Radisson Blu Plaza Resort & Convention Centre Karjat

Radisson Blu Plaza Resort & Convention Centre Karjat Reviews

Radisson Blu Plaza Resort & Convention Centre Karjat

Survey No - 12/6-7, 10/1A, 9/2, Taluka, Khandpe, Raigad, IndiaView Hotel Details
Radisson Blu Plaza Resort & Convention Centre Karjat
Radisson Blu Plaza Resort & Convention Centre KarjatRadisson Blu Plaza Resort & Convention Centre KarjatRadisson Blu Plaza Resort & Convention Centre Karjat
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Radisson Blu Plaza Resort & Convention Centre Karjat Guest Reviews

4.4/5
Very Good
56 Reviews
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(56)
Positive reviews(56)
Reviews with photos/video(10)
Abhishek b patel
Deluxe Room
Checked in May 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2023
Stay was avrage, small property, only for monsoon
Guest User
Superior Room
Checked in Nov 2022
Family
1 Reviews
3.0/5
Posted on Nov 13, 2022
1) Dirty Pool water (white dots of all over water in the pool) 2) Obnoxius price of so called Chargeable Games facility - bowling ally 800 per game, etc. 3) After spending 12k, only good part is - very courteous staff, radisson blu tag, very tasty breakfast. Recreation is a nothing.
Geetam Jain
Deluxe Room
Checked in Jan 2022
Couples
1 Reviews
4.5/5
Great
Posted on Jan 14, 2022
Our stay was a very pleasant one. I would like to thank the house keeping team for making our anniversary special and the chef for a wonderful cake. I would recommend this property to the people who are looking for a comfortable stay after their hectic routine, the staff will literally take care of everything. It felt like my mother’s home to me. Thank you Radisson, see you soon!
Scenic25593375582
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 13, 2024
It was amazing experience staying at Radisson blu karjat. I stayed for 2days for my 2nd Anniversary. Special mention to Mr Vivek from Palm Restaurant who made my day memorable. With great attention to detail and helping attitude. Really appreciate it. Thanks!
Response from Property: Dear Guest, We were thrilled to have you stay with us. Thank you for taking the time to share your experience with us on TripAdvisor. I am delighted to hear that you enjoyed your stay and the warm hospitality provided by our team. It brings us great joy to know that we met your expectations and made your stay comfortable. Your kind words about our team's services serve as a significant source of motivation for us. We sincerely value your patronage and eagerly anticipate the opportunity to welcome you back. If there is anything I can assist you with during your future visits, please do not hesitate to reach out. It would be my pleasure to help. Thank you once again for choosing Radisson Blu Plaza Resort & Convention Centre. Best regards, Rakesh Kunwar General Manager
RUTUJA J
Checked in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 8, 2024
Hospitality is very great. Service provided by Mr Nilesh and his colleagues was just upright. Food was also good and the breakfast spread was awesome. The property is well maintained and hygienic and very scenic.. Great place to have relaxed and chill gateway!
Response from Property: Dear Guest, Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these are a great boost to our team and their focus on delivering exceptional service. We thank you for appreciating all our earnest efforts. See you soon. Warm Regards Rakesh Kunwar General Manager
NorthStar35783748812
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 7, 2024
The best experience we had so far. The service, hospitality made us feel so comfortable. The food and the restaurants were top notch. Thanks for making us relax and enjoy our vacation. The view around it was so satisfying enjoying with a cup of tea and making memories. Thanks for such a wonderful time all those who made it possible.
Response from Property: Dear Guest, Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these are a great boost to our team and their focus on delivering exceptional service. We thank you for appreciating all our earnest efforts. See you soon. Warm Regards Rakesh Kunwar General Manager
Karishma88
Checked in Apr 2024
Other
3.0/5
Posted on Apr 22, 2024
We took the 2 bedroom villa for 2 nights. The positives: Spacious Clean Well equipped The negatives: Outsides are not well maintained Villa interiors are basic, not luxurious. They are outdated Highly Overpriced given the interiors and exteriors Rooms at the resort are much better Villas are away from the rooms The electricity of only our villa went off in the middle on the night at 2am. With a small child and 2 senior citizens in the peak of summer this was highly inconvenient. However, the technicians arrived in 5mins and fixed the issue , it took them an hour approx. The biggest disappointment was that the main pool was given away to a wedding. They built a ramp in the middle of the pool for the ceremony and so the other residents couldn’t access the pool for 3 days. They made a HUGE mess, with flower petals, wood, nails, murky water due to that ramp. The hotel should have informed us that the pool will be inaccessible. They charged us for it in the room rate obviously. Travelling with family in the peak of summer, spending time at the pool was a big part of our plan. They told us to use a dingy small pool at the back of the resort instead. But we got even more irritated because the water was so murky that we couldn’t see the bottom of it. Highly disappointed. Any other five star hotel chain would never do this especially on a weekend in summer. When we communicated our disappointment to the manager about the electricity and pool issue, he all but gave us a discount of ₹500. Food is great, service is overall good. Fun park was fun but games are overpriced. Would we visit again? Yes, but won’t stay in the outdated and neglected villas and will most definitely ask if the pool is accessible during our dates.
6/12
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent experience with us. We appreciate both the positive aspects you mentioned and the areas where you felt we could improve. Providing exceptional service is our top priority, and we are glad that our team was able to meet your expectations in this regard. Rest assured, we will share your kind comments with them as recognition for their efforts. However, we are disappointed to learn that there were also aspects of your visit that fell short of your expectations. We apologize for any inconvenience you encountered during your stay. We take all guest feedback seriously, and we would greatly appreciate if you could provide us with further details or suggestions on how we can improve. This will enable us to address the issues you mentioned and ensure a better experience for our future guests. We strive to create a memorable stay for all our guests, and we apologize if we did not meet that standard during your visit. We value your feedback as it helps us identify areas where we can enhance our offerings and service. We hope that you will give us another opportunity to provide you with the exceptional experience we aim to deliver. Sincerely, Team Radisson Blu Plaza Resort & Convention Centre, Karjat
