Hotels near Model town park, Patiala

OK

Where should i start the disappointing experience i had during one night stay 1-2 Oct 2023. Rooms 2207 and 2206: Utterly pathetic rooms, seepage on rooftop and water dripping from roof. Wall Clock not working and nor was the AC remote. The bathroom had no lights and the shower mounted on roof was throwing droplets of water. The telephone in room was not working!!! Room Service: Highly irresponsive and carefree… Asked for towels and glasses… left unattended for 40 mins, ultimately had to go to the reception to ask for it. Restaurant: The food is fine but the hypocrisy of the staff and reception guys spoil it. Was informed that orders will not be accepted beyond 1030pm and lights will be off by 1100 pm, but was amazed to see that orders were being accepted till 11:15pm openly as walk in customers were coming and We were forced to eat cold food as I entered around 1035pm. Despite staying we were treated as if we were there for free. The room cards were deactivated from back end at 1100am without any intimation to us and we were forced to stay out of our rooms for 20 mins as master key could not be arranged. For this pathetic property, the hotel staff had charged the complete room rent on arrival so that i could not escape this place after seeing the pathetic condition of rooms and rude staff. When asked if i could document this feedback in hotel records, i was rudely told that there is no system of taking customer feedback. The policies drafted MP Singh who resides in Canada are only at the disposal of staff who run a flop show at Mohan Continental and not long enough before this place goes out of business. HIGHLY NOT RECOMMENDED.. anyone can contact me for proofs of the claims made by me in this review !!

Location is approachable, next time wanna to stay there, staff behaviour also professional, all are doing well

It was an awesome experience here. All facilities are up to mark &extraordinary. Accessible to all central locations like market, railway station and omaxe mall and many other locations.

Had visited patiala for admission of my son in Thapar institute and booked this hotel Room is okay but could have been better considering prices ( paying 5500 per night for two) The food quality is average but is very expensive. Be ready to pay 600 rs for one veg curry , 150 rs for a bottle of water and 220 for two peice of gulabjamun at restaurant. Atleast That let you feel that you are staying at Taj or Hyatt :) service definitely needs improvement though staff is courteous and polite

Thanks for nice service provided by Manzoor Chaudhary. Very smiling face and really good services provided by him. Very nice hotel and really recommend lot of people near and dear to stay in this hotel. Thanks once again for nice stay

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