Best Hotels in Ramapo

Stayed at the hotel July 15 to July 17, 2022. First night I checked in went to my family event on Friday night,went back to my room key would not work went to front desk 3 times that night they finally contacted someone on maintenance to let me in. Second day went to brunch again after going back to room key would not work 2 more times to front desk and maintenance opens the door.Got dress for a BBQ at hotel and 2 hours later went back to my room to get rest before next event again key not working to get in room front desk person comes up to my room and can't open the door either.She tells me she will be back and never returns 20 minutes later I go down to find out what is going on and let her know she just left me waiting in hallway,she informs me she had to call maintenance to come repair the lock,after waiting in lobby for 2 hours maintenance shows up and can't open door either, said the front desk person gave him dead batteries, so he had to go to store for batteries. 2.5 hours later I get in room medicine and clothes were in room. Had 30 minutes to get dressed for a formal event which I was late. Later after event the key still doesn't work can't make this up smh. After all the waiting and not being able to get in room the only want to give me $50 off unacceptable. Do not stay at this hotel never again worst customer service ever!!!

Excellent value for money, good service. But the weekend is difficult to set, we have to make two bookings. However, there is a highway downstairs, and people who don't sleep well should be cautious.

The hotel is cost-effective and the transportation is very convenient.

Beautiful room, with a pull out couch and balcony for smoking. The King bed was perfect. Everything was clean and convenient. Quick drive to get decent food in the area. It was a local getaway for my birthday and I loved it for that. I would go again and def recommend it if you just want a place to stay for a change of scenery. Highly recommend and would stay again.

The room is fully equipped with tableware, cooking stove, refrigerator, range hood, microwave oven, etc. It is quite suitable for self-catering. The front desk service is also very good. I will come again if I have the chance. It is very good.

Self-driving tour, not far from Oh Terrace, I did n’t visit enough on the first day and continued the next day. The hotel is nice and spacious, we have a room for four of us, it is ok

The staff admits that this place needs a facelift for sure but Hilton doesn't have the time to close floors to do it. hmmm..... on the 3rd floor water pouring in from the ceiling so we were walking around buckets to get to our room. The pool is never open when we are here and not taken care of. overall dirty rooms dingy and need attention big time. I get that it needs remodeling (more than that) but then the prices should reflect it not more, less money. The staff is overall friendly, as we go there alot. The main issue for us is that Hilton has changed their pet policy which is a deal breaker for us. We are Hilton honors diamond members and have given our business to Hilton for years but this policy will make us change. They are taking carpets our of rooms because of pets relieving themselves and apparently anything goes, frankly we like pets. just do not want to sleep in a bed where dogs, cats and the like have ”stayed” People have pet allergies you know and it is not sanitary either. It is a pet first society, forget the humans that actually pay for things. When we were there we had to change rooms which was difficult because there were 2 German shepherd type breeds directly across the hall that kept up barking and carrying on. Again, we have nothing against dogs or cats etc., however when it is taking away from the pleasure and rest of paying patrons it is a big issue. Maybe a compromise Hilton and have a ”pet floor”. the staff tries to help as best they can.

We are located in the heart of Rockland County off of many major highways I-87I-287 NY State Thruway Garden State Parkway Palisades Parkway Route 17 and Route 9W. Just a few miles from the nations second largest mall Palisades Center offering 4.3 million square feet of shopping space. Walking distance from many name brand department stores and restaurants. Location is ideal for all business and leisure travelers the hotel is equipped with the latest amenities for your safety comfort and convenience.Within 30 miles from New York City West Point Military Academy Yankee Stadium Giants Stadium Meadowlands Sports Complex Woodbury Common Outlets Madison Square Garden Bear MountainWithin minutes from Pearl River New City Orangeburg Montvale Pomona Nyack Suffern Airmont Mahwah Haverstraw Tarrytown and White PlainsOffers free high speed internet free newspaper free local and free domestic long distance calls.The facilities include Seasonal Outdoor Swimming Pool and dry- cleaninglaundry. Pets welcome for a nominal fee.This first class hotel gladly provides Wyndham Rewards points on all standard executive and Jacuzzi suites.Offers government corporate AARP and extended discounts - Direct Billing Contracts

An apartment-like hotel contained kitchenwares including stoves, microwave oven, washing machine and utensils which are convenient for guests. Also, it’s closed to various supermarkets which are convenient for buying any commodities. An improvement area included the cleanliness of the room (as I could find small flies around the toilets in my first 3 days).

I was visiting family over the weekend and decided to stay at the quality Inn based on the reviews I read. I don’t know who could be rating this a four or five star hotel. I usually stay at the Hampton or Hilton Garden Inn nearby on route 59. They are always in good shape and clean with friendly and helpful staff. This was not the case for Quality Inn. I chose it based on reviews and proximity to the highway. I stayed there many years ago and the hotel was fine, clean friendly staff then. However that was not the case this time. They appear to be under some renovation right now. That was not apparent when I made the reservation or I would’ve chosen differently. However the staff is not very welcoming not rude but not very caring. The smell of smoke in the rooms is unacceptable. This is supposed to be a smoke free hotel somebody was smoking and I smelled it in my room. The hallway on the second floor where I stayed was not vacuumed there were crumbs. I arrived at 4 o’clock in the afternoon you would expect the hotel to be clean and ready to accept visitors. From the outside you could see the window screens that were torn and not replaced on windows. I was very surprised at the overall run down appearance and unfortunately I did stay there even though it was my inclination to cancel my reservation and go to another hotel. In my room the only thing that was in good shape was the sink that appeared to be new and the entry floor. The bed looked like it needed to be replaced the shower was not particularly clean looking although it had been cleaned. The curtain that hangs on the window was falling off of the curtain track and had holes when the lights were off you could see at night through the tears. Although they were not large tears so I did not see them in the daylight. The mini refrigerator was clean. I was charged enough money for this hotel that to expect far better conditions.I would not recommend this hotel.