The Hilton Garden Inn Ottawa Downtown hotel, conveniently situated in downtown Ottawa, is steps from Parliament Hill with subway transportation at the hotel’s front door for easy access to many points of interest including festival venues.
Each guest room features a desk, 47-inch HDTV with premium channels and oversized windows flood the room with sunlight. WiFi is free, and there is a mini-refrigerator, microwave and coffeemaker for your convenience. Upgrade to a room with a balcony.
Start the morning right with a classic American breakfast at The Garden Grille & Bar®, open all day. Enjoy an evening cocktail in the bar or have dinner delivered to your door. Additional features include a complimentary fitness center, heated indoor pool, evening room service and a 24-hour Pavilion Pantry® for snack items and sundries.
GGuest User2022.09.25
Our room in this hotel was fine - comfortable king-size bed, adequate size, and clean. The staff at the front desk seemed a bit overwhelmed, suggesting that they might have been understaffed. However, they were polite and helpful when it was our turn. My issue with this hotel is more based on the exterior - TONS of construction in the neighborhood, leading to road closures everywhere. Fortunately, we were there on a Saturday, so it was quiet - but I can't imagine what it sounds like during a weekday! We also had to park in a surface lot on the next street over (paying $30C for the privilege), as the height limit for their underground parking garage is only 5'7” (!). The lot was basically a construction site headquarters, and unmarked by the hotel. We parked there and crossed our fingers, hoping we were in the right place, and that our car would be there the next morning (it was). Breakfast was mediocre at best - it was equivalent to the standard fare served by Hampton Inns everywhere. At least it's free there - we spent $50C at this hotel! These issues marred our experience, and I would have preferred to stay in an area where there wasn't much construction.
Find contemporary style and all the comforts of home at our Homewood Suites by Hilton Ottawa Downtown hotel. Our ideal location just steps from The Lyon Subway Stop makes getting around Ottawa a breeze. Whether you’re here for business or leisure, you’ll also appreciate your proximity to Parliament Hill, Byward Market, Rideau Canal, National Arts Centre and Shaw Convention Centre.
Settle into a spacious suite featuring an array of amenities including complimentary internet access, work desk with ergonomic chair, flat-screen TV, and sofa bed. The fully equipped kitchen includes a full-sized refrigerator, microwave, stove top, and dishwasher. Our extended-stay Ottawa hotel also has studio suites and two-bedroom suites with separate sleeping areas and plenty of space for you to spread out.
Please your palate any time of day in our contemporary restaurant featuring locally sourced cuisine. Start each day with complimentary hot full breakfast. Plunge into the indoor pool after an energetic workout in the fitness room. Find the perfect setting for your event or conference in our 4,715 sq. ft. of event space, including a 2,605 sq. ft. ballroom which can be divided into four smaller rooms. All meeting rooms are equipped with state-of-the-art A/V equipment.
*State and local laws apply. Must be of legal drinking age.
GGuest User2023.02.16
Pretty nice hotel, we were satisfied with our stay. We were visiting for 4 nights 5 days and took advantage of our complimentary breakfast. Was decent minus the coffee. Wasn’t very good but we are picky with our coffee so pretty minor. Location was great as we could walk to just about everything we wanted to see. Rooms were clean and liked the setup. Staff were friendly and the bartender at the restaurant had a great attitude. (Can’t remember his name sorry) If I had one complaint it would be there’s a bit of a wait for elevators when busy as there’s only two to serve 17 floors. Overall very nice hotel, definitely recommend
Our modern downtown Ottawa hotel is located in the Ottawa business district across from the Rideau Canal, an UNESCO World Heritage Site. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active during your visit to Canada with our hotel's fitness offerings, including our indoor saltwater pool, our modern fitness center and our private squash courts. Host your next conference or event in our dynamic venues, connected to the Shaw Convention Centre, and take advantage of our state-of-the-art AV equipment and expert planning services. Enjoy a restful night sleep in refined hotel rooms and suites with enriching amenities and stunning views of the Ottawa cityscape at our hotel on Colonel By Drive, Ottawa.
GGuest User2022.10.11
So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.
Excellent
139 review
4.4/5
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CAD 251
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A stay at Fairmont Chateau Laurier places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Parliament Hill. This 4.5-star hotel is 0.4 mi (0.7 km) from University of Ottawa and 3.1 mi (5 km) from Carleton University.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy international cuisine at Wilfrid's, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 426 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
TTuoluogai2024.07.23
The room is super big and clean, and the waiter's attitude is very good! The cleaning lady in the room is even more friendly! The facilities are a little old, but the hotel is adjacent to Capitol Hill, the location is very good, there are many restaurants nearby, especially the hotel's outdoor restaurant, the scenery is very beautiful! Super love! Highly recommended!
In central Ottawa, we’re located less than a half kilometer from the Shaw Centre and shopping and entertainment at Byward Market and CF Rideau Center. The University of Ottawa is only 400 meters away. Indoor parking beneath the hotel, several event rooms, a fitness center, indoor pool, and an on-site restaurant and bar complete your stay.
GGuest User2023.02.21
Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.
