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Libertel Austerlitz Jardin des Plantes Guest Reviews
4/5
Very Good
135 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.1
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All reviews(135)
Positive reviews(33)
Reviews with photos/video(10)
Easy to get around(9)
Great service(9)
Convenient location(9)
Clean and tidy(8)
Close to metro(7)
Negative reviews(2)
Aleks Pham
Cosy Single
Checked in Aug 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Great location next to the metro station. Only stayed one night, but staff was very friendly and had no issues.
Response from Property: Dear Mr Pham,Thank you very much for this kind review.We are thrilled to hear about your satisfying stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you found our location to be convenient, situated right next to the metro station which offers good connections to the entirety of Paris. Additionally, it is wonderful to know that our staff's hospitality contributed positively to your experience. We take pride in our team's dedication to providing a warm welcome to all our guests. Our commitment to service is also reflected in our amenities, such as the complimentary French and international press online, the Chromecast connexion, and our ecologically-responsible approach to breakfast, offering a selection of organic products for a balanced start to the day.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Anonymous User
Comfort Room
Checked in Dec 2023
Couples
2 Reviews
4.0/5
Very Good
Posted on Dec 23, 2023
Friendly and accurate attention from the personal at the reception
Response from Property: Dear Anonymous User,Thank you for this kind review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to welcoming you back again in the future. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
CES511
Cosy Double
Checked in Jul 2023
Family
3 Reviews
3.0/5
Posted on Jul 23, 2023
Reasonable price and nice location.
Easy to find and accessible access to restaurants
Response from Property: Dear Guest, Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the reasonable price. Our hotel is indeed situated in the heart of Paris, with easy access to various restaurants and public transportation options. We strive to provide a comfortable stay for our guests while maintaining affordability.It would be a pleasure to welcome you again. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Checked in Jul 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
Nice hotel
Warm welcoming
Luggage storage service is available
Response from Property: Dear Guest User,It's a real reward to receive such a great review.We're delighted to hear that you found our staff welcoming; they strive to make every guest feel at home. It's also great to know that our luggage storage service added convenience to your stay. We take pride in these services and are glad they met your expectations.We look forward to welcoming you back in the future for another pleasant stay,Geoffroy - Libertel Austerlitz Jardin des Plantes
Globetrotter20
Cosy Double Room
Checked in Jul 2022
Business travelers
46 Reviews
4.5/5
Great
Posted on Jul 29, 2022
Nice local hotel just opposite of Austerlitz railway station.
Excellent front desk service .
Room are small but convenient and clean .
Nice breakfast .
Response from Property: Dear Guest, Thank you for your feedback.We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback.We would be thrilled to count you among us once again.Kind regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double Room
Checked in Sep 2022
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2022
Great location to the train station. Enough space for 1 person.
Response from Property: Dear _Tskra1J7Pi9****,Thank you for your positive review.We are glad to know you had a good experience with us and that our location with nearby transport options nearby was ideal for your requirements.We look forward to seeing you again in the future.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
shyam sunder
Cosy Single
Checked in May 2023
Solo travelers
37 Reviews
5.0/5
Outstanding
Posted on May 12, 2023
Hotel staff friendly. Near market
Metro station
Good good
Response from Property: Dear Shyam Sunder,Thank you for taking the time to review your stay.We're delighted to hear that our staff made a positive impression with their welcoming attitude and that our proximity to the market and Metro station added convenience to your visit. It's great to know that the food in the area met your expectations, enhancing your overall experience in Paris.We look forward to welcoming you back on your next visit.Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
ChengfengpolangdedoujiangL6k
Club Room
Checked in Jul 2024
Couples
23 Reviews
3.6/5
Posted on Jul 11, 2024
If as a tourist, you mainly want to see the scenic spots and see the city's culture, and you come to Paris by train from other cities, this hotel is still acceptable and affordable. The biggest advantage is that the transportation is convenient, it is close to the subway station, and there are many restaurants nearby. Grounded.
We stayed for two nights. We took our luggage from the train station and walked for ten minutes. It was not far. The front desk clerk is in English. Room air conditioning is OK. The washroom is quite clean.
