Botley Townhouse

This is the worst place I have stayed in during my ten days in the UK, a must stay. First of all, this is not a hotel at all, not even a B&B. It is a purely self-service B&B where you are given a password to open the door yourself. The most important thing is that the landlord’s phone number on the door cannot be reached at all. If you have any questions, no one will help you. To solve the problem, even Ctrip’s customer service has been unable to contact the landlord. In the end, the landlord was contacted through the mobile phone of the cleaner who was cleaning the house. It was quite speechless. Secondly, the room has been left unattended. After I made the reservation, it sent me a password. When I pushed the door in, I found that the previous passenger’s luggage was still in the room. I had the password and others also had the password. In this case, the safety of both my personal and property matters was compromised. There is no guarantee. Finally, this hotel is very remote. Although it says it is one kilometer away from the train station, buses and Uber cannot go there because the road to the train station is under construction, so I can only walk one kilometer with my suitcase. Facilities: The stairs are very narrow, there is no elevator, it is very troublesome to carry luggage, there is no service staff to help you, you have to rely on yourself. Don't stay here if you have big luggage. I took a shower at night and found that the bathroom light was broken and I couldn't find anyone to fix it. Hygiene: very poor. Environment: very poor. Service: Very poor, there are no waiters, and the landlord's phone has never been able to be reached.