With a stay at Les Suites Hotel Ottawa, you'll be centrally located in Ottawa, steps from University of Ottawa and within a 5-minute walk of Shaw Centre. This eco-certified aparthotel is 0.4 mi (0.7 km) from Byward Market Square and 0.8 mi (1.2 km) from Rideau Canal.
Be sure to enjoy recreational amenities including a health club and an indoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at Presse Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This aparthotel has 2235 square feet (208 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 239 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
SSiuyu2024.05.22
Room is spacious and clean! Very convenient location with parliament hill, byward market and a lot of dining spots nearby. Kitchen is fully equipped and well maintained. We will definitely come back in our next visit.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill. The area has become the center of Ottawa’s nightlife and is surrounded by residential towers, restaurants and bars.
GGuest User2022.09.27
I will pick up on several themes from previous reviewers, but cannot be as generous in my score. The room we had was comfortable and bright, but that is pretty much where the positives end. There is a severe shortage of experienced staff. This impacts the check in experience, the cleanliness of the rooms and the availability of services like the bar. We had a note presented with some fresh towels which apologised for the lack of room servicing due to staff shortages. I had to take the rubbish from our bins down to reception! The surrounding area has many middle of the road eating/drinking establishments, with a few gems within walking distance, although walking round the area is not a pleasant experience. There is high homelessness and you are regularly hassled by beggars. The adjacent construction site starts at 0700 with constant jackhammering until 1630. Not the hotel’s fault, but very invasive noise pollution! We submitted some laundry to be attended to with the promise of a 24 hour turnaround - essential for us as we were on a tight schedule. The laundry was not returned and following a stressful 90 minutes while the hotel tried to locate the laundry which it claimed had been sent to an external provider, it was eventually returned unwashed, having been left in a corner in “housekeeping “. The lady who found it graciously took it away and laundered it herself, for which we were very grateful. I would not stay in this hotel or neighbourhood again.
Conveniently located just minutes from downtown, away from congestion and crowds, enjoy your stay in one of our spacious & comfortable guestrooms modernly designed. Complimentary Wi-Fi is available throughout our hotel, and underground parking is offered free of charge. Start your day with a tasty Starbucks® coffee in our unique on-site restaurant, The Bistro. Your place to go for healthy selections in the morning or dinner, and drinks in the evening. Keep up your physical routine in our 24-hour fitness centre, or enjoy a swim in our indoor pool. Unmatched by other Ottawa hotels, our spacious guest rooms provide flexibility in your work space and comfort in your rest space. Whether traveling for business or pleasure, your stay at the Courtyard Ottawa East is sure to be more comfortable than ever before.
GGuest User2023.01.31
I liked pretty much everything about this hotel. Although it was a bit out of the way from downtown, the train station was within walking distance and Uber to downtown was sub-$15. The front desk team was great, and my upgraded suite was huge with a nice kitchenette. Underground parking was free and convenient as well. Breakfast was okay albeit a bit overpriced, and Courtyard’s new “Bistro” style was not my favourite, although to no fault of this particular hotel. Renovation has started on the higher floors and I have to say it’s definitely overdue for one, in fact this is the only reason why I didn’t give 5 stars - the current state of the rooms was just unacceptable in 2022. Once the renos are completed, this hotel will tick all the boxes for a 10/10 comment card.
Welcome to the full-service Holiday Inn Ottawa East, conveniently located off St. Laurent Boulevard at the Queensway Highway 417, 20 minutes from Ottawa International Airport (YOW) and with 10-minute access to Downtown Ottawa via the new LRT All of our guests enjoy free Wi-Fi, parking, and access to our indoor swimming pool and fitness centre. Whether you are travelling for business or leisure, you will enjoy the warmth and comfort of our contemporary smoke-free guest rooms and suites, designed with a modern taste and style that is sure to make you feel right at home. Indulge at our full onsite restaurant, Myra's Bar and Kitchen. Enjoy our Breakfast Buffet or dinner and finish your day with a cold drink at our bar.In town for a meeting? Our flexible meeting facilities can accommodate 10 to 200 guests in versatile, modern surroundings making us your perfect choice for meetings, conferences, or weddings.Corporate travelers are sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power, and the Canadian Forces Offices.The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d’Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa’s award-winning national museums, Byward Market and the Casino du Lac Leamy.
JJIULYLIU2023.08.21
The location of the hotel is good, opposite to the shopping mall, but there seems to be a smell in the room, and the sound of the air conditioner is a bit loud.
Set a pace that suits you at Residence Inn by Marriott® Ottawa Airport. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need like spacious studio, one bedroom king or one bedroom two queen suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine including full size fridge, microwave, dishwasher and 2 burner cooktop. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Free Airport shuttle runs Mon-Fri 5AM-11PM Sat-Sun 6AM-11PM. Free hot breakfast to start mornings off right and the mix in the evening hours to end the day well as well as no charge surface and covered parking plus a fitness center for strengthening your body and soul. Relax and unwind when you want and stay focused and productive when it's essential. At Residence Inn, we'll make sure you thrive during your stay.
