James Joyce Coffetel (Qingdao Zhanqiao Railway Station) Reviews
James Joyce Coffetel (Qingdao Zhanqiao Railway Station)
Building 3, Huaneng Building, 37 Taiping Road, Shinan District, Qingdao, Shandong, ChinaView Hotel Details
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James Joyce Coffetel (Qingdao Zhanqiao Railway Station) Guest Reviews
4.6/5
Very Good
512 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(512)
Positive reviews(491)
Reviews with photos/video(108)
Convenient location(118)
Close to scenic area(47)
Friendly front desk staff(45)
Tasty coffee(43)
Well designed(30)
Well decorated(25)
Nice sea view(14)
Good audiovisual experience(7)
Negative reviews(21)
LI XING JIA
Coffetel Seaview Room
Checked in Nov 2024
Travel with friends
20 Reviews
4.0/5
Very Good
Posted on Nov 10, 2024
The location is good and we are happy to have a room with sea view. The breakfast was served cold and we were relieved to have a cup of hot coffee at the front desk. The AC was not working properly only provided heating.
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying in the hotel and giving a high evaluation, every section of the hotel is constantly working hard, requiring more detailed and timely service for every guest to the store, it is very happy to see your recognition of our work, we carry your trust, will continue to forge ahead and ready to bring quality service to every guest, looking forward to your visit again!
Evgenii Kudriavtcev
Enjoy Living Double Room
Checked in Sep 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
This was a great choice for my hotel stay in Qingdao. First of all, the personnel was very kind to check me in before the official check-in time. It was very valuable after an early morning train journey.
Unfortunately, initially, I did not have the room which I would expect - it had a room, but with the view over some technical corridor with no daylight. I appreciate that the staff listened to my concerns and gave me a new room with a fantastic view instead!
The room was sparklingly clean. It had everything needed for a perfect stay. The hotel's location is also perfect - a short walk away from the railway station.
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying in the hotel and giving a high evaluation, every section of the hotel is constantly working hard, requiring more detailed and timely service for every guest to the store, it is very happy to see your recognition of our work, we carry your trust, will continue to forge ahead and ready to bring quality service to every guest, looking forward to your visit again!
Guest User
Feifan King Bed Room
Checked in Nov 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Nov 21, 2024
Was really nice hotel and room was nice but it had no fridge and the view was average
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying in the hotel and giving a high evaluation, every section of the hotel is constantly working hard, requiring more detailed and timely service for every guest to the store, it is very happy to see your recognition of our work, we carry your trust, will continue to forge ahead and ready to bring quality service to every guest, looking forward to your visit again!
ATTA
Coffetel Wonder Twin Bed Room
Checked in Jun 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Jun 12, 2024
every thing goods but breakfast is not standard
Response from Property: 親愛的喆粉:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Sofya
Coffetel Wonder Double Room
Checked in Apr 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
Very clean, just renovated and in good location
Response from Property: Dear David Fan: Hello! Thank you very much for staying at the hotel and giving us high praise. Every section of the hotel is working hard to provide more precise and timely service to every guest. We are glad to see your recognition of our work, with your trust in us, we are always ready to give every guest a good service and look forward to your visit again!
Guest User
Coffetel Wonder Double Room
Checked in Jan 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2024
Nice….
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
edmond wan
Coffetel Wonder Pure Double Room
Checked in Nov 2024
Solo travelers
29 Reviews
4.2/5
Very Good
Posted on Nov 17, 2024
The hotel is quite clean and hygienic, with a slightly retro-style decoration. The most important thing is that the hotel is very close to Qingdao Railway Station and Zhanqiao Scenic Area. It is very suitable for tourist accommodation and very convenient!
Original TextTranslated by Google
Response from Property: 時光如水,總是無言。您若安好,小喆每天都是晴天!謝謝您對小喆的滿分好評,我們相約下次再相見~!