We didn't eat the hotel breakfast. There are several cafes nearby, and French bread is famous. I love trying fresh bread. There is a Chinese restaurant and a Japanese restaurant downstairs. Looking at the menu, they are quite good and not expensive, so I didn’t try them.
There are several lively restaurants downstairs. You can try their beer and Aperol spritz, which are delicious.
shortcoming! shortcoming! It's just a bit noisy at night.
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you for sharing your experience with us.It is a pleasure to know that you had a pleasant experience and our location helped you make the most of your stay. However, we regret that you were disturbed during your stay. Please do not hesitate to contact our team regarding such concerns in the future, we will always do our best to ensure your comfort.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Jonas Hullgren Larsen
Cosy Double
Checked in Jul 2024
Family
1 Reviews
3.2/5
Posted on Jul 7, 2024
Cute little hotel, with all the basics. Unfortunately, it is located next to a fairly busy road, where emergency services are often used. The hotel has the option of a basic breakfast, but beyond that no other facilities nor a lobby.
Original TextTranslated by Google
Response from Property: Dear Mr Hullgren Larsen, Thank you for sharing your experience with us.Your satisfaction is very important to us and we regret to read that you experienced some noise issues. We encourage you to let us know of issues such as these at the time; our team would be happy to move you to a quieter room, should one be available.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Comfort Room
Checked in May 2024
Travel with friends
7 Reviews
4.5/5
Great
Posted on Jun 4, 2024
I stayed for several nights and was very satisfied.
There was no microwave or toothbrush so I had to bring my own.
Original TextTranslated by Google
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.It is a pleasure to know you had a pleasant experience.We have taken your comment into consideration. Feedback from our guests is always welcome as it helps us to identify areas in which we can improve.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Checked in Nov 2024
Family
23 Reviews
4.2/5
Very Good
Posted on Dec 7, 2024
The sanitary conditions are good. The best thing about the hotel is its location, which is very close to the subway station, the RER, and the Lyon train station, which is a 20-minute walk away. So it is very convenient to go anywhere. The breakfast buffet is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear Mr Guest User,Thank you very much for this kind review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Xiaoxicongcong
Comfort Room
Checked in May 2024
Family
8 Reviews
4.2/5
Very Good
Posted on Aug 8, 2024
This hotel is the highlight of the whole trip. The decoration in the room is very comfortable and you can see the care. There is a supermarket not far from the hotel. It is not big but the quality is good and the goods are complete and the price is not expensive. We didn't realize that we didn't need to bring food back from the city attractions every day until the night before we left. The Korean restaurant near the hotel is very expensive and the food is not in line with the pictures. The most important feeling is the convenient transportation. The train and subway are close at hand. The water and small biscuits in the refrigerator are only provided on the first night, no matter how many nights you stay.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to review your stay.We are pleased that your stay with us was comfortable. However, we regret you were not entirely happy with your dining experience. We welcome any suggestions on how we could improve any future stays you may have at our hotel.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes
HardyHan
Privilege Room
Checked in Sep 2024
Couples
5 Reviews
4.5/5
Great
Posted on Sep 18, 2024
Overall, it's pretty good. The room and toilet are clean, and there's free water to drink on the first floor.
The disadvantage is that the sound insulation is not very good, but it is acceptable. The main reason is that this hotel is in the 5th district of Paris, and the public security and transportation are good~
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you for sharing your experience with us.We are pleased you had an enjoyable stay and are very sorry for any inconvenience. Please don't hesitate to inform our reception team of any issues you may encounter as we are always ready to try and find an adequate solution or take the necessary action.All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Comfort Room
Checked in Aug 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Sep 2, 2024
Although it is small, I used the luggage storage service before check-in and after check-out, and it was convenient because it was right in front of the station. I stayed cheaply in expensive Paris!
Original TextTranslated by Google
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hesitate in letting us know of any preference for your next stay.Nevertheless, we are delighted to know that our location was ideal for your business needs.We hope we will have the opportunity to see you again in the future. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Checked in Dec 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Dec 12, 2024
Very convenient, about the same level as domestic homestay