Hotels near The Village at Mitchell Ranch, Pasco County

First of all the employees act like you owe them something, not very friendly and helpful. Room was dirty and nasty due to they clean every 3rd day as I was told by front staff. Asked for more towels said they had a towel shortage. The pool was filled with a bunch of kids unsupervised just a nightmare. The restaurant was very short staff had a 6 year old cleaning the tables on our first day there. The pool table in the bar is from the 70's and not taking care of. Oh don't let me forget the Drug Dealing going on in the side parking lot. Do yourself a Huge Favor ... Don't Stay There Go Elsewhere. This place is a Total Dump.

Myself and three of my friends, take a golf trip every year and have stayed here for the past ten years or so. Please note that everyone that works there is wonderful and very accommodating. The daily breakfast was very good. However, since the proprty has been purchased and new management has taken over, things have gone downhill. Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for. When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened. As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore. Overall disappointing.

My husband and I had to get a hotel room due to hurricane Milton, and I must say this hotel and the staff there were awesome, they even gave a free continental breakfast when normally they normally do not. The very nice lady that worked overnight I believe her name is Maribel she was calm and collected throughout the night, she made me feel calm, she was so understanding with my jitters, restaurant staff were awesome

Check in and out was easy. All employees were friendly and helpful. Any requests were handled right away (extra towels, refill for conditioner, etc...). The room was clean and comfortable. Was nice that living area had separate temperature control from the bedroom. There was 6 of us, the ones that liked it cold, slept in bedroom, the ones that wanted warmer slept on sofa bed. The kitchenette was nice, and a decent sized refrigerator and freezer was a plus. The pool area was clean and well kept. One pool was heated, the other not. Hotel was busier on the weekend than weekdays. Pools still had plenty of room for all. There were grills for use, if you desired. Breakfast was good, the usual buffet for suburban locations. Do need a car, or could Uber, but nothing is a long drive away. The only disappointment was on weekdays, they didn't have coffee out round the clock. We checked out at 2:30 am to catch a 6 am flight and return car rental in Tampa. Coffee especially that night would have gone along way. You never know when people will check in or out, be up super early or be up late. Coffee should be available for those people. Small complaint for an enjoyable stay. Will definitely stay here again . I visit family there a few times a year, and this will be my go to place.

I was there for a week long conference. Although I did not stay at the hotel since it was an easy commute, I can’t say enough about the staff. We were there the week of the hurricane and they went over and above to make sure we had everything we needed. I also noticed that a lot of people were evacuating to this hotel with their dogs o it’s nice to know that they care about guests’ pets snd allow them in the rooms. Definitely will look for a Hyatt Place when we travel with our dog!

Holiday Inn Expresses are our default hotel choice and this one, being in Florida and a relatively well-travelled area, met all our expectations save for ONE glaring issue. We got in around 8 after driving all day and decided to take the front desk’s suggestion and exercise the 20% discount at the TGI Fridays within walking distance. Since we hadn’t been to one in 15 years we decided ‘what the heck?’ After returning from dinner feeling no pain, as they say, we went to bed without really scrutinizing they room. In the morning, once we were a little more lucid, I noticed the toilet I was sitting on had some MAJOR issues. As someone that’s renovated a couple houses I’m pretty comfortable in my theory that this toilet was probably rescued from a bathroom AFTER it it had been demolished. The seat was stained, marred and scored and the porcelain rim had chips in it. All this was noticed after we had been using it the night before and that morning. A toilet seat in this condition can not be properly cleaned and I felt pretty disgusted that we had used it after taking showers and going to bed - pretty much felt like I needed another shower after seeing it. How does something like this happen? How could such a key component of a hotel stay be in such unacceptable condition? Otherwise the facility was well-kept and comfortable. The only other quibble I could muster is the air conditioner being a little loud, but it’s Florida and they get worked hard. We’ll still keep going to HIE locations but this was probably the biggest fail we’ve ever experienced at one.

Me and my wife arrived in Tampa after a long drive from Boca Raton Florida. We booked a room with a Kings size bed on Priceline and was very excited to get to our room. Upon entering the Hotel at approx. 1030pm on 5/5/2022 we noticed the Front desk was empty. So we decided to have a seat and wait for someone to come help us check into our room. We waited for a good 7-10 minutes before we saw a woman walking across the lobby from a dark lit area slowly taking her time as she approached the front desk. There was not any pleasantries or any welcoming or inviting facial expressions or words, Just can I have a drivers License and credit card,after I had said we would like to check -in we have reservations. She looked up our reservation told us our room number and that was it. Upon riding the elevator we noticed she never explained anything about the hotel or how to get on Wi-fi or any of the normal conversation you would normally have upon entering a hotel. we just shrugged it off and looked forward to sleeping after a 4hour drive. When we entered the room it had two single beds? We called the front desk and said we have a reservation for a king size bed we have 2 single beds. At which time she became annoyed and explained that was what they had available right now. She said if you want a King size Bed I can put you into room 126 on the first floor. I agreed and went to the front desk to turn in my key and pick up another one. When i walked up to the desk she was having a personal conversation and ignored us for a time until her conversation was ended. The was not a customer but a friendly conversation with a person she knew personally. When she finished the conversation she made no eye contact nor any conversation as much to say she was not happy to help us or even act politely and professional. When we get to our room 126 it has a terrible odor. It was a room that permits smoking and did make it hard for me to breath since I have asthma . My wife wanted to complain but I suggested that its better to just accept the room since she is looking for confrontation it seemed. This was a horrible experience. Upon checking out we mentioned to the front desk what had happened. Our confirmation number was., 3253066336

I was not expecting too much from a two-star hotel, at least I don't believe expecting a hot shower is expecting too much. The water was cool after running it for 10 minutes. Not good. I am happy to report that the room was reasonably clean except for the back of the pocket door that only someone who was sitting on the toilet with it closed would see. Not filthy, just scruffy. Beds were comfortable. The room had a musty odor but not unbearable. It was okay. Breakfast was not too bad. I would skip the eggs and sausage (blecch!) and just go for some cereal and yogurt. Those were fresh and lovely. The employees were pleasant. We were near the elevator. I found it to be noisy, lots of loud talking and kids screaming woke me up several times. If all you want is a place to crash, then this is safe and adequate. If you are looking for luxury than go up a few stars. I found this to be extremely overpriced at $240 for my stay. But it was a Saturday night. They had me by the...well they had me. Enjoy my $240 bucks because this is the last you'll see of me unless the better places are booked up again.