Hotel Dans le Coeur Osaka Umeda

Hotel Dans le Coeur Osaka Umeda Reviews

Hotel Dans le Coeur Osaka Umeda

2 Chome-15-23 Sonezaki, Osaka, JapanView Hotel Details
Hotel Dans le Coeur Osaka Umeda
Hotel Dans le Coeur Osaka UmedaHotel Dans le Coeur Osaka UmedaHotel Dans le Coeur Osaka Umeda
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Hotel Dans le Coeur Osaka Umeda Guest Reviews

4.5/5
Great
176 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(176)
Positive reviews(171)
Reviews with photos/video(53)
Clean and tidy(41)
Great service(38)
Easy to get around(18)
Great location(17)
Convenient for shopping(15)
Comfortable bed(11)
Great value for money(11)
Many dining options(8)
Negative reviews(5)
Wee Kwang, Stephen
Standard Twin Room
Checked in Feb 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Feb 16, 2024
Excellent, frint desk personnel is helpful, bath items was great and suitable for weather conditions, will visit and book again
Response from Property: Thank you very much for your stay.We are very pleased to hear your warm words to our staff.We look forward to having you stay with us again next time.
Guest User
Standard Twin Room
Checked in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
Location is bit away from Osaka Station/ Umeda station. Surrounded by eaters and happening such as convenient shops. Room is clean and tidy, housekeeping was well done everyday. Just the room size is a bit small even though for two bedding. Easy to access restaurants from basement.
Response from Property: Thank you very much for staying with us. We are very happy to hear that you liked our hotel. We hope you will visit our hotel again next time.
JuanJuan09
Standard Twin Room
Checked in Oct 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
Hotel lobby staff is attentive and friendly. Location is great. Beside the hotel is underground link to Whity.. Room is small, but clean. 10min walk to Osaka Station and Limousine Bus Station, suitable for those who need to take early morning flight. Nearby has variety food selection such as belle-ville pancake.
Response from Property: Thank you very much for staying with us.We are very happy to hear that you liked our hotel.We hope you will visit our hotel again next time.
sterno cleidomastoid
Standard Single Room
Checked in Apr 2024
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on Apr 8, 2024
this is a valuable business hotel in Umeda, Osaka. its location was good because airport limousine bus terminal is near this hotel. bus terminal is at new hankyu hotel, it takes 5-10 mins from bus terminal to this hotel by walk.
Response from Property: Thank you very much for staying with us.We hope you had no inconvenience during your stay.We look forward to welcoming you again.
Choi Fong
Standard Twin Room
Checked in Sep 2023
Friends
5 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
The 1st time experience at this hotel, the location is near JR Station and easy to navigate, the hotel facilities are great, especially the front-end counters services, which are excellent. The breakfast was very nice. I appreciated all the restaurant stuff and especially the little gentlewoman stuff sent the glass of milk to me while I forgot it with me. Highly Recommended. Thanks!
Response from Property: Thank you very much for your stay.We are very happy to hear your perfect score.We hope you will use our hotel again next time.We look forward to welcoming you again.
Anonymous User
Superior Twin Room-Non-Smoking
Checked in Feb 2024
Family
2 Reviews
3.0/5
Posted on Feb 18, 2024
I have sent my request if two rooms could be next together on the same floor. However hotel doesn’t come back finally our rooms are located on different floor. So I have to bring the kids and stuff go up and down. If I could know this within the cancellation period definitely I will book another hotel. The staff who helps to proceed check in was rude which is not the traditional style of Japan.
Response from Property: Thank you very much for your stay.However, we sincerely apologize that your stay at our hotel was not to your satisfaction.Although we check in on a daily basis regarding your request, it seems that we did not reply to your request, and we apologize very much for that.We will make every effort to prevent this from happening again in the future.
anna_AU
Triple Room
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 22, 2024
We had a great stay and staff were very nice and helpful with arranging our luggage delivery to Tokyo. Google map's walking direction to the hotel is actually via Umeda's underground shopping mall (not the street) which is easily accessible from all the nearby train stations. Follow signs to Whity Umeda or Nomoka. When you get to the Center Mall, walk to the East Mall and walk to Exit 7-75 on the right. From here, there's a couple of steps to reach the hotel's basement entrance where you can take the lift to the lobby or your room. I like it that you need to scan your room card to get to the guest floors. The rooms were clean and spacious and the hotel was close to everything.
Response from Property: Thank you very much for staying with us. We are very happy to hear that you liked our hotel. We hope you will visit our hotel again next time.
R_z2
Standard Twin Room
Checked in Jan 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
amazing and perfect, room amenities and bathroom are good... the bed also very comfortable
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time.
Guest User
Standard Twin Room
Checked in Jan 2024
Solo travelers
4 Reviews
2.7/5
Posted on Feb 7, 2024
Not bad, but could be better. Difficult communication in english with staff
Response from Property: Thank you very much for your stay.We are sorry that your stay with us was not to your satisfaction.We hope that you will not learn from this and will use our hotel again next time.
Guest User
Fourth Room
Checked in Dec 2023
Family
21 Reviews
4.2/5
Very Good
Posted on Dec 27, 2023
Excellent location. Limited amenities. There are a lot of shops underground.
Response from Property: Thank you very much for staying with us. We are very happy to hear that you liked our hotel. We hope you will visit our hotel again next time.
Guest User
Superior Twin Room-Non-Smoking
Checked in Jan 2024
Solo travelers
4 Reviews
3.2/5
Posted on Feb 7, 2024
Good location, difficult communicating in english with staