Holiday Inn & Suites Rayong City Centre

Holiday Inn & Suites Rayong City Centre Reviews

Holiday Inn & Suites Rayong City Centre

554, 5 Sukhumvit Rd, Noen Phra Sub-district, Amphur Muang, Noen Phra Subdistrict, Rayong Province, 21000, ThailandView Hotel Details
Holiday Inn & Suites Rayong City Centre
Holiday Inn & Suites Rayong City CentreHoliday Inn & Suites Rayong City CentreHoliday Inn & Suites Rayong City Centre
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Holiday Inn & Suites Rayong City Centre Guest Reviews

4.6/5
Great
217 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(217)
Positive reviews(213)
Reviews with photos/video(64)
Awesome rooms(50)
Delicious breakfast(25)
Near shopping area(25)
Convenient for shopping(24)
Large rooms(9)
Many amenities(7)
Nice sea view(6)
Great swimming pool(6)
Negative reviews(4)
Hong Lian
Premium King Room with Sea View High Floor
Checked in Oct 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Oct 23, 2024
Staffs are friendly and always with smiley face. Room was upgraded to suite room at no additinal charge. High floor with beautiful view.
Response from Property: Dear valued guest, Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated. We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Holiday Inn & Suites Rayong City Centre
VincentHeng
2 Single Beds Standard High Floor
Checked in Jul 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
Very nice hotel and clean. I’m surprise they provide 6 bottles of water and sufficient for me.
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
2 Single Beds Standard High Floor
Checked in Feb 2024
Travel with friends
18 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
Lovely hotel in a great location as it’s right next to a mall. The rooftop pool was nice and never too busy with lots of seating areas. There was a large selection at breakfast with plenty of options for everyone. All staff were friendly and helpful and early and late checkout is available if you want it.
Response from Property: Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Sumesh
Premium Room Sea View Lounge Access
Checked in Jul 2024
Business travelers
42 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2024
I recommend this hotel . good hotel and service.. one of the best holiday inn hotel .. very friendly staff and good service.. and hospitality.. I also got some good Indian food at breakfast
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
Standard King Room High Floor
Checked in Jun 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
Very friendly and helpful staff. The location is close to a shopping mall and close to some bus companies from where you can travel to other cities in Thailand. Breakfast buffet is rich and delicious.
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Alicehahaha
2 Single Beds Standard High Floor
Checked in Feb 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
Good service and nice swimming pool
Response from Property: Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
Standard King Room High Floor
Checked in Apr 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Apr 8, 2024
excellent hotel services. Hotel is located in the center of Rayong next to Passion shopping center. The room is full of facilities and clean. Never disappointed to stay over here
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
Standard King Room High Floor
Checked in Jun 2024
Solo travelers
16 Reviews
4.0/5
Very Good
Posted on Jun 23, 2024
Very convenient on the way to catch the boat to Samet next morning.
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
2 Single Beds Standard High Floor
Checked in Feb 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
it was a pleasant experience. The hotel boasts a welcoming ambiance, attentive staff, and comfortable accommodations that catered to my needs. Upon arrival, I was greeted warmly by the front desk staff who efficiently checked me in and provided all necessary information about the hotel amenities and nearby attractions. The lobby area exuded a modern yet cozy atmosphere, perfect for unwinding after a long day of travel. My room was well-appointed and meticulously clean, offering a peaceful retreat during my stay. The bed was exceptionally comfortable, ensuring a restful night's sleep, and the amenities provided added convenience to my stay. While the overall experience was delightful, one aspect that could be improved is the water pressure. The hotel's location was convenient, with easy access to nearby restaurants, shops, and tourist attractions, making it an ideal choice for both business and leisure travelers.
Response from Property: Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms
iimnana
Standard King Room High Floor
Checked in Aug 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2023
Luxurious, but facility less than Plaai when compared at similar price; great rooftop bar
Woaixingqiwu
Standard King Room High Floor
Checked in Jul 2023
Business travelers
75 Reviews
4.2/5
Very Good
Posted on Jul 26, 2023
My first choice when come to Rayong. The hotel facilities are good as always and staff are friendly as usual. Breakfast is wonderful and plenty of choice for lunch and dinner at nearby restaurant
Guest User
1 King Bed 1 Bedroom Suite Mountain View
Checked in Feb 2024
Family
29 Reviews
3.7/5
Posted on Feb 19, 2024
People are kind but club lounge food is getting worse. Also room was not that clean.
Response from Property: Dear valued guest,Thank you once again for choosing our hotel for your visit to Rayong. There are many hotels for guests to choose from and I am sincerely grateful that you stay with us.Again, please allow me to thank you for taking the time to bring to my attention the very disappointing experience and service that you received. I immediately spoke to our team to ensure that such a situation does not recur in the future and cause such a negative experience again, as normal practice the team members must be well approached with positive manners toward our guests. I would very much like to welcome you back to the hotel, if you would at one stage consider staying with us again when your travel plans bring you to Rayong. I want to assure you that we truly value your business and demonstrate our clear desire not to lose you as one of our valuable guests.Again, my sincerest apology on this occasion and I remain, at your service.Yours sincerely, Mirin W.(Bella)Director Of Rooms
Anonymous User
2 Single Premium Sea View High Floor
Checked in Jul 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2023
the facility are good ,sea view for the higher floor, pretty nice fitness center.
PHAM CAO VAN
Premium King Room with Sea View High Floor
Checked in Jul 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Super comfy pillows for a good nigh sleep 😴
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at the Holiday Inn & Suites Rayong City Centre. We are delighted to hear that you enjoyed your experience. Guest satisfaction is a top priority for our team, and your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit to Rayong.Yours sincerely,Mirin W. (Bella)Director Of Rooms
Guest User
Standard King Room High Floor
Checked in Feb 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
Great hotel conveniently located in the city. Great room and excellent restaurant.
Response from Property: Dear valued guest,Thank you for your kind review of our hotel and expressed your thoughts about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guests. At our hotel, we strive to make the best for our guests and continue to develop our service standards to ensure that we deliver the best for you. We hope to welcome you back to our hotel soon.Yours sincerely,Mirin W. (Bella)Director Of Rooms