Hotels near Yah-Lateef Shopping Complex, Ota

Most regrettable, useless hall to use with unprofessional Staff to compliment it all. Today marks exactly 1month I used their lacasera hall for my wedding, Ben Auto Event Centre made me exceed my budget for a hall, what I bargained with the owner was 150k but was later asked to pay extra 30k, 10k for government fee, 10k refundable damage fee (what the hell?)10k for external cleaners (who does this when you also run a hotel and have staff, even if you don't run hotel are these fee not supposed to be factored with the price of hall?) Very unprofessional. I paid the 150k because this was what I bargained with the owner from the unset only to be told about the extra fee when I came to see the hall and make payments and I told the unprofessional manager by the name Goodness that I would pay the 30k on the d day. On the day of my wedding this manager kept calling me when Church service was on going and after the church service my life band called to tell me my hall was locked and access not granted to guests and they were even told that no wedding like Adadudu2021 was on going in their premises because of 30k. My husband called her back and asked she allow the guests in and wait for him to get to the hall to make payment because he has been trying to make transfer to no avail. On this faithfulSaturdayZenith transfer wasn'tgoing through. My hall was finally opened by 4pm but they refused to switch on the Ac. I came into the premises to see my guests down stairs recieving fresh air as the hall was very hot. The Ac was later switched on by 5pm. We made payment and kicked off so late but by this time half of my guests had gone home and called me from home to narrate their ordeal on how the hall was shut down and how they had been told no wedding of such was taking place there. I felt so pained. This same shameless manager of theirs came with some staff to beg for food, drink and cake. And after the wedding in my very present, same Goodness the manager came with some staff to clean the hall they charged 10k for external cleaners. What hurt me more was when I related the same issue of what played out to the hall owner via WhatsApp message also demanding for my 10k refundable damage fee as nothing was damaged in the hall, he never replied back nor apologised for what played out, he rather transferred my 10k back immediately. I can never ever recommend this hall nor the hotel to anyone . I am an hotelier and this is an unprofessional way to handle situations like this. Ben Auto made a show of my wedding day because of 20k after paying 150k for hall. Very wicked souls. Disgusting place to use for a wedding

The hotel is beautiful, quiet, and tranquil, with the added convenience of being very close to the airport, making it easy to avoid traffic and catch your flight. The staff, particularly Mr. PrinceWill and many of the front desk and dining staff, were polite and deserving of a 5-star rating. They deserve a huge raise. However, I can only give 4 stars due to an unpleasant encounter with a rude staff member when our AC wasn’t working. He initially blamed us for the issue but later brought a portable AC and apologized. Unfortunately, by that time, we were already tired and preparing to sleep in the heat since we had an early flight. The night managers could benefit from some customer service training. The food was generally good, though my sister did get sick from something she ate. Thankfully, she recovered, and the dining staff did apologize. The rooms are great, and on our return, we were fortunate that the AC was functioning better, though they still brought us a room AC to help with the heat. Overall, my experience was positive, but I'm not sure I would stay here again. I might explore other options Lagos has to offer.

The Room service team appeared disorganized slow and did not pay attention to details for orders on two counts, its best to go down to the restaurant , lacking a corkscrew for wine service. Despite this, impeccable cleanliness stood out, ensuring a delightful stay. Will return for sure!”

Awesome place

The whole team was amazing. We met the manager, Margret and she was a lovely person as well. She attended to us and came to check on us during breakfast. We stayed for two nights before and we went back because of the way we were attended to. We will be going there anytime we visit Nigeria. Thanks JJ

The following are real pictures and videos I took when I checked into the hotel that day. I stayed in Room 10 on the first floor that day. Hotel location: The transportation in Lagos is quite convenient. Hotel facilities: Take a look at the pictures for yourself, they were taken on the day of check-in. Looking at the pictures of bedding and linens, the bed is quite comfortable. Hotel decoration: see pictures for yourself. Bathroom: There is no dry and wet separation. Breakfast: Look at the pictures for yourself. Hotel service staff: Personally I think they are very service-minded and quite careless during the stay.

Had an amazing stay. Everything worked great. Mini pool and mini gym to complement it. Breakfast was tasty with a decent variety. Although I had a nasty experience where I ordered for dinner, a spaghetti bolognese meal, where the meat was rotten :-( any cook can tell if food has gone bad but for it to have been served to me, made me question the food in store and played it safe by eating elsewhere after that experience. Aside that Wifi worked well. The frequent power cuts were not felt as a generator kicked in a few seconds after the mains went off. Overall I Enjoyed my stay but very disturbed by the food experience. May be a one-off but just be mindful