Aqua Resort

The hotel provides clean, quiet rooms, friendly staff, and convenient location near attractions. Guests praise the comfortable beds, spacious rooms, and exceptional amenities, offering great value for money.

Disappointing Experience! We visit Thailand twice a year and have stayed at numerous hotels. This was our worst experience ever. Although the hotel advertised a buffet breakfast, we were served à la carte instead. The male receptionist, who refused to issue a refund, gave conflicting information to us and Trip.com customer service. In the end, we gave up on the refund! Amateur Service! We ordered an Americano in the lobby. Due to a flawed pricing system, the same staff member corrected the price of the coffee twice. While we were enjoying our coffee after paying, he interrupted our conversation to demand an additional 10 baht (0.29 USD). Prison-Like System! There are no beach towels in the room. If you want to go to the beach, you must sign for a towel and return it with another signature. However, there is no prior explanation about where to find the towels. When you ask, they vaguely point toward the pool area, leaving you to search for them like a mouse in a maze. Other Shortcomings: • When you request an iron, there’s no ironing board provided—you have to iron on the bed. • No soap is provided for the sink. • No slippers are available for in-room use. Poor and Noisy Location! Since the hotel is in a rural area, there’s hardly anywhere nearby to visit or shop apart from a local market. You might wake up to the sound of motorbikes or be startled by firecrackers set off in the small temple next to the hotel when someone’s wish is fulfilled. Overall Review: Although the pool, gym facilities, and cleanliness are adequate, your vacation mood starts to decline by the second day due to the numerous shortcomings. If hotel stars in Thailand are not given away for free, we truly wonder how this hotel earned its 4-star rating!

Pleasant stay, nice pool, breakfast could be a bit better.