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Residenza Wagner Guest Reviews
4.3/5
Very Good
49 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(49)
Positive reviews(41)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Standard Double or Twin Room, 1 Bedroom (Budget - External Private Bathroom)
Checked in Oct 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Oct 17, 2024
I wasn’t too impressed as I only found out my room have a private bathroom outside of the room upon checking in (might have overlooked ghe description). This was a bit frustrating because it’s very inconvenient to walk a public space to use the toilet and shower facilities. Having stayed at a nearby accommodation the night before, which delivered much more than this place for the same price, I’m afraid I wouldn’t recommend residenza Wagner.
Guest User
Superior Double or Twin Room (Chromotherapy Shower)
Checked in Apr 2023
Other
1 Reviews
4.5/5
Great
Posted on Apr 20, 2023
We received very good and professional service. Nice and quiet room with comfortable beds and spacious bathroom. Excellent pressure in the shower. Good, tasty breakfast. Grazie mille, Adele!
Guest User
Checked in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 4, 2024
This accommodation was superb all around. The location is perfect within the historical section of Palermo, the host is gracious and very accommodating and the rooms are large/ modern and very clean. Also this accommodation is of great value.
Vicki J
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 15, 2024
Great location, very clean, great shower and helpful staff. Close to all we needed and surrounded by restaurants and bars. Lovely breakfast room with a good breakfast. Felt very safe here a good place to stay. Big bed and nice pillows, space in the room and the bathroom was large. We are an older couple and we found this place lovely.
Response from Property: Thank you so much for your kind words. It was a pleasure to host you
TopNightTonto
Checked in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 6, 2024
For the great value, we were not expecting much. But we were welcomed with a fresh, clean well presented spacious bedroom and huge bathroom. We have no complaints. The location is great too with some lovely restaurants literally over the road. I would certainly have no doubts about coming back especially after landing in Palermo and staying only one day before moving ok elsewhere.
Response from Property: Thank you so much for your lovely words! We hope to see you soon again. Francesco & the staff of Residenza Wagner
satvinderchahil
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 13, 2024
Great staff .. Great location… fantastic restaurants around .. away from hustle and bustle and yet close enough to walk to … safe place … Spinnato is an amazing cafe for all day coffee and Italian pastries.. Room was clean and amenities were good .., family room was big enough for 3 of us ..
Response from Property: Thank you so much. We are really glad to read that you wrote! Francesco and the Residenza Wagner staff
franckdY6305LC
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 5, 2024
Our room was great. Spacious, clean with comfy beds and pillows and the balcony offered a great view. The bathroom was an experience in itself. Soft ambiance lighting and the room was seriously big with nice tiles. Decoration in the bedroom was very good. Francesco and his team were great too and Francesco was very, very helpful before the trip and during. He gave us lots of useful information like places to eat and go which did make the holidays superb. Thank you so much for recommending going to Cefalú!!!! The hotel itself is well located, impeccable taste inside and the staff’s helpfulness and smiles also made for a great trip. If we go back to Palermo I will definitely go back to the hotel.
Response from Property: Thank you so much for your wonderful review. It was a real pleasure for and my staff help you during your stay with us! Francesco
Danielle Z
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 31, 2024
Residenza Wagner is truly the perfect place to stay when visiting Palermo. Not only is it conveniently located near the historical center as well as just so many great places to eat and wander, it's also just an incredibly friendly place. Francesco and his staff are super friendly and helped us with absolutely everything we needed (including impromptu taxi rides and umbrellas). They were in contact with us before our stay even started to make sure that everything went smoothly and were always willing to answer any and all questions that we might've had. Francesco even opened up to us about Residenza Wagner's previous life as a home as well as his grandmother's beautiful artwork which decorates the walls of the entire place. And the rooms? They're just as advertised. They're comfortable and inviting, perfect for relaxing after a long day of exploring. The beds are SO comfortable and I had a great view from my room. I would stay here again in a heartbeat. There's truly no better place to call your home away from home than Residenza Wagner.
