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Dhevan Dara Beach Villa Kuiburi
4/512 Reviews
Planning our family trip since covid 19 is getting better in Thailand. During reservation, I was very impressed of the way their staff try to up selling their rooms and very helpful. The day of check in was Friday, bellman was not assist me to offload my luggage from car. Reception asked us to take a sit as they are taking care another guest. By observing them finishing their guest, we are still not been call to check in. I decided to walked and ask are they (2 staffs in counter) FREE to check us in? We are lucky that they have room for us about 1pm, thanks to rooms available and hotel staff kindness. Welcome drinks was served after I demanded during checked in. Checked in to our room Hawaii 104 , very spaces room at living rooms, tv at wrong place cause sofa at wrong place. No place for us to hang out tower, balcony area was smell cigarette due to maintenance staff office was below us and always smoke there. Next day morning we went breakfast at 6.30am but unfortunately no one attended to us. Egg station was ready at 7am and same goes some special counter which need staff to standby. Our room was told will be attend after 4pm (Dhevan’s standard) but lastly no one came until late and we need to call several time to asked them to refill our daily mineral water. TV channel was very poor signal, not much choice, WiFi not strong. We facing loud sound from the bar and restaurant area late night, hotel’s guest sing karaoke and chat very loud aabout 12midnight after they finished their drinking session I supposed. Can’t really blame hotel cause was their guest. Told our kids that we will not come again but they really have have beautiful beach in front of their swimming pool area.
Tolani Resort Kui Buri
4.5/545 Reviews
My stay at this resort was fine until I found out that no tour guide or company would take you to Kui Buri National Park from the resort. The resort will take you but the price of 4,500 baht on top of the 3,500 baht I had to pay the guide I met at the park meant visiting the park once cost 225$. Fine, I paid the price but do not stay here if you're planning to visit the national park. That's not why I'm leaving this review though. I'm leaving this review because of this resorts disrespect to me as a customer. Upon leaving they organized a car to take me to Bangkok. It was 5,500 baht so 155$ and would be a 3 hour and 45 minute drive according to my phone and computer when I checked just before leaving the hotel. I told the hotel manager where I wanted to be dropped off, a pier in Bangkok to take a boat to my hotel on the other side of the river (the hotel can only be accessed by boat). The manager assured me he would explain the drop off to the driver. 3 hours go by and we're on the outskirt of the city, perfectly on time, but then the taxi starts going the wrong way. He gets on a highway going the opposite direction I need to go. I try to explain to him that he's going the wrong way but he doesn't speak English. I show him my phone map pointing to where he needs to go and he refuses. I call the hotel, they tell me to call back another time. I say no that they need to explain to my cab driver he not going where I want. The hotel worker doesn't speak good English so now I'm talking to two people who don't understand me. The driver starts going on an insane routes, seemingly deliberately going into terrible traffic as we drive by other roads that are empty. I manage to figure out which pier he's taking me to and I keep telling him no and the name of the correct pier but he doesn't understand or just refuses. over 2.5 hours later we reach the pier. a 3 hour and 45 minute cab ride ended up taking over 6 hours. This is when the disrespect starts. I call the hotel and the manager is having his day off so they tell me to call back Tomorrow. The next day I email them asking for a refund on this terrible cab ride. no response. I email again the next day. no response. I email a third time and no response. after 3 days and 3 emails I then call and they immediately know who I am and why I'm calling so they've been reading my emails and deliberately not writing me back. They tell me that yet again the manager is busy and to call another day. The next day I finally get an email expressing apology and explaining how they won't give me a refund because it's the taxi company's fault not the resort. They tell me they'll give me a free ride to Kui Buri if I come back to the resort as compensation. WHAT A JOKE! I live in America and who knows if or when I'll ever come back to Thailand, let alone to that part of Thailand. I take them offering me a free ride to the national park if I come stay with them again as basically saying ”sorry we screwed up but we don't care

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Highest PricePHP 229,365
Lowest PricePHP 3,904
Number of Reviews 57
Number of hotels3
Average Price(Weekday Night)PHP 25,691
Average Price(Weekend Night)PHP 26,413