Swiss Village Resort & Spa Reviews

The location was great, our villa was just in front of the sea, 3 rooms very spacious, the bathroom a little bit small and the shower had low water pressure. Breakfast was various but not great quality, which can be improved.

80% of the guests are Russian couples on a package tour. The guy at the reception demanded my passport "as deposit" - the practice, I never met with anywhere before! He was insisting on that demand being a normal practice and showed me stocks of Russian passports. Finally gave him VND 500000 deposit instead (returned at check-out). The room was spacious, but bathroom very small. Bad smell inside. AC worked ok. The water pressure was low, the hot water below body's temperature. The plumber came and through google translation said it was "because of high consumption". But the pressure and temperature never became normal throughout my stay, even late at night. The plumber was reluctant to go for some 5 minutes more after this verdict as if he expected tips for his service! Breakfast (included) was good. For lunch and dinner the best quality per price was the restaurant in front of this hotel across the road; many other eateries nearby were much worse. The beach is just OK for Muine, as there you can not swim due to the waves. Overall hotel is absolutely not worth the money paid.

It was on great location. Just one, we can’t see and hear any beach and sea wave sound. A little far from seaside.

Swiss Village Resort & Spa is rated 4 stars but the reality is terrible because: 1. Old and seriously degraded rooms: + I was on the 2nd floor (top floor), the first night it rained heavily, saw the floor was wet, looked up at the plaster ceiling and saw a hole, had to ask to bring a towel to cover the leak!!! + The TV is small and old but cannot be used. It's full of basil seeds and chia seeds. The technical staff can't handle it. The network newspaper is broken because of the rain (but since checking in, there have been no raindrops. Turn on the TV. but the condition is still green and chia seeds, they can't be used)!!! + Air conditioning: many rooms report not being cool enough??? + The room card for one room was broken and could not be used, had to be changed a third time!!! + The floor tiles in the bathroom are peeling and can easily cause damage!!! 2. Staff are not enthusiastic and attentive: + Superior room, request a double bed, but 2 single beds are not combined, guests can manage it themselves!!! + Just checked in (at nearly 3pm) but the floor in the room was not clean, the sand was rough on my feet and the common path was too dirty because of the sand!!! + There are additional children in the room, the staff reported that an extra bed was installed but in fact it was not installed. When checking out, the guest responded and the staff deducted the money!!! + The swimming pool's water is cloudy and not clear!!! Points of merit: 1. Harmonious design space, beautiful ornamental plants. 2. The restaurant serves delicious food, but the downside is that the staff rarely cleans up used dishes. Thank you TRIP for taking care of customers. We hope to have observations and actual inspections of hotels and resorts to advise and provide customers with suitable accommodations in terms of quality, price,...

Beautiful location, attentive service; Old furniture only; Lavapo has many cockroaches crawling; The parking lot is not covered, lacks shade from trees, and is very hot (the car is parked under the shade of a tree and the security guard asks to park somewhere else (it's very sunny) so letting another car park is unfair and unprofessional. parking arrangements!!! Need to fix a few weaknesses to be more "pro"!!!

Temporarily okay compared to the price range, breakfast has few dishes. Location near the dining area.

It's too old and has no decoration, and the sanitation is not good. It's just close to the beach.

I will NEVER VISIT THIS PLACE any more The worse hotel I've ever seen. Evil staff No customer service Don't care about the customers Most of inventory is broken and very old No friendly staff Inside area is full of garbage The beach has a lot of garbage also Menu is very weak

We stayed at the resort as it was a part of a tour we did. This is a lovely, spacious villa but a bit run down. Worst was the service. The people at the reception made absolutely no effort. When we asked about recommendations for dinner she was very rude and abrupt saying go wherever. Shame as the location is quite good and not too far from the resort there were many places for super seafood. Breakfast was really bad. We sat for breakfast around 8.30 am and most of the dishes were empty. You had to ask them for refills. Decent selection of fresh fruit was on offer and the eggs were good. They do have a lovely beach though and right next door there is a super bar with excellent service

I went with 2 couples to Swiss Village resort and stayed at the buglaow with everything needed for our stay. The staff and servce was very helpful the and service was amicable! We loved the morning buffet and once I returned to HCM realized I left few things such as my charger and jewellery piece! I believed the staff named THUY and her team assisted and offered to send the delivery on the way to HCMC in one good form. I was very impressed and could not express any better other than to say many thanks to the wonderful team at Swiss Village resort and I highly recommend this resort 110 percent!! Thanks again !!

very disappointing stay never again, bedroom nice breakfast cold food and coffee abysmal choice I went once never again. the upstairs noise non stop above me (i was 3rd floor) drove me crazy until 2am. complained to staff absolutely no interest. Stayed in this area many times no complaints never again Swiss village. Gym closed spa closed yet i came for excercise!

It was a great place to stay. Great location, nice beach, and a great breakfast. Staff very helpful - went out of her way to pick up bus tickets for us. Highly recommend this place.

It was amazing; like it,front desk Cô Loan and giám đốc cô Lập awesome will come back

Perfect. The room service is top notch, everything is well cleaned however the shower is getting old, it is full of mold. I ordered a room and was upgraded to a bungalow in the garden, really happy