Hotels near 9.99 Or Less Souvenirs, Pigeon Forge

Good service, enthusiasm, free upgrade

Good surrounding environment

Nice room and location. We were able to get a river view room on the 2nd floor. It also overlooks Parkway, and the Titanic Museum, Hatfield V McCoy, Wonderworks, and Beyond the Lens could be seen not far away. It's a little bit noisy there starting in the morning but we didn't notice any noise during sleep time. The indoor pool was the only one open. It's not really big but it's nice. Breakfast was a hot, buffet-style hotel meal. Waffle maker, scrambled eggs and/or bacon, coffee, hot chocolate, french vanilla hot chocolate (not chocolate of course), various pastries, cereal, OJ, yogurt (with nuts and granola available). What I ate of that was good. We stayed 3 nights during our Spring Break. The area was extremely busy all the time. Pigeon Forge provides convenient access to Great Smoky Mountains National Park.

My family's favorite place to stay in the Smoky Mountains. Indoor swimming pool and hot tub, employee service, and location is the best. I always recommend this place to friends and family. Can't wait to go back!

Pleasant staff and fairly quick check in and out. The room was nothing like I expected , my fault. I looked at so many hotels I didn't pay attention to the room set up which we hated. The bed closest to the balcony doesn't get much of the air conditioning while those by the front door freeze. The water pressure is A LOT and the force splashes water everywhere from the sink that's in the middle of the room. The carpeted floor has dips and groves in the flooring underneath which is odd. The shower sprays SO HARD that even while in the shower and the curtain closed the water sprayed all over the door and floor. Barely any room in the bathroom to turn around in. Definitely not a room to share with others when you need to privately change clothes unless you want to stand in the tub. Exhaust fan in bathroom- really is pointless. Doesn't do squat. And the fear of the toilet over flowing with every flush was stressful. SO MUCH WATER per flush. WOW. ALSO if you're there for just a couple days and don't need housekeeping they places notice on your door saying they will inspect your room if housekeeping can't come in after 24 hours. Never experienced that before. We didn't use the safe so no opinion on that. We enjoyed the balcony and watching the ducks and geese. Went floating a little bit, WEAR swim shoes and be careful it's super slippery. Go down the little rapid forward facing or there's a risk you'll flip. We went down them twice and it was an exhausting activity. The curtains need replacing. One by the balcony doesn't block out the bright morning sun and the one by the door had small holes in it, it also needed to be bigger to properly cover the window. Breakfast: eggs were cooked ok with zero seasoning,sausage was good and had a little Peppery heat to it, potatoes were ok. Some were not done while others were soft. Biscuits - OH LORD- hard as a rock on the outside and really doughy in the center (HOW DOES ONE MANAGE THAT)?) gravy was thin and MEH. Of our 2 days we only got breakfast once so no idea if there are different items on other days. I think they had pancakes, I did see watery looking grits and oatmeal. But didn't look to see what else they had. elevator #1 always smelled amazing. Don't know what they put in there, but was really clean and smelled good. Housekeeping ladies were so nice and helpful even though there was a language barrier. The parking is so weird. Not full spaces and the lines were so weirdly places between the columns. My oversized conversion van had to take up an entire section between columns as I have a wheelchair lift on the right side and couldn't fit next to another car. We parked on very bottom for better parking. There are some brave pigeons outside if you're patient. Overall the place is pretty decent for the price and very clean. There are just some areas needing improvement.

I once saw a picture of their sign that said it wasn't the newest but it is the cleanest. No business gimmick, it was very clean and very enjoyable to stay in.

I really wanted to love this place. The location is perfect to quickly get to the attractions in Gatlinburg without fighting traffic and the views are incredible. The food from vista grille is surprisingly delicious for hotel food and the welcome cookie was so good. The front desk staff and restaurant staff are the best. So polite and friendly each and every time. But this place is busy. It is a convention center and there was an event every day during our stay. There is not ample parking to accommodate a packed hotel during peak season and daily events. Allowing guests to park in the fire lane seems like a major safety issue. The rooms are a decent size however, the beds are not great unless you like sleeping on a worn out extra firm mattress. The rooms also need a deep cleaning. I understand that there is a quick turnover between guests but these rooms haven’t had a good cleaning in years. There was hair left behind from a previous guest in the bathroom and years of dust behind the couch. For almost $300/night, I expected more.