Located in Otaru, Grand Park Otaru is connected to a shopping center, within a 5-minute drive of Sakaimachi Street and Otaru Music Box Museum. This 4-star hotel is 2.1 mi (3.4 km) from Otaru Canal and 16.5 mi (26.5 km) from Kiroro Resort.
Make use of convenient amenities such as complimentary wireless Internet access, ski storage, and shopping on site. Additional amenities at this hotel include wedding services and a vending machine. The ski shuttle (surcharge) makes getting to the slopes a breeze.
At Grand Park Otaru, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.11.25
We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing.
Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed.
Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication.
On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers.
While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.
When you stay at GRIDS PREMIUM HOTEL OTARU in Otaru, you'll be in the historical district, just steps from Sakaimachi Street and 6 minutes by foot from Otaru Canal. This spa hotel is 0.8 mi (1.2 km) from Otaru Music Box Museum and 1.4 mi (2.2 km) from Shin Nihonkai Ferry.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a vending machine.
At GRIDS PREMIUM HOTEL OTARU, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily.
GGuest User2023.01.04
Amenity is a simple hotel that saves the waste to take next to the front desk, so I think it is not enough to ask for a 5-star or 4-star hotel. It's just a new and clean hotel that is much more calm than a normal business hotel. Some pack prices with breakfast are very reasonable depending on the site. The location is very quiet because it is located in line with the former Bank of Japan building, not along the canal. It is close to the mall shopping street, so it is close to the sushi shop, the cake house in Hanazono town and the shinkuraya. There is also Lawson next door. The parking lot can be deposited from 13:00 before check-in, so it is ideal for sightseeing such as the canal, the must-see Otaru Art Village, and the Otaru City Literature Museum. As soon as you leave the canal, you will see a local-priced shop that is not a tourist price, and I think the location is wonderful. In addition, the view from the hotel room overlooking the harbor was wonderful. We were in a smaller condition, extra bed, in a not large room, but we were very comfortable. I think it's also because the door is thick or I can't hear the sound of other rooms at all. However, the bath in the room is small. Instead, the large communal bath on the top floor is not a hot spring, but the view is good and clean. It is also a good impression that the lockers that can be used were restricted so that they would not be crowded, probably because of corona measures. Breakfast buffet does not include fish * or crabs that tourists to Hokkaido are looking for. Still, it is delicious with local vegetables and Alice Farm jams. The menu is more Western than Japanese, but there are many warm foods and it warms up even in snowy Otaru. Thickly sliced bacon and steamed vegetables were very delicious. Also, the staff was young and I liked it very much even though it was crispy. The front desk staff guided me in the snow when I entered the parking lot. It was also active at the breakfast venue, so it seems that it will help where human hands are needed. It is also advanced as a business hotel that can calm down with a lot of new indirect lighting. We recommend that the husband of the corner-style liquor store, which is located at the edge of the arcade after dinner, is the most friendly and friendly if you drink a glass of sake. You can interact with people I will. We used travel support. Payment is 1 Each person 3,300 yen with a coupon of 3,000 yen, so it is actually 300 yen. It was a sorry cost. I still want to use it.
Authent Hotel Otaru is centrally located in Otaru, a 3-minute walk from Otaru City Art Museum and 7 minutes by foot from Otaru Canal. This spa hotel is 0.9 mi (1.5 km) from Otaru Music Box Museum and 1.4 mi (2.3 km) from Shin Nihonkai Ferry.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy French cuisine at Casablanca, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as desks and free tea bags/instant coffee.
GGuest User2023.03.09
I almost always take care of Mr. Ocent when I go to Otaru. I usually book a twin room, but this time I used travel support, so I rushed to make it a deluxe twin. It was nice and awesome, but it's a little disappointing that a new hotel was built nearby and the view on the sea side was blocked. The staff at the front desk and lounge were also very polite. The cleaning staff passing each other through the corridor 々 and greetings are very pleasant (the same every time I stay) It is convenient to go anywhere for meals and sightseeing. You can go through the arcade to Otaru Station, so it's very helpful when the weather is bad. The food in the hotel is very delicious and it's a really recommended hotel.
Outstanding
164 reviews
4.6/5
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At HOTEL SONIA Otaru, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at HOTEL SONIA Otaru, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At HOTEL SONIA Otaru, affordable refreshments are available 24/7 through the convenient vending machines on-site.At HOTEL SONIA Otaru, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.
JJP but not morgan2024.05.03
Hotel is old but able to see the effort of refurbishment. However, there are dirt mark in the toilet and sink. Possibly older design of toilet with a big step from living area to toilet, will be hard for elderly to mobilise in the room.
In terms of public area, they are generally clean and neat. The top floor public bath is relatively small with the number of guests in hotel. If the window shade could be removed, it will be a great view from the bath to the river canal.
A stay at Hotel Torifito Otaru Canal places you in the heart of Otaru, steps from Sakaimachi Street and Nichigin-dōri. This hotel is 0.2 mi (0.3 km) from Otaru Canal and 16.6 mi (26.7 km) from Kiroro Resort.
Make use of convenient amenities such as complimentary wireless Internet access, a reception hall, and a vending machine.