Response from Property: Thank you so much for your wonderful word. Was a real pleasure for me and my staff to host you. We make our best to give at our guests a relaxing stay. We hope to met you again soon. Francesco and the Residenza Wagner staff
Gilgiladii
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 19, 2024
Wonderful location, great service, good communication with hotel staff, definitely stay there on my second visit to Palermo, pay parking a few minutes walk , good restaurant close by, close to massimo theatre , high recomend ,,,,,,,,, ,,,,
Response from Property: Thank you so much for your review, It's really important for us your feedback. It was a really pleasure to host you, Francesco and the staff of Residenza Wagner
b_relco
Checked in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 5, 2024
What a great hotel in perfect location. The staff were great and the location excellent. I loved how it was renovated, kept it’s old character and warmth. Wonderful breakfasts too and nice bar. The room was very comfortable as was the bed and linens. I liked looking out of my room to the buildings across the street
Response from Property: Thank you so much for your amazing review. Was a pleasure to host you, we hope to see you again soon!
Guest User
Checked in Mar 2024
Other
2.0/5
Posted on Mar 1, 2024
It’s not a hotel nor is it at all connected to the Grand Hotel Wagner up the same street. It’s like a hostel/pension and the breakfast is mostly packaged and unhealthy products. Coffee terrible. Room always needs AC on which is hard to sleep with because it blows directly on your body. The place is clean. My suite did not have balcony but others do. The staff and owner are not trained in hospitality. I would recommend it to young people on a budget. Good location. Terrific coffee and fresh croissants down the walkway.
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We spent 4 nights in this Palermo B & B, and we had a great time. The location is excellent and easily walkable to most everything we wanted to see. This is one of just 2 hotels during our European Vacation which was family owned and operated by family also living on the property. When you need a recommendation there is none better than a property like this where the owner - operator - resident is fully committed to the city.
6/10
Response from Property: Thank you so much for your great review. I was a pleasure to host you, we hope to see you again in the future!
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
The Residenza Wagner is actually the 3rd floor of a residential building, configured to operate as a boutique hotel/B&B accommodation. Our room was spacious, comfortable and quiet with a large ensuite bathroom. As we arrived outside regular reception hours, we had been provided very detailed instructions for self checkin and that worked out smoothly. We also had a little balcony overlooking the lane behind the property. The location near Politeama square is advantageous (1) the airport bus (Prestia e Comande) stops 300m from the hotel, so very convenient to arrive (we flew into Palermo) and leave (our rental car pickup was from the airport as well) (2) this is an upmarket residential area, on the edge of the old town, so the Quattro Canti and historic centre are about 10 mins walk away as well. The host Francesco is friendly and warm and speaks perfect English. 2 days in Palermo were slightly short to benefit from his wealth of information about the city and its surroundings.
Response from Property: Really thanks for your review. Was a pleasure to host you. We hope to see you again soon.
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 12, 2023
Right in the centre of Palermo, only a few minutes' walks from the airport bus stop at the Teatro Politeama Garibaldi, the location is just perfect. This small hotel is close to everything. The Teatro Massimo, the Quattro Canti, the pedestrian areas and other tourist attractions are just within walking distance. The room itself was very spacious! You can hardly get a room like this at the same or similar price in Palermo. It was also very clean and well maintained. The bedding was really good. We really had a good sleep in the room. By the way, as it's close to the road with some traffic, expect some noise. If you're a hard sleeper like us, prepare some earplugs and you will be fine. The hotel staff, especially the ower (Francesco?) was the highlight of this hotel! You can see right from the beginning that he's so passionate about his beautiful city and what he's doing. He took time to draw on the map the interesting points to visit, including some restaurant recommendations, which we of course followed and weren't disappointed. Thank you so much for taking good care of us during our stay! Highly recommend it if you're looking for a spacious room in Palermo with everything within the walking distance. We will surely return to this hotel again during our next visit.
Response from Property: Thank you so much for your wonderful review. Was a pleasure to host you. I hope to see you again soon!
Guest User
Checked in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 28, 2023
Francesco and staff is absolutely amazing. Immaculate rooms, beautiful decor and great location. The level of service I received far exceeded my expectations. Its located within walking distance to all the main attractions. Definitely recommend
Response from Property: Thank you so much for your beautiful words. Was a pleasure to host you. We hope to see you again soon! Francesco & Residenza Wagner staff