Citadines Roces Quezon City

Very happy that this hotel is pet friends. The room is clean and the amenities are wonderful.

The word that best captures my experience at this hotel is 'new.' Being a relatively new establishment, the hotel impresses with its immaculate cleanliness and modern design, evident from the lobby to the rooms. The contemporary style is both refreshing and welcoming. I would also like to highlight the professionalism of the staff, especially those at the ground floor entrance, including the security team. Their warm smiles and friendly greetings set a wonderful tone for guest interactions, making one feel genuinely welcomed. That said, there are a few areas where the hotel could fine-tune its services. One area for improvement is housekeeping. While the staff did ensure that the blankets were neatly folded, other aspects of room tidiness seemed to be overlooked. On a few occasions, I noticed that the room was left largely as it was, with not much attention paid to finer details. I understand that the hotel is new, and the staff may still be gaining experience, which might explain these minor oversights. With a bit more focus on these details, the guest experience could be significantly enhanced. As for the amenities, they were fairly standard. I was a bit surprised that in-room slippers were only provided upon request, rather than being pre-prepared in the room. However, I must say I really appreciated the room’s design, especially the cozy kitchenette area. Having all the necessary amenities and utensils within easy reach was a thoughtful touch and one of my favorite aspects of the room.

The room is spacious and clean. I love that they're sustainable. No plastic and they give you water in a huge tumbler which makes perfect sense. Food in the restaurant is good. I guess good location if you meant to be in this area only, otherwise out of the way from main stuff and more residential. Was here to visit local friend so it worked out. The staff here made my stay, they're super friendly and helpful. Joyce at Alejo restaurant spent time on explaining all the local dishes to me and she's so attentive and friendly. And Lordwin too was helpful and friendly. Shout out also to Eddieson from Concierge who was helpful and attentive. I'd come back here again if I ever find myself needing to be in the area. One point of improvement for the hotel is to place ashtray/ trash can out on the street where people can smoke so they're not just littering on the road.

Great experience will surely book this hotel again soon. Guest Service Officer Krystle is friendly as well as the staff they are very welcoming. Swimming pool is clean, room and bathroom facilities are organized, a big wow. Great stay indeed! Just see for yourself.

This place is new and amazingly clean. I like the staff friendliness and professionalism

perfecf staycation and celebration for my bday!