Explore Other Travelers Reviews of Philadelphia Hotels

Four Points by Sheraton Philadelphia Airport
3.8/5105 Reviews
There is a shuttle bus to the airport, 20 minutes. Free coffee, computers and printers are available in the lobby. Very close to the airport. But going to the city is far away, driving for about 30 minutes
Four Points by Sheraton Philadelphia City Center
4.1/5109 Reviews
Philadelphia City Center
I first want to say it got a 2/5 because the staff tried their best to make my stay decent but it still doesn't excuse the terrible state of things. First of all, the walls are PAPER THIN. You can hear conversations in the other room. I was kept up all night due to their incredibly loud heating system. When running it, it sounds like car engine revving up. When it's being run by the room next to mine, it sounded like a jet engine. The automated heat system would run for 20-30 minutes every 30 minutes and it would vibrate the entire room. It made it absolutely impossible for me to get any sleep. I asked the staff if I could relocate but the hotel had no vacancies. Even worse, there was another guest in the other room who arrived around midnight and started blasting music at full volume. I made a noise complaint and the staff told him to quiet down. Unfortunately he went back to blasting music an hour later. When the staff came back, he started banging on my door and threatened me before leaving for the rest of the night. And just as an extra ”screw you” to me, he turned on his alarm clock to 5am. I learned the hard way these alarm clocks do not turn off on their own and I had to get staff to come shut it off. The staff was nice enough to let me check out 2 hours later because of this but honestly I should have been given a full refund for this godawful stay. Oh, and the bathroom was barely cleaned. I had to deep scrub off several stains on the toilet seat.
Four Points by Sheraton Philadelphia Northeast
4.1/5108 Reviews
This a very good hotel to stay in, why? Such friendly staff, such a beautiful room, and what a convenient location! I would recommend it! Best of luck and best of joy to everyone who saw this comment!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.