At Hotel Torifito Otaru Canal, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
JJadee_Zh2024.09.07
Hotel location is good, walking distance to the Canal and Shopping street. Hotel room is a good size for family of 4, clean and new. The laundry room has two washing machines, unfortunately, the day we use, one washing machine out of service, and we need to queue to use another one.
With a stay at Hotel Nord Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and a 1-minute drive from Otaru Music Box Museum. This hotel is 1.3 mi (2.1 km) from Shin Nihonkai Ferry and 2.3 mi (3.8 km) from Otaru Tenguyama Ropeway.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access.
Enjoy a satisfying meal at sizzle serving guests of Hotel Nord Otaru. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
AAlexxMixx2024.02.18
Fantastic location overlooking the canals in Otaru.
Best thing about the hotel was having a separate bathroom and a separate toilet… Especially useful when travelling with families!
Gorgeous stained glass window and you can see the amazing sunset from the top floor as well 
Reception was large and the front desk folk were very friendly and helpful.
Overall would highly recommend this hotel 

A stay at Dormy Inn Premium Otaru Natural Hot Spring places you in the heart of Otaru, within a 10-minute walk of Nichigin-dōri and Sakaimachi Street. This spa hotel is 0.6 mi (0.9 km) from Otaru Canal and 16.4 mi (26.3 km) from Kiroro Resort.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access and a vending machine.
Enjoy a satisfying meal at kitanobannya serving guests of Dormy Inn Premium Otaru Natural Hot Spring. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 245 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
DDaryldyh2024.10.31
I walked into the hotel disappointed as the parking B1 floor was dimly lit, not very welcoming. The lobby is fine, and the room is also fine. What really surprised me was how homey this hotel feels. They give out freshly cooked ramen and ice cream every night next to the onsen, in addition to Yakult-like probiotic drink every morning.
The buffet breakfast is the best one I’ve had in this whole Hokkaido trip. Good selection of food, and they don’t serve anything they are not good at serving. They include grilled scallops, 2 types of soup, typical Hokkaido seafood bowl, etc.
The natural onsen is a bit small but sufficient.
Out of 4 hotels I’ve stayed in Hokkaido this trip, I miss this one the most although it is quite old. First impression is meh, but the stay experience was fantastic.
When you stay at Cozy Inn Otaru in Otaru, you'll be near ski lifts, within a 5-minute walk of Rinyu Morning Market and Otaru Canal. This hotel is 0.4 mi (0.6 km) from Otaru Museum and 2.8 mi (4.5 km) from Otaru Aquarium.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include microwave in a common area and a vending machine. Free self parking is available onsite.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
KKenji2024.04.07
It is mainly self-check-in and unmanned, but they will help you if you have trouble. I didn't know this, but there is a washing machine in the room, which is useful for long-term stays.
The Japanese traditional Ryokan with large garden.Renewed in 2016.
Dderekseah2023.08.05
Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
GGuest User2023.06.19
I stayed in Oceanfront Royal Suite Room 805. The circular floor on the top floor, the view of the coast and quay from the living room were wonderfully impressed like a painting. The building that rises on the coast seemed old, but the room was cleanly maintained and comfortable to stay. The view from the living room and bathroom was wonderful and seemed worth staying just to enjoy this view. The furnishings were antique and it was good to match the atmosphere of the resort. The big bathroom is not a hot spring, but it was always good to enter at any time with hot water. I opened the bathroom window and enjoyed the magnificent view of the Sea of Japan while listening to the sound of the waves of the Sea of Japan. It was good that there were enough towels. For dinner, I had a special suite course ”Presil” at the restaurant. There were many items and volumes, so I was able to enjoy it deliciously. The wine was also cheap and good. I was able to get it with a chopsticks, and the female staff were friendly and I had a fun dinner. I asked for white asparagus dishes for additional dishes, but it was very delicious and satisfying. Breakfast was also served at the restaurant with ”creative breakfast”. While enjoying the scenery, I enjoyed a relaxing breakfast at my seat. It was good to be able to get sparkling for free from the morning. As an aside, the unique hairstyle of the male staff was good. I was very satisfied this time. I would like to stay if I had another chance.
Excellent
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4.4/5
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4.5/5
Excellent
Jjaimem432we made a short trip to Otaru to visit some of its good izakayas, we took a room with 4 beds, it was a nice surprise the distribution of the spaces in the room. Our room had two almost separate areas, in the main area two beds and a couch, the second area was a small terrace with the other two beds, the access to the terrace was a staircase in the room. the terrace was a very pleasant space, even though it is not possible to stand in the terrace area because the ceiling is very low, the terrace gives an air of independence being in the same room, each bed has its space to recharge the cell phone and has an independent lamp. our room had an elegant glass balcony with a beautiful view. the shower area is very elegant with a fairly modern and clean design. the television system was fun too, our room had a projector with a very good video quality I really liked my stay at the hotel and I hope to stay there again soon
GGuest UserThe room was very spacious and clean. We chose a Japanese-style room, which was very distinctive. The newly opened homestay this year, the facilities are also very good, the location is excellent, 2 minutes walk from the Xiaoqi Music Box Museum and Xiaoqi's most famous commercial street. The homestay also has free parking, WiFi is also very smooth, in short, very satisfied, recommended!
