Mercure Hotels in Pau

Easy to find, check in quick Friendly staff. Reception only open till around 7 so no staff about after that but saw people self checking in with no problems. The hotel is a five minute walk to a shopping centre with plenty of eateries and a big supermarket and there is a nice looking bar there too. Within a few minutes drive/ten mins walk there are plenty of takeaways and a couple of late night alimentations. Bus stop into the centre was outside the shopping centre too although we had a car and had no problem with the free parking at the hotel. We had a Superior Studio which looked just like the pictures and was clean and well kept with good amenities, Stove top, Microwave, kettle, coffee maker etc. No air conditioning unfortunately but the fan is the room was strong and did a good job. The shower head was loose in our room (315) which we remedied by wedging something on it to keep it upright. Didn’t mention to reception at the time as we kept forgetting but probably an easy fix. The shower was the only problem apart from the size of the glasses which are way too small for a beer or glass of soda. All in all I would highly recommend this hotel and we throughly enjoyed our stay.

Nous avons passé 5 nuits dans cet hôtel calme et paisible. Au vu du prix (38€ par nuit pour deux) nous ne nous attendions pas avoir autant de qualité. Les réceptionnistes sont parfaites et trouvent une solution à chaque situation, les chambres sont propres et spacieuses, la kitchenette est très bien équipée, la proximité du centre ville de Pau (à 15min en voiture)... Il faut savoir que le ménage n'est effectué que si le séjour est d'une semaine minimum. Il y a de quoi nettoyer et des serviettes propres sont donnés sans problème. Tout était parfait ! Nous recommandons cet hôtel pour un petit ou un long séjour.

+: This hotel is very beautiful, very large room with small table outside in a quiet and restful environment. Great and comfortable bed, very clean. Spa all new excellent. Beauty/hygiene accessories provided. - : At the reception, the receptionist's familiar language ”wait, I call Lolo!”. Forget room clothes for the spa, no excuses from the reception. Do not warn that the hammam is in trouble. No indications for our arrival to move to this great hotel or even empty the car, Always required to go to the reception to have basic information.

My husband and I very much enjoyed our recent stay at the Hotel Gramont. It reminded both of us of the way hotels in Europe used to be many years ago (in a good way), but with some modern upgrades. The staff was very friendly and helpful. We were upgraded into a huge room (more like an entire apartment) with a nice view of the square. The air conditioning worked great, and the windows and shutters really blocked any street noise. The room itself was clean and comfortable, and had everything we needed. The decor is perhaps a bit kitschy, but to each his own. In addition, the location is great - close to many sights and good restaurants. While there were no parking spaces available in front of the hotel during our study, we were able to easily find public parking within a few minutes walk. We would definitely return if we find ourselves in the area again.

J”ai séjourné 3 nuits, dans un studio double , pour deux donc, et suis très satisfaite. Tout d'abord , bien entendu l'emplacement est l'atout majeur : en plein centre ville , donnant sur une rue piétonne , et ayant tout de même un parking. Autre atout et pas des moindres, l'accueil, le professionnalisme, l'écoute et l'extrême gentillesse de tout le personnel est à souligner (et très arrangeant pour tout). Ma demande de chambre au calme a été écoutée et appliquée. Ensuite justement, j'ai été bluffé par le calme de cet hotel (et je peux être difficile à ce sujet) , il est étonnant , et donc excellente, parfaite insonorisation (d'ailleurs le vendredi soir un grannnnnnd groupe de jeunes musiciens était présent, et je ne les ai pas entendu malgré les avoir vu discuter au salon extérieur ou sur les balcons , lors de mon arrivée tardive le vendredi) . Ensuite, les chambres sont grandes, très bien agencées, on peut y circuler et y respirer, ce qui est très appréciable, avec de nombreux rangements. tout ceci, additionné au mobilier , pourrait faire rougir certains 4 étoiles bien moins terribles à ce sujet. la douche est grande également. Les petits déj sont bons, en chambre ou en salle, et à prix corrects. dailleurs , par rapport aux prestations, j'ai trouvé le prix des studios tout à fait corrects. le parking est payant, mais le prix des chambres étants corrects, cela fait un tout raisonnable. Si vraiment je devais chipoter sur un détail, ce serait la lumière-minuterie qui s'allume et s'éteint tout le temps à l'extérieur devant les chambres, donc toute la nuit aussi; la chambre avait des rideaux occultants, mais on voit par le dessus, le dessous et les cotés, mais la fenêtre étant en face du lit , en se tournant sur le coté , on finit par faire abstraction. je reviendrais dans cet établissement avec grand plaisir. (sur mes photos il manque la partie table et chaises qui se trouvent devant la fenetre, en face du lit ... pour donner une idée de la taille de la chambre)

Second time in France and first time in Pau. So far this is the best hotel. It exceeded my expectations. We found it very easy, The room was big, having a big wardrobe, many hangers and storage space, comfortable beds, big bathroom. Overall very cozy. The breakfast was great. I regret we did not stay longer in Pau but I'm thinking of another visit. The receptionist was a very polite young man. The hotel must be proud with such employees

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

I stayed at this hotel very briefly for just one night in January 2024. It's on a quiet street, close to restaurants and stores. The train station is maybe a 15-minute walk. Staff was friendly, room was clean, wifi was fine, bed was comfy, bathroom had lots of hot water, a soap bar and a small shampoo bottle. It's in an older building so for example, you have to be careful because of the dormers and the window was very old and worn. Price was fine. I would stay here again. The boulevard overlooking the mountains is just about three blocks away often some beautiful views.

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.