GGuest User2023.01.12
Our flight landed in Ottawa well after the rental car companies at the airport shut down for the day. We decided to stay at a hotel close to the airport so we can go get our car the next morning. This hotel is really nice, spacious and clean! The front desk reps were all very upbeat and friendly. Our room was huge! We had 2 queen beds and there was a sitting area with a second tv and a full size sofa. The decor is a very clean, modern feel. The bathroom had a big glass shower with a bathtub/shower beside it. Tons of counter space in the sink area for all our toiletry bags and very well lit. Breakfast was a help yourself deal with hot and cold options. I wish I had booked this hotel for our entire stay instead of just one night, but being beside the airport was just too far away from all the touristy things in our capital city. I would definitely recommend this hotel!
Excellent
110 review
4.5/5
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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.5/5
Excellent
MMrsLLingThe front desk staff are not helpful during checking, they needed to charge me extra fee for 3rd person stay in. I questioned this and they can waive this fee at the end.
The room is large enough for a family stay. It seemed brand new renovation with all accessible facilities, however there are some disgusting smell during the stay.
There is shopping outlets opposite to the hotel, it is convenient to shop some brand name goods
GGuest UserVery good choice for family travel, the price is not high, we booked a room type with breakfast, a big bed room + a sofa bed, the room is clean and tidy, the overall experience is not bad.
AAlicia York-BirdI loved this hotel! A little off the beaten path, but worth it due to good pricing and proximity to Tanger Outlets and the highway.
I've visited twice now and will be sure to book again when needed.
Pros: Rooms are a very decent size, and the hotel just opened recently as of this review, so everything is gleaming clean and new.
The beds are very comfortable, and the bathrooms are lovely.
Cons: The TV could be a little larger, and I'm sad that despite marketing materials to the contrary, we weren't able to connect the TV through my YouTube account as I have been able to do at other hotels, but it was a small disappointment compared to the pros.
My largest concern is how quickly the right-hand elevator door closes without warning; it bashed me a good one as I was walking in , and while I can take it.and brush that off, had that been a small child they could have been seriously hurt. Please get that checked out.
In summary, I will recommend this hotel to anyone who wants a clean, quiet, recently priced place to stay while visiting Kanata 😁
AAlex DouvilleWe had 2 fire alarms in 2 days, nobody told us when we’ve made the reservation. Fiest time ppl we’re afraid , we had to go outside… NO STAFF explain nothing to us for too much time. I asked at the front desk and the woman there just ignore me. The other woman that was there didnt either explain I had to asked what’s going on is it a practice or not ? Ppl were actually afraid… She told yeah in the most nonchalant way. Also when we arrived, there was still hair and stuff in the bathroom that I had to remove. Ive check in early I must say but they told it was ok that the room was ready. Clearly it was not 100% clean. Breakfast is very VERY basic. I had to told front desk that coffee was empty… Plus, the first guy that welcome me at the front desk was not sympathetic. If you have the budget to go elsewhere just do it.
When I arrived at my floor, the air conditioning in the hallway was running at full blast, making it feel like I had just walked into a refrigerator. When I got to my room, it was more of the same. The AC was set to 65 degrees, and so it took more than one hour for the room to get to a comfortable temperature. The room itself was large, spacious and comfortable, although the bathroom had an abnormally low counter height. While the water pressure was good in the shower, it was quite skimpy in the basin. In addition, while I appreciated the presence of a blackout curtain in the room, this is the first hotel that I’ve ever stayed at where the blackout curtain was so long that it fully covered the heating unit when the curtains were drawn. This seems like a design flaw to me and a potential fire hazard. So, I never closed these curtains. I found the TV options to be very poor. There were only 40 channels and nothing that interested me. The breakfast room was much too small to accommodate the number of people staying here. I would say that half the people could not get tables. I had to eat breakfast in my room. The other drawback to mention is that there is only one elevator for this 4-storey hotel, and so wait times were long during peak hours. On the plus side, the staff was extremely friendly and the hotel was close to a large number of restaurants and stores.
CClaude BoivinEasy access parking, ample parking space. The reception staff very welcoming and smiling, clear explanation, a room superior to our reservation. Small welcome gift. Spacious room, extremely clean. Welcoming, comfortable and cozy hotel, fast elevator. I am very picky about my comfort, I felt at home immediately. During my next visit to this beautiful region, you are my only choice. Thank you for the quality of service and hospitality.
AAlicia York-BirdI expected more from Glö than I received. I chose Glö as a ”treat” for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare.
Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size.
Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny ”couch” seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved.
I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing.
RRogersTrip was a carry over from the last trip. I booked right there when I was checking in for my first stay. Mariam was great!! She helped me the next morning get the room sorted out, as the third party booked with using my last name first instead of how they first booked. She was also able to let me stay in the same room instead of having to change rooms for one more night. She was a gem to work with!! She is definitely a staff that anyone would want!!! Pleasant friendly happy and patient!! All the staff were friendly and helpful and not afraid to chat with you. Your team is awesome and I would definitely stay there again if coming back. Only downfall is no swimming pool which is what my young kids high light is of a hotel stay. When traveling alone..this would be my go to hotel!
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