Hotel Xcaret Mexico All Parks All Fun Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hotel Xcaret Mexico All Parks All Fun Inclusive
2024 Global 100 - Family Hotels
Carretera Federal Chetumal-Puerto Juárez, Av. Solidaridad 2-Kilómetro 282 Lt 023, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.Show More
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Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Private beach area
Snorkeling
Surfing
Hiking
Sauna
All Amenities
Property Description
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.
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4/5
Very GoodWe had a wonderful experience in this hotel! The hotel staffs are very friendly and helpful.
All 123 Reviews
Surroundings
Landmarks: Secret water slide
(170m)
Landmarks: Capilla de Santa María de Todos los Ángeles
(220m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Room, Oceanfront (Swim-up Adults)
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
River Suite
Bedroom 1:2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Suite with Ocean View
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Wardrobe
Check Availability
7
Garden Suite
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Wardrobe
Check Availability
5
Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Riverview SPA Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Garden SPA Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
6
SPA Junior Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
River Suite
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
6
Swim up Garden View
Bedroom 1:1 King bed
58m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Wardrobe
Check Availability
2
Oceanfront Family Suite
1 King bed or 2 Double bed
53m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothpaste
Jacuzzi
Check Availability
6
Ocean Front Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Wardrobe
Check Availability
6
Oceanfront Family Suite
Bedroom 1:2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
4/5
Very Good
123 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4
- Service3.9
Average for similar properties in Playa del Carmen
Aunt Li Li
May 9, 2022
Very great experience, in the hotel really tranquil, and the parks really exciting! Worth the price!
Germantown
March 1, 2023
I love this hotel. Amenities and housekeepings are good.But it is so expensive..
Anonymous User
October 31, 2022
We had a wonderful experience in this hotel! The hotel staffs are very friendly and helpful.
Maryline
August 22, 2024
Hotel, wonderful staff, very attentive and the parks included with the hotel are great
Original TextTranslation provided by Google
Qiqibabahua**
August 5, 2024
It was very exciting and you can go directly to the park. Both adults and children had a lot of fun. The environment is very good, the service is in place, and the facilities are complete. I will come again next time I have the chance.
Original TextTranslation provided by Google
Stefan
December 23, 2023
Very nice hotel with lots of pools and grottos, but unfortunately a bit confusing and no direct beach access. Very suitable for families, especially because of the access to the surrounding parks.
Original TextTranslation provided by Google
Guest User
November 6, 2023
I love the scenery! The atmosphere is great and the pool is great too! However, replies are so slow that it is very difficult to communicate via email.
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Guest User
October 16, 2023
The facilities are clean and good, but check-in and check-out take too long.
Original TextTranslation provided by Google
Anonymous User
April 19, 2024
Very bad all-inclusive hotel experience. I will never go to any all-inclusive hotel again. All the food is not tasty. I don't know how long the shrimps have been left out before being cooked... It's like a pyramid scheme. They waste half a day telling you how good their company is and let you become a member. The hotel upgraded the sea view room. It's a rip-off!! They charged me 1200 USD, but you only need to pay 300 RMB more to book a sea view room online.
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Services & Amenities
Most popular business facilities
Golf course
Off-site
Indoor swimming pool
Additional charge
Outdoor swimming pool
Private beach area
Snorkeling
Surfing
Off-site
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Airport pick-up
Free
Car rentals
Bar
Tennis court
Billiards room
Table tennis room
Restaurant
Airport drop-off
Free
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Water park
Water slide
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Free
Indoor swimming pool
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet parking
Transportation
Airport pick-up
Free
Car rentals
Shuttle service
Free
Bicycle rental
Free
Airport drop-off
Free
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Lobby bar
Convenience store/kiosk
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Vending machines
Garden
Health & Wellness
Billiards room
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Hiking
Snorkeling
Mini golf
Body care
Yoga session
Turkish bath (Hammam)
Kayaking
Parasailing
Off-site
Ziplining
Off-site
Surfing
Off-site
Activities
Private beach area
Gaming area
Public beach
Water park
Water slide
Eco tours
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's pool
Accessibility
Accessible rooms available
Handrails on stairs
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 885
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at CHIBALI, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at CHIBALI, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with single sofa beds. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.