TTeng CThe whole room is said to be a hundred years of renovation, so some places feel very old traces, fortunately the bathroom beds are also completely renovated, living is still quite comfortable. The first floor has a living room and a fully equipped kitchen filled with retro furnishings and appliances, but the toilet door on the outside is a glass-lined door so the light can be seen clearly when it is opened. There are service staff who can speak Chinese, English and Japanese with the parking lot, which is closer to Nanxiao Temple Station than Otaru, and there are many restaurants nearby.
GGuest UserSho Inn completely overturned me, a picky person like me, because it was incredibly tidy and clean!!! Each person will have his or her own room, a comfortable and spacious bed, and can enjoy the snowy scenery outside the window. The public areas are extremely simple and clean, and the bathrooms and showers are impeccably clean and convenient. The hotel is designed in a simple and tasteful style, with nothing superfluous or missing. Everyone’s needs are different, but I think it’s a good place to stop along the way. The boss is very kind and helpful. He is always ready to complete the other party's requests, including pick-up and drop-off and transportation requirements, and it is free of charge. What I am very grateful for is that I admired the tissue box next to the sink. After asking for the location, he immediately drove me to buy it, and then sent me to the station to buy a ticket and leave. Unforgettable thanks. What I miss even more is the human kindness...
GGuest UserI was disappointed because there were no Korean reviews, but I was satisfied with everything except the location. It was a bit difficult because I had to drag the carrier uphill. I don't think it would be suitable in winter when there's a lot of snow. There was a female staff member to help with self-check-in. I was worried about safety because it was a trailer hotel, but I felt reassured because there was a double lock. The gas water heater installed in the room made a noise when using hot water, so it was a bit noisy. There is a 7-Eleven about 150m away. The bedding was very clean. When I self-checked out in the morning, two employees were diligently cleaning.
GGuest UserThis is my first time using it. It's hard to do at home or in the neighborhood, but it was great to be able to do it on a balcony that is resistant to rain. It was still a little cold, but the grilled meat and seafood while warming up with a lot of charcoal around the stove was very delicious and it was a great excitement with a total of 7 people. The ladder stairs in the bedroom were a little scary, but I slept soundly until morning. All the staff were friendly and used it comfortably. Thank you very much. I think I want to go again. Thank you.
Yyochipochi I have stayed in Otaru town several times, but this time I stopped by Otaru Tenguyama Ropeway to get a panoramic view of Otaru City from a high place, and then moved sideways and arrived at the hotel. I parked my car in the parking space near the entrance. When you enter the entrance, there is an automatic thermometer, spray the disinfectant in your hand, and take a break in front of the front desk to wait in line. I entered the twin room in room 2809 on the 8th floor. The indoor facilities were as complete as the general hotel. From the window, I could see the road next to the hotel and the nearby mountains. A friend who lives in Sapporo booked dinner at the restaurant on the first floor in front of the hotel front desk, so I had a dinner with my friends. It wasn't crowded, so I was able to enjoy the course meal slowly while talking. There was an indoor pool and fitness in the building, but it was not available because it was only one night. Many school excursion students stayed there, so there were quite a few young people at the souvenir shop. Breakfast was buffet style at the restaurant on the 2 floor. I was full because I had a lot of food. I went to the public bath first thing in the morning, but there were few people and I put it in comfortably. After checking out and leaving the hotel, I climbed up and saw the loop road, the Asatogawa Dam and the autumn leaves, and then went home. It was a wasteful resort type hotel for one night.
LLaura GinaWe rested well! The owner is very nice and tried to speak english to give some instructions. You can hear the train in the morning, but at night it doesn't pass often so it doesn't bother.
YYukio ABook a dormitory on my Navi Travel. 1night 2100 yen. Pay at T point. Location is the intersection of Sun Mall shopping street and Bank of Japan Street. Lawson is in the building. 3 There is a reception on the floor and you can get up by elevator. It has just opened in 2018 years 10 months and the facilities are new. 3 The shared space on the floor is large. The explanation of the inn at the reception was polite. Especially, I forgot the password number of the key of the door of the room, and I was strongly told that I would not put it in the room because there was no staff after 0 in the morning (when I lost the paper written). Towels and toothbrushes are paid. Kitchen and refrigerator can be used.
JJENOTEJinyuan is a self-check-in B&B, so remember to contact the host first to get the door code. You can also contact the host again when you arrive. You need to wait for a while.
The B&B is very clean and warmly decorated, and the public facilities are well prepared. Slippers, kettles, microwaves, bath towels, bath supplies, hangers, hairdryers, desks, disposable toothbrushes, etc. are provided, as well as bubble bath. The teapot and tea bags can be used to make tea, which is very good.
This time I stayed on the second floor and was upgraded from a single room to a larger double room🥳. The heating can be turned on in the room, which is very comfortable. What is more inconvenient is that you need to carry your luggage and walk up the stairs to the second floor, which is a bit difficult. It would also be better if the pillows could be harder ~ The price is cheap and comfortable 👍
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