MIMARU Osaka Namba North

MIMARU Osaka Namba North Reviews

MIMARU Osaka Namba North

1 Chome-2-10 Minamihorie, Nishi Ward, Osaka City, Osaka Prefecture, 550-0015, JapanView Hotel Details
MIMARU Osaka Namba North
MIMARU Osaka Namba NorthMIMARU Osaka Namba NorthMIMARU Osaka Namba North
Select your travel dates to check room availability
We Price Match
1 night

MIMARU Osaka Namba North Guest Reviews

4.4/5
Very Good
121 Reviews
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(121)
Positive reviews(27)
Reviews with photos/video(10)
Awesome stay(15)
Awesome rooms(13)
Perfect for kids(9)
Great location(8)
Friendly owner(6)
Has rooms for families(3)
Negative reviews(2)
Dreamer
Family Apartment
Checked in Mar 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The place and rooms are clean and neat. The staff are so helpful and can speak English fluently. The location is near most of the shopping places and close to the metro station. I enjoyed my stay so much.
Response from Property: Dear guest,Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. Your kind comment concerning our staff is also very much appreciated. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Warm regards,MIMARU OSAKA NAMBA NORTH
Sponge cake
Family Theater Apartment
Checked in Jan 2024
Family
10 Reviews
2.5/5
Posted on Feb 23, 2024
"I recently stayed at this hotel for 4 nights. The location is convenient and the staff are friendly and helpful. However, I was disappointed that the room was not made up daily, with only the towels being changed daily. The bed was not made daily and the bedsheets were only changed once every 3 days. Additionally, the basin was not cleaned during housekeeping, even after 3 days. Overall, while the location and staff were great, the lack of daily room maintenance was a downside to an otherwise pleasant stay."
Response from Property: Dear guest,Thank you for taking the time to leave feedback.We are sorry to hear you were not fully satisfied with your stay at our hotel.Your feedback is taken very seriously, and our team will take it in account and work to improve our facilities and services so that we can offer a better experience for our customers. We hope that despite the issues, you had a great time in Osaka. Once again, thank you for your feedback, and we hope that we may be able to welcome you back sometime to a new and improved MIMARU.Warm regards,MIMARU OSAKA NAMBA NORTH
Fahezah
Pokemon ROOM
Checked in Jan 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2024
We love Pokémon.. Staff very kind and one staff can speak Indonesian
Response from Property: Dear guest,Thank you so much for your kind feedback! Our team is overjoyed to hear that you had a great experience during your stay with us. Our staff is very grateful for your kind words about our service. We hope you had an amazing time exploring Osaka and surroundings, and we are looking forward to welcoming you again someday.Best regards,MIMARU OSAKA NAMBA NORTH
LynetteT
Loft Bed Apartment
Checked in Feb 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Great location helpful staff . We enjoyed the stay !
Response from Property: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMAB NORTH
Guest User
Pokemon ROOM
Checked in Jul 2023
Family
3 Reviews
4.5/5
Great
Posted on Sep 7, 2023
The room type is perfect for family trip including little kids and elderly.
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are happy that you are satisfied with our room type. We are looking forward to seeing you again. MIMARU Osaka Namba North Front Desk
Julynn
Family Apartment
Checked in Nov 2022
Family
4 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2022
Fantastic hotel for our family of 4. The kids loved the bunk beds and there was a small kitchenette if we wanted to do some simple cooking
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are grateful that you all enjoyed our room. We are looking forward to seeing you again at MIMARU Osaka Namba North.
Maggiespp123
Pokemon ROOM
Checked in Jun 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
I booked a Pokémon room, and my kids loved it. The room has a large refrigerator, microwave, tableware, and a large dining table, which is very suitable for families. The hotel is close to Shinsaibashi, so it is very convenient to buy food and drinks👍🏼The hotel staff are friendly and polite, and the overall experience is very good👍🏼
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time, and for taking the time to leave your valuable comments despite your busy schedule. We are glad to hear that you liked the facilities of our room, the surrounding environment and the service quality of our staff. We're also happy to know that your little ones loved our Pokémon Room! We hope that if you have another chance to visit Osaka next time, we sincerely hope that you will choose our MIMARU hotel again. Have a nice day. Sincerely, from all the front desk staff at MIMARU Osaka Namba NORTH
Hyyhyy
Family Apartment
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
-Staff are very friendly and helpful: Unfortunately, because the child was sick, it was difficult to find a doctor on Sunday. The staff at the front desk were very patient and helped us call various hospitals to check for vacancies. Because there was no Chinese translator in the hospital on Sunday, the staff also accompanied us. We went to the hospital for treatment and we are very grateful to the staff, especially Hao and Ayane for their help! ! -Good location: next to Orange Street and American Village, it takes 7-10 minutes to walk straight to Shinsaibashi. There are convenience stores and drugstores nearby downstairs. -Suitable for families: There is a large table and kitchen, and there is a laundry room downstairs, which is very practical for families with small children. Children also especially like the playground equipment in the lobby! There are also elevated platforms you can borrow. -Please note that you need to bring your own disposable supplies~ -What I hope can be improved: Since it is two single beds combined, it would be nice if a large mattress could be placed in the middle. Next time I go to Japan for a family trip, I will choose Mimaru!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time and for leaving your review. It is our honor to be able to help you and make your next journey go smoothly. I also hope your child can recover soon. We are very happy that you are satisfied with your stay. As you said, our hotel is only a 10-minute walk from major tourist attractions in Osaka, such as Shinsaibashi Shopping Street and American Village, which is very convenient. MIMARU is an apartment-style hotel. The rooms are larger than those in ordinary hotels, making it very suitable for families and groups. I'm also glad that your children can have fun in the hotel. We are committed to providing a comfortable accommodation environment for our guests. Thank you very much for your suggestions. We will refer to them and try to improve them. We also look forward to having the opportunity to serve you again when you come to Japan in the future. I wish you all the best. MIMARU Osaka Namba NORTH front desk staff together
