. From the shortcomings – no balcony and fruit for breakfast. Beaches – sandy, spacious and unlimited, excellent water, and the main great without people.
KKiwimark2015We stayed for 4 nights here. The location was pretty good and we were right on a beach, which made it nice for swimming. They do have a great pool too. It wasn't overly busy when we were there. But there were large groups coming and going, but they weren't that noisy. The breakfast is basic, but you do get to sit out and have a fantastic view looking out over the bay. The only problem I really had with our stay was the tap water, there was a slight discoloration. I didn't drink from the tap anyways and also had bottled water. It is relatively private too. Our room was spacious enough and we could sit outside on the balcony. For me it was relaxing and in a good location. The staff were very friendly and happy to help.
GGuest UserThis is a very nice accommodation , consisting of a a main open alley with rooms on each side of the hall way , there is a reception area which sell drinks and at the end of the short alleyway there is a lovely cafe which sell fruit, coffees, smoothies , juices , and croissants and various toasts topped with fruit etc and they sell a nice burger and chips also, this is on the beach with loungers and bean bags and other options if you want to stay off the sand , some of the staff are friendly and smiley and some are not. the rooms are cleaned when requested no problem just leave your key at reception, the location is ideal , 5 minute walk to 7/11 and the village , I have to say this accommodation is idyllic with its thatch roofs and minimalistic style , I loved it here and I will stay here again , the only negative I had about the place is they didn’t clean the rubbish from the beach , the beach is the reason we go here … only 1 or 2 businesses on this beach clean the rubbish regularly , all the others do not clean up and it is unsightly , all the businesses on this island should all make sure it is clean all of the time .
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There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.