Hotels near Calypso Reef Cruises, Port Douglas

A hotel searched on the Internet, the facilities are complete, the rooms are spacious, the price is good, the quality is good, the port is very close to the port of Douglas, the surrounding food and beverage supermarkets are all available, the whole is value-for-money, satisfactory. However, as a high-scoring hotel, there is still a gap in service. I haven't cleaned the room for two nights. Indeed, I have come back for a day, and I haven't moved in the room. I wonder if there is a rule to live without having to clean it? It doesn't matter, it's okay to clean up. I just told the front desk in advance that I had to leave the store at 7.30 in the morning of the second day, but the next morning at 7.30, the front door and window of the reception hall were closed, no staff on duty could be found, no one answered the phone... The luggage was taken down, and It is inconvenient to throw it and then send the room card to the room. In desperation, the room card is stuffed from the door seam, and the reservation customer service is sent to inform the check-out email... The result is unknown. Fortunately, I only brushed a 10-knife credit guarantee when I checked in. It doesn't matter if I can't retreat...

We stayed as a couple in late December, just after Christmas. Our room was on the second floor overlooking the shared swimming pool area on the ground floor. Upon arrival, we were warmly greeted by the lovely reception staff, who showed us the room details. The room featured a spa tub on the balcony, which we enjoyed. However, the hotel itself felt a bit outdated and old-fashioned. While the room was reasonably comfortable, we noticed some wear and tear, like chipped and scratched surfaces in the bathroom amenities and signs of overall poor maintenance. Also, the spa tub was not well-cleaned, with visible dirt and mould in the crevices, which was disappointing. Overall, while the staff were welcoming and the room had its enjoyable aspects, the lack of upkeep in the facilities detracted from our experience.

The hotel is in a very central location, on the edge of the city center street, very quiet, but close to the beach, not a 5 minute walk away to enjoy a reclining beach or a beach walk and watch the sunrise. In addition to the master bed, there is also a small room with a single bed, which is suitable for families. There is a microwave oven, a kitchen sink and cute tableware, which can be used for simple cooking. Large-scale cooking must be in the public kitchen. It's a little inconvenient. Although it is not cleaned every day, the cleanliness of the room is not bad. All in all, it's worth recommending.

Nice looking resort but too noisy & enclosed environment.. Rooms were very small for price of room. We ended cancelling 2 extra nights because it was not accommodating for couples & staff weren't really interested. Too many children in pool area &was not at all relaxing environment. Quite disappointed as we have stayed at much nicer resorts for less money.