Hotels near Istituto Castelnuovo, presso Villa Castelnuovo, Palermo

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

The hotel is very well located a few steps from the main shopping street and a further few steps to the old town and all the main attractions. The room had everything we needed, the staff were very helpful and the breakfast had a wholesome offering especially on the sweets side, the ricotta cakes were amazing.

I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!

The location of the hotel is good, at the junction of the old city and the new city, on the second main road. With a long history and luxurious style, the breakfast room is like a small palace, and the breakfast variety is also rich. It is the old problem of this type of hotel. The air-conditioning on the upper floors is loud, but later it was changed to a lower floor. The service is good.

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.

There are no dishes in the room except for two paper cups.:( We asked for two cups, but they gave us plastic ones. This is strange, because the hotel has a bar and a restaurant. Breakfasts are delicious. The location is a bit far from the center and in a rather dirty area, but there is a beach nearby (albeit very dirty) and a nice tourist promenade with cool restaurants for dinner. The cleanliness does not correspond to 4*, the rooms are very old.

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.