Hotels near North Swan Park, Perth

AN ABSOLUTE DISGRACE BIG4 … LOOK ELSEWHERE Recently, my wife and I stayed at Big4 Perth Midland Tourist Park. This without doubt would have to be the worst Big4 caravan park that I have ever stayed at, and I have stayed at a few being a Big4 Member. In fact, I would go as far as to say that it is an absolute disgrace to the name of Big4 who would do well to distance themselves from this park. Many of the permanent’s sites, of which there are many, are nothing short of hovels which should be condemned; the ablutions whilst old, really need some proper cleaning and not just a lick and a promise. Hand soap in the ablutions was hit and miss, and garbage bins were continually overflowing and reeked of rotten food (prawns heads, crab shells etc) in the heat. The bins need to be either replaced more often as they become full or moved to a more central area away from sites, and if the permanents must walk a short way to put their rubbish in the bin, then so be it … having them parked outside their vans bringing flies and vermin is unacceptable especially in the heat of summer. Our site had a gutter that was so high that it caught our grey water outlet as we backed in twisting it 90 degrees, but thankfully not breaking the outlet. When we leave, again we expect the high gutter will catch the outlet again and hopefully not break it. Despite the check-in documents saying there is to be no washing of cars and caravans, several times we saw both permanents and campers doing just that … washing their cars etc … no intervention by staff was ever observed telling people to stop this practice. We needed consistent WI-FI as we were selling our house and needed contact both with sales agency and solicitors to facilitate the sale … but the Internet was “spotty and intermittent” every single day of our stay, even in the early hours of the morning when fewer people would be using it. Numerous times a day, I had to reboot my laptop which was extremely disappointing and frustrating when the booster was less than 10 metres from where our caravan was situated. Whilst the staff were fabulous, and accommodating, and the rates competitive, it did not make this stay worth coming back … we will never stay here again. For those looking at staying here, look elsewhere … it is a disgrace!

the best there is in Perth ! super clean, modern, word class dining, services and also Huuuuge ****** for those who wanna try their luck ‘ awesome place to be in, prices are pretty reasonable given the quality you get here

We love staying here , everything is great but we stayed last night , they have a microwave In your room but no. Plates or cutlery and ice ! Hotels stopped doing ice when we were in covid time , can we bring back ice , some people like drinks with ice when they stay in a hotel , miss the ice 😁 Otherwise love this place !

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

The staff is warm and friendly, this is the cheapest budget hotel in the CBD. Walking distance to various restaurants. The only negative aspect is that the hotel has no parking space and can't park on the side of the road, although during the day, safety is difficult to guarantee and expensive.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.

We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.

Strongly recommend this venue. Greeted by helpful staff who go out of their way to make you comfortable. Nothing is too difficult for them. Very clean rooms with crisp sheets. Perfectly cooked and presented breakfast with a wide range of options.

The river view room can see the city from a distance. The hotel is newly renovated. It can be seen that the room design is relatively sophisticated and the materials are very good. The thick doors, copper-looking hardware, and Japanese tea sets and tableware. Although the room is not It's quite big, but it's equipped with storage shelves, so the space seems to be ample. The waiters and front desk are friendly and considerate. Overall, it's good. It's very cost-effective in Perth. Disadvantages: The sink is too small, and you have to wash your face next to the faucet; the corridor is open-plan, and the wind was particularly strong one night, and it was difficult to sleep with the door blowing all night long; there are not many choices for breakfast and the quality of the food needs to be improved.