Jl. Raya Serpong Kilometer 7 No.91-92, Pd. Jagung, Kec. Serpong Utara, Kota Tangerang Selatan, Pondok Jagung, North Serpong, South Tangerang City, Banten, 15322, IndonesiaView Hotel Details
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Amaris Hotel Serpong Tangerang Guest Reviews
3.7/5
24 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.6
Cleanliness3.8
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All reviews(24)
Positive reviews(21)
Reviews with photos/video(7)
Negative reviews(2)
Garuda
Smart Hollywood Room
Checked in Feb 2024
Business travelers
93 Reviews
2.5/5
Posted on Feb 23, 2024
Hotel rate is not worth the quality. Noisy at night due to traffic noise. Quality of bed is low. No water kettle.
Sugiyanto Suhartono
Smart Twin Room
Checked in Aug 2024
Business travelers
1 Reviews
3.0/5
Posted on Aug 13, 2024
service quality average
Response from Property: Dear Mr. Sugiyanto, Thank you for your positive review about your stay at Amaris Hotel Serpong. We will continue to be committed to improving our products and services, to ensure that your next visit will be a pleasant one. We look forward to welcoming you back soon. Warm Regards. Anwar. Hotel Manager.
carolineangela
Smart Hollywood Room
Checked in Feb 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Feb 12, 2024
good service and good view
Response from Property: Dear Mrs. Angela, Thank you for your positive review about your stay at Amaris Hotel Serpong. We will continue to be committed to improving our products and services, to ensure that your next visit will be a pleasant one. We look forward to welcoming you back soon. Warm Regards. Anwar. Hotel Manager.
YANYAN
Smart Twin Room
Checked in Apr 2023
Business travelers
35 Reviews
4.0/5
Very Good
Posted on Apr 24, 2023
service are so good. room is clean . this hotel near by the places
Seth Hoist
Room (Smart Hollywood)
Checked in Mar 2022
Couples
8 Reviews
3.7/5
Posted on May 31, 2022
hotel location actually in the middle of city and that's good. But, on late night there were a street race and it's was awful. i can't sleep because of the noise.
otherwise, the services was excellent. food was okay and the staff is friendly
Guest User
Smart Twin Room
Checked in Nov 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Dec 10, 2023
Good hotel
Rikha
Smart Hollywood Room
Checked in May 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
Favorite hotel when staying on vacation with your partner... everything is good
Original TextTranslated by Google
Response from Property: Dear Ibu Rikha, Terima kasih atas ulasan positif Anda tentang pengalaman menginap di Amaris Hotel Serpong. Kami akan terus berkomitmen untuk meningkatkan produk-produk dan pelayanan kami, untuk memastikan bahwa kunjungan Anda berikutnya akan menjadi kunjungan yang menyenangkan. Kami berharap dapat segera menyambut Anda kembali dalam waktu dekat. Salam Hangat. Anwar. Hotel Manager.
ociata
Smart Twin Room
Checked in Jan 2024
Family
3 Reviews
3.0/5
Posted on Jan 7, 2024
The water on the bathroom floor was pooling, as if the building had failed. The bed sheet towels and bed cover need to be replaced, the doormat is good 🙈.
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Astirin
Smart Hollywood Room
Checked in Dec 2023
Couples
22 Reviews
3.7/5
Posted on Jan 3, 2024
Borrowed an umbrella when it rained and wasn't given one... They said stock is limited, this is that
We sat in the lobby waiting for the rain to stop...
It's someone else's turn to borrow it and borrow it from me 🙄
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Imelda
Smart Hollywood Room
Checked in Oct 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 5, 2023
Thanks Amaris hotel, the service is really good, the rooms are also neat and clean, the bathrooms are clean
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Guest User
Smart Twin Room
Checked in Oct 2023
Family
3 Reviews
3.0/5
Posted on Oct 19, 2023
Right across from Amaris there is a Foodcourt. Separated by a barrier-free Protocol Highway, cars and motorbikes travel in two directions at high speed. It's a shame that there is no coordination between the Amaris Hotel and Foidcourt so that there is a ZEBRA CROSS, THE LAMP LIGHTING IS SUFFICIENT, IF NECESSARY THE LIGHT IS RED! VERY DANGEROUS CROSSING FROM AMARIS TO THE FOODCOURT FOR DINNER!!!
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Anonymous User
Smart Twin Room
Checked in Dec 2022
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Jan 24, 2023
Strategic location, comfortable and quite okay facilities.
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Guest User
Smart Twin Room
Checked in Dec 2022
Business travelers
1 Reviews
4.5/5
Great
Posted on Dec 9, 2022
strategic location so that it is easy to reach both by private vehicles and public transportation. what's unfortunate is that the room windows are not/less soundproof so the sound from outside is very disturbing. and also the cleanliness of the room needs to be improved to make it even more comfortable
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Guest User
Room (Smart Hollywood)
Checked in Oct 2022
Couples
1 Reviews
2.7/5
Posted on Dec 19, 2022
1. Hotels that lack cleanliness
2. The water sanitation in the bathroom is not good, the water doesn't flow
3. Sheets and pillows are not clean
4. Like a hotel that is not maintained