Explore Other Travelers Reviews of Philadelphia Hotels

Four Points by Sheraton Philadelphia Airport
3.8/588 Reviews
I needed a decent place for a one night stay and the Four Points by Sheraton Philadelphia Airport fir the bill. While parking is $25, the room was clearly a throwback to the past. It is in desperate need of an update. The toilet, if not flushed correctly, it continued to run. Needed a little jiggle to stop. That said, the room was clean and the bed was comfortable. The service at the restaurant was sub-par but the food was decent. For what I needed, it was fine. On the ”GOOD-MEH-SUCK” scale, it was a solid Meh-minus
Four Points by Sheraton Philadelphia City Center
4/5109 Reviews
Philadelphia City Center
I first want to say it got a 2/5 because the staff tried their best to make my stay decent but it still doesn't excuse the terrible state of things. First of all, the walls are PAPER THIN. You can hear conversations in the other room. I was kept up all night due to their incredibly loud heating system. When running it, it sounds like car engine revving up. When it's being run by the room next to mine, it sounded like a jet engine. The automated heat system would run for 20-30 minutes every 30 minutes and it would vibrate the entire room. It made it absolutely impossible for me to get any sleep. I asked the staff if I could relocate but the hotel had no vacancies. Even worse, there was another guest in the other room who arrived around midnight and started blasting music at full volume. I made a noise complaint and the staff told him to quiet down. Unfortunately he went back to blasting music an hour later. When the staff came back, he started banging on my door and threatened me before leaving for the rest of the night. And just as an extra ”screw you” to me, he turned on his alarm clock to 5am. I learned the hard way these alarm clocks do not turn off on their own and I had to get staff to come shut it off. The staff was nice enough to let me check out 2 hours later because of this but honestly I should have been given a full refund for this godawful stay. Oh, and the bathroom was barely cleaned. I had to deep scrub off several stains on the toilet seat.
Four Points by Sheraton Philadelphia Northeast
4.1/5107 Reviews
This hotel is the best in Philadelphia when booking with the Marriott franchisor. Arguably, this is the best hotel in Philadelphia. The staff are exceptional. I never have an issue with accommodations. All of their rooms from the basic to the most expensive include amenities such as a refrigerator, microwave, iron and ironing board. That’s a plus! The cleanliness could be better. I’ve found strands of hair in my bathroom on a few occasions and a pillow case behind my bed once. Nevertheless, it is clean enough for comfort and for the kids to run around the room. The renovations help accentuate the staff and the hotel’s elegance.

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