Guest User
Family Apartment
Checked in Oct 2024
Family
1 Reviews
3.7/5
Posted on Nov 30, 2024
Except for the thick layer of dust on the air conditioner~! I slept really well, the staff were kind, and they cleaned well, so I had a great trip ㅎㅎ
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave feedback! We are glad to hear you had a comfortable time during your stay with us. Our team is happy to know that you were content with the services and cleaning provided. We are sorry to hear about the accumulated dust in our air conditioning unit. We do regular inspections and cleaning, but it is possible that your room had been overlooked. We apologize, and we thank you for pointing this issue out to us. Our team will work on this to improve the cleanliness of our rooms. We hope that your time in Osaka was memorable, and we hope to welcome you again some day.MIMARU OSAKA NAMBA NORTHFront Desk Team
Guest User
Family Apartment
Checked in Jul 2024
Family
16 Reviews
4.2/5
Very Good
Posted on Aug 5, 2024
Two adults and two children can sleep, the cleanliness is OK, you can play games on the first floor, 10 minutes walk from Shinsaibashi
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time, and for taking the time to leave your valuable comments despite your busy schedule. We are very grateful that you are satisfied with the room space and environmental hygiene of our hotel, the facilities of the lobby and the distance to Shinsaibashi. We hope that you will have a pleasant trip. If you have any plans to come back to Osaka or any other area in Kansai, Japan, we sincerely hope that you will stay at our MIMARU hotel again! Have a nice day. Sincerely, MIMARU Osaka Namba NORTH front desk staff
bearpanda
Family Apartment
Checked in Jun 2024
Family
5 Reviews
4.0/5
Very Good
Posted on Aug 2, 2024
The facilities are good, you can cook, the room is relatively large, suitable for families. There are few services, just collecting garbage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time and for leaving your review. We are very happy that you are satisfied with the hotel facilities and room space. As the cleaning service will vary according to the length of your stay, we are deeply sorry for the inconvenience caused if it did not meet your expectations. The current cleaning services include garbage collection, towel replacement, toilet cleaning, and floor sweeping on odd days. Bathroom cleaning and bed sheet replacement services will be added on even days. for your information. We are committed to providing our guests with a good accommodation experience. If you have any other suggestions, you are welcome to contact us again. We look forward to having the opportunity to serve you again when you come to Osaka in the future. I wish you all the best. MIMARU Osaka Namba NORTH front desk staff together
리얼죠이어
Corner Family Apartment
Checked in May 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Aug 7, 2024
There is a subway and bus stop nearby, so it is easy to get around, and Dotonbori and Shinsaibashi are nearby, so it is convenient for sightseeing. The staff are friendly.
Original TextTranslated by Google
Response from Property: Dear customer, Thank you very much for using Mimaru Osaka Namba North for your trip to Osaka. Also, thank you for your positive comments about our transportation facilities, accessibility to tourist attractions, and the kindness of our staff. We will continue to improve our services to provide more comfortable stays for families with reference to your review. We have many branches in Kyoto and Tokyo as well as Osaka, so we look forward to seeing you again at Mimaru Hotel on your next trip to Japan. Thank you again for taking the time to give us your feedback. Have a great day today! Mimaru Osaka Namba North Front Desk Team
JAEYOUNG
Corner Family Apartment
Checked in Jan 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
It's the best for families, it's very spacious and great for a family of four. There is a table in the middle and a kitchen, so it's great for long-term stays. Good good
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMBA NORTH
Guest User
Corner Family Apartment
Checked in Jan 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
The location is relatively convenient. It's convenient to take the subway, go shopping, and go anywhere. The room is quite big. If you arrive early, it's very convenient to store your luggage at the front desk. The service attitude at the front desk is also very kind.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba North this time and for taking the time to leave your valuable comments despite your busy schedule. We are very glad that you are satisfied with the location, surrounding environment, room size and service quality of the front desk staff of our hotel. I also hope that you will have a happy and enjoyable vacation during your trip to Osaka. If you have the opportunity to come to Osaka again next time, we sincerely hope that you can stay at our MIMARU again! Have a great day! MIMARU Osaka Namba North front desk staff
Guest User
Loft Bed Apartment
Checked in Nov 2023
Family
4 Reviews
1.7/5
Posted on Dec 30, 2023
ok, not bad
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for taking so long to reply to your expensive comment. Thank you for staying at MIMARU Osaka Namba NORTH in 2023 and sharing your stay experience. We deeply regret that your stay was not completely satisfactory. If you have any comments, you are welcome to contact us again. We also look forward to having the opportunity to serve you again next time you come to Osaka! I wish you all the best. MIMARU Osaka Namba NORTH front desk staff together