Best Five Star Hotels in Puerto del Carmen

When you stay at La Isla y el Mar Hotel Boutique - Adults Only in Tías, you'll be next to a golf course, within a 15-minute drive of Puerto del Carmen Beach and Pocillos Beach. This luxury hotel is 17.1 mi (27.5 km) from Playa Blanca and 14.9 mi (23.9 km) from Marina Rubicon.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at GourmetClub &Cockatil bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Tías? This hotel has facilities measuring 484 square feet (45 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

When you stay at Hotel Lava Beach in Tías, you'll be on the beach, within a 10-minute walk of Pocillos Beach and Playa de Matagorda. This beach hotel is 0.7 mi (1.1 km) from Lanzarote Beaches and 2.1 mi (3.5 km) from Puerto del Carmen Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 154 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

When you stay at Villas Alondra in Tías, you'll be near the beach, within a 15-minute drive of Puerto del Carmen Beach and Pocillos Beach. This upscale villa is 17 mi (27.3 km) from Playa Blanca and 14.8 mi (23.8 km) from Marina Rubicon.Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this villa include complimentary wireless internet access, concierge services, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of Villas Alondra, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Continental breakfasts are available daily for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 41 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary bottled water and washing machines, and housekeeping is provided daily.

Staff- The staff are very friendly and very helpful the majority of they staff spoke english and nice that u can see they enjoy there jobs and the was very accommodating also the manger is very nice and sorted any problems straight away. Food- There was variety of different food each night in the main restaurant and pretty much different mains every night with something for everyone and delicious deserts also we tried the asian restaurant it was lovely and totally different vibe from the main restaurant there is a canary restaurant but we didn’t go there but staff in the restaurant are very friendly and and like to have a laugh. pool area- there are 4 pools but we stayed by the 2 main pool by there bar they are big pools and staff don’t mind u playing with balls and having rubber ring and lilos they pools arent heated but it was scorching when we came here and it was so nice getting into the pool to cool down. if you want a subbed you do have to get up early to get one but staff are friendly and will try get u sun beds together and beautiful veiwed aswell . Hygiene-The hygiene was 10/10 the cleaners are on it u constantly see them cleaning the hotels never dirty and cleanser are 100% trusted to clean ur rooms. Entertainment- The daytime entertainment was amazing if you have kids they look after and entertain them all day with different actives and make sure the hydrated they also have fitness in the pool where h can just jump in the play music and everyone dances and splash with pool noodles it is very fun on the other hand the entertainment in the night is a big let down the entertainment isn’t that good and stop at 11pm it says there a dj 11pm -2am it’s not there very quiet background music and everyone is pretty much in bed my 12. Rooms-we had a seafront veiw rooms and could also see the pool at the same time the staff came in and cleaned rooms and tried there best the make it there tidiest for you.

When you stay at Aqua Suites in Tías, you'll be near the beach, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This upscale hotel is 19.4 mi (31.2 km) from Playa Blanca and 16.6 mi (26.8 km) from Marina Rubicon.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 67 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

We were looking forward to staying in a hotel this year as opposed to apartments as we wanted air-conditioning in particular so we opted for this one. Firstly the positives - it was very clean and the location was spot on. However, we couldn't believe that we had no WIFI access in our bedrooms. My Mum was afraid to use her mobile data due to possible excess charges so she went to reception to access it. It wouldn't automatically connect each time so she asked a blonde lady at reception to help her. She was informed abruptly that she would have to learn how to do this herself. We were not impressed. I wanted to lock my hired bike on hotel grounds during the day. I was told by a man at reception that I could lock it on the main *****. I wasn't comfortable with leaving a hired bike in such a public domain for the day so I looked for somewhere on the grounds to lock it. As I was looking, a man recommended a certain area where there were other bikes already locked. I couldn't understand why the man at reception had not recommended this area. When I questioned him, he just shrugged. We found it difficult to find out what facilities the hotel had to offer. The staff at reception informed us of nothing and there was no information booklet in the bedrooms. There was information on the bedroom TV but you needed WIFI to access this. It took us a few days ourselves to discover some of the great services that the hotel offered - a sauna, gym, yoga and aqua aerobics. The food was was very disappointing also. Would not return.

We spent 10 days there early in July and will be gong back. The rooms were clean and reasonably comfortable. All the members of staff we interacted with were pleasant and helpful, we didn't go to the nightly entertainment much but what we did see was well put together. The food was some of the best we have had in a multitude of 4 star hotels we have stayed in. Although we had no problems with sunbeds but there did seem to a shortage mid morning, it was good to see a member of hotel staff go around and clear long term but not used towels from beds. The location of the hotel was OK close to the beach and a few shops and supermarket.

Fabulous hotel. We’re here at the moment and really enjoying it. First time at this hotel. We were upgraded on arrival so that was a bonus, and our apartment is great. The beds are massive and really comfortable, as were the pillows - very important to us!! Nice to have fridge, microwave and tea/coffee making equipment. Lovely power shower. Apartment spacious with a massive terrace - table & chairs & 2 sunbeds. Everywhere and everything is spotless. Pool area is great - I like that the sunbeds have plenty of space between them. There are also sofas along the back in the shade. Great access to beach area through the back gate. There is a book swap library with a nice quiet seating area. Great lounge - the seats are so comfortable, and entertainment from 9 pm every evening. The hotel staff, without exception, are so friendly, efficient and accommodating.. Dining room is good with plenty of choice, and I like that you can eat outside as well. We’ve been coming to this resort for over 25 years and this is the best place we’ve stayed.

We have just returned from Beatriz 14th to 28th Jan , room 2073 and we were thrilled with everything , room was spacious and clean , food had plenty of options and staff were friendly throughout , from cleaners to reception to bar staff and restaurant staff , will definitely return and would recommend to anyone, had a really great time