Guest User
Coffetel Seaview Room
Checked in Oct 2024
Couples
2 Reviews
3.5/5
Posted on Nov 4, 2024
Facilities: The overall facilities are relatively new, but the design is unreasonable... The sea view room we stayed in has a triangular feel. The bathroom has two transparent glass windows + curtains. There is a high-rise building opposite. You have to pull up the curtains to use water, but the shower room is also a small triangular structure. The shower head is close to the wall near the window. When the curtains are pulled up, it is difficult to get the shower head up and down, which is very inconvenient to use water. The curtains in the shower room are still floor-standing, floating while using water. The overall feeling of taking a shower is very poor. It may be to allow guests to take a quick shower without wasting water resources... The room is also quite small. The aisle between the bed and the TV can only accommodate one person, and the entrance is very spacious like a living room. Maybe it's because the room is triangular... The sound insulation is quite poor, and the normal voices of the neighbors can be heard clearly... Hygiene: It is quite clean overall. Even if you stay, they will come to tidy it up a little every day, but! The bedding is not good... I don't know if it's the pillow core or the pillowcase that can smell obvious cigarette smoke on the side of the pillow... I've stayed in both cheap and expensive hotels since I went out for travel, but I've never had this experience before...
Environment: I booked a sea view room, and the front desk took the initiative to explain that it was a sea view room, which was okay. But... since it was already a sea view, why was there a circle of things like a rooftop outside the window... I couldn't see much of the sea, and I lost half of the view... It was quite confusing?
Service: Check-in was very fast, and check-out was also very convenient as long as you returned the room card to the front desk.
But! The weather in late October and early November was only central air conditioning, and it was hot air... Qingdao was more than 20 degrees during the day and 13 or 14 degrees at night. Is hot air conditioning really necessary? I didn't know on the first day of check-in, and I was very confused about why the room temperature was getting higher and higher. I called the front desk to tell me...
The room signal was not good, and wifi was provided. The password was on the back of the room card shell, and I called the front desk to tell me, but after entering the password, it said that it could not be connected. I tried at least 7 or 8 times in 3 days, but I didn't succeed in connecting...
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing our hotel and sharing your stay experience. We are very sorry for the inconvenience caused to you regarding the facilities. We will optimize the room design and facility layout to ensure a more comfortable and convenient stay. We also focus on checking whether the bedding is clean and tidy. Regarding the environmental issues, we are really sorry that the hotel can only see the sea from the side. Regarding the air-conditioning, the hotel is a central air-conditioning hotel and there is really no way to heat and cool at the same time. Thank you for your reminder that the front desk did not tell you about the heating of the air-conditioning. We will also remind every guest staying in the hotel that the air-conditioning is in heating mode. Finally, regarding the network problem, we also went to the room to test the network today and the network can be used normally without any problems. We are also screening whether there are other problems when connecting to the network. Thank you for your feedback on your stay. We will focus on training and improvement based on your feedback. I wish you a happy life!
Guest User
Queen Room
Checked in Oct 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
The room is very good. I stay here every time I go on a business trip. The service is very good. It seems that there are quite a lot of people staying here during the off-season. The most important thing is that it is next to the pier and you can see the sea when you go out. I was given free coffee when I checked in. The air conditioner works well and the water in the shower heats up in a few seconds
Original TextTranslated by Google
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
Enjoy Living Double Room
Checked in Oct 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel is strategically located near scenic spots and subway stations and high-speed railway stations, making travel convenient. It is possible to not feed the seagulls now, but it should be fine after a while of cooling down. The hotel provides a microwave, a self-service laundry room and a public computer, which is very convenient. The TV in the room can be projected, and the front desk handles problems quickly. The overall stay experience is very good👍It is worth recommending to colleagues and friends!
Original TextTranslated by Google
Response from Property: Time is like water, always silent. If you are well, Xiaozhe will have sunny days every day! Thank you for your high praise for Xiaozhe, let's meet again next time~!
Guest User
Enjoy Living Double Room
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
The front desk is very stylish. I always stay at Zhefei every time I go on a business trip.
Ps: You can drink free coffee at the front desk.
It is clean and hygienic.
The internet speed is very fast.
You can also cast the screen!
(The little girl at the front desk is very beautiful)
Original TextTranslated by Google
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Guest User
Enjoy Living Double Room
Checked in Oct 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
The hotel is very close to the trestle bridge, and there are churches and other attractions nearby. It is very good. It is close to the high-speed rail station and subway station, and it is convenient for travel. During the stay in the hotel, the waiter was enthusiastic, handled the problem quickly, and the service was particularly good! The room was clean and hygienic, thumbs up!
Original TextTranslated by Google
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Guest User
Coffetel Wonder Twin Bed Room
Checked in Oct 2024
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Oct 29, 2024
Overall, I am quite satisfied with the hotel. The location of the hotel is very good. It is not far from the pier and the transportation is convenient. The store is beautifully decorated in British style. The room is also relatively large, the bed is wide, clean and sanitary, and two cups of coffee are given. There is also drip coffee in the room. Except that the lights in the room are unstable and often go out and flicker, there are no other problems. The front desk clerk is a little careless and his attitude is not very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We are deeply sorry for the questions you raised. Regarding the service attitude of the front desk, we will strengthen the training and assessment of the front desk, and will continue to work hard to improve our services and facilities to meet the needs of guests. Thank you again for your stay and comments, and look forward to your next visit!
Guest User
Enjoy Living Double Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
As soon as I entered the hotel, the front desk greeted me very enthusiastically. When I checked in, it was very timely and quick. They would ask the guests for their opinions and arrange the room, which was great. Although it is the same elevator hall as other hotels, it has its own elevator, which is not bad. The highest floor is on the 8th floor. Although the room I booked has no window, it is not stuffy. The room area is OK. It says 17 square meters to 22 square meters, but I always feel that it can be bigger with the bathroom. I like the decoration style very much. It just hits my heart. The wash basin countertop in the bathroom is very large, which is very friendly to girls like us who have a lot of cosmetics. We can put them all on the countertop. The magnifying mirror of the makeup mirror is just right for eyelashes! It is not very convenient to take a shower with only disposable slippers. I reported the problem to the front desk and they quickly helped to deal with it. They gave me an extra floor towel to spread on the floor, and I put on slippers when I came out. It is quite thoughtful and much more hygienic than the plastic slippers that can be worn repeatedly. It is a bit troublesome to have breakfast on the 9th floor because I have to walk up one floor, and the sensor light will not light up until I walk a short distance. There are a lot of breakfast items. Oh, by the way, it is worth mentioning that there is a laundry room on the 9th floor with a dryer and ironing machine, which is very good. It is great. On the day of check-out, I couldn’t make it back in time for something, and they helped to extend the check-out! And there is an office computer printer for guests to use! It is so convenient! Robots deliver things and sing? So cute! In short, I love it too much! I will definitely stay here next time! I have recommended it to my friends, hahahaha
Original TextTranslated by Google
Response from Property: Dear Zhe fans: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
TomChan1028
Enjoy Living Double Room
Checked in Sep 2024
Solo travelers
4 Reviews
3.7/5
Posted on Sep 25, 2024
The location of the hotel is very close to the pier, but the elevator facility broke down on the first day of check-in, and the lighting in the other one felt like an adventure. To go to the hotel from the eighth to the ninth floor, you have to walk one floor, which is a bit unsatisfactory. Good experience.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at our hotel. We are sorry that we did not give you a pleasant stay experience and let you have this feeling during your stay. We attach great importance to your comments and will feedback the comments to the relevant departments, strengthen department training, and strive to achieve the best. Please give us another chance to apologize next time you stay, see our progress, thank you for your suggestions, and wish you a happy life. Thank you!