harshada007
Checked in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 8, 2024
We wanted to have staycation at the place that would give us a needed relaxation with a needed break and we are very happy we selected this place as it’s self sufficient resort with things for all age group, special thank you to staff , Kalpana didi and Puja for taking care of our requests in a amazing way. Special thank you for the little surprise cake arrangements for husbands birthday. breakfast and dinner buffet is huge with multiple options. But try place even on hot summer days as well well, we spender three days without moving out of the property. A Big thank you to staff again.
6/14
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us. We deeply appreciate your kind words and are thrilled to hear that you had a wonderful time during your recent stay with us. We are committed to providing exceptional service, ensuring that each and every guest feels valued and well taken care of. We strive to create memorable experiences that exceed expectations, and we are overjoyed to know that we succeeded in doing so during your stay. Once again, we would like to express our heartfelt gratitude for your kind words and for choosing us as your preferred destination. It was an absolute pleasure hosting you, and we sincerely look forward to welcoming you back in the future for another remarkable experience. Regards, Team Radisson Blu Plaza Resort & Convention Centre ,Karjat.
OrientalIndian
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 7, 2024
Fantastic service, friendly staff, great food, nice drinks The team gave us a good time gifting us a cake for my wife's birthday The pool and facilities were also wonderful It's a little cut off from the city, but that's never a bad thing Nice experience
Response from Property: Dear Guest, Greetings from Radisson Blu Plaza Resort & Convention Centre, Karjat! A beautifully penned down review like yours is a perfect start to our day. Please accept our hearty gratitude for the appreciation and for sharing it with us on TripAdvisor. Indeed, the various facets of our hospitality have been designed keeping in mind the tastes of our guests and are modifiable to meet the requirements. Giving you a perfect stay is our endeavor and your appreciation is a testament of the excellence we strive for. Thank you again for acknowledging the warm hospitality we offer. Earning your patronage is a reward that we cherish and we hope that we will get many more opportunities to impress you with our impeccable services. Kind regards, Team Radisson Blu Plaza Resort & Convention Centre , Karjat
Allgoodandperfect
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 7, 2024
Food is great. Awesome service. Rahul, Mahesh and Mahima at the Palms Restaurant were especially wonderful staff. Thank you for a great experience. Had a memorable time. Will definitely visit again soon.............................
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us. We deeply appreciate your kind words and are thrilled to hear that you had a wonderful time during your recent stay with us. We are committed to providing exceptional service, ensuring that each and every guest feels valued and well taken care of. We strive to create memorable experiences that exceed expectations, and we are overjoyed to know that we succeeded in doing so during your stay. Once again, we would like to express our heartfelt gratitude for your kind words and for choosing us as your preferred destination. It was an absolute pleasure hosting you, and we sincerely look forward to welcoming you back in the future for another remarkable experience. Regards, Team Radisson Blu Plaza Resort & Convention Centre ,Karjat.
aaxthaa
Checked in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 8, 2024
We’ve been to multiple Radisson Blu properties but the food at this one was particularly exquisite. And I believe part of the pleasure was because of the smiling faces of staff- Nazma, Sakshi, Ashish, Chef Mayuri, Vishal, Sagar, Ranjan, Mandeep- to name a few, always made sure we were always comfortable. We look forward to coming back and enjoying the delicious food and the relaxing amenities again.
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us. We deeply appreciate your kind words and are thrilled to hear that you had a wonderful time during your recent stay with us. We are committed to providing exceptional service, ensuring that each and every guest feels valued and well taken care of. We strive to create memorable experiences that exceed expectations, and we are overjoyed to know that we succeeded in doing so during your stay. Once again, we would like to express our heartfelt gratitude for your kind words and for choosing us as your preferred destination. It was an absolute pleasure hosting you, and we sincerely look forward to welcoming you back in the future for another remarkable experience. Regards, Team Radisson Blu Plaza Resort & Convention Centre ,Karjat.
adele_teo
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 31, 2024
Beautiful resort. They’re under slight renovation but it did not inconvenience us. Our room from the main drop off were quite a distance away and housekeeping takes a while to respond. Overall very clean and comfortable. Staff was very helpful and shout out to breakfast staff Ms Dolly, Mr Prashant, Gopinath and Nazma for their amazing service.
akswana
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 27, 2024
It was awesome place, had food and great time with Gopinath, Nangto, Vivek, Wonchi, they treat me like celebraty on my birthday they celebrate my birthday specially, took care of my babies while having a lunch, cut the cake and they made my day special.... Thanks Radisson blu, thanks team!
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
The establishment is of high quality, albeit slightly expensive. However, the cost is justified by the exceptional service provided by the staff and the breathtaking views from the room and the captivating pool. I would like to express my gratitude to Mukunda and Vishal from the restaurant, who not only secured excellent seating for us but also demonstrated exceptional care, respect, and attention to detail. Thank you very much.
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
Great place, Great work force Had a memorable stay at the hotel had booked two suites with beautiful view food served was excellent the game zone is super entertaining, Spa therapy was relaxing, chetan Rana at the lobby was extremely helpful and courteous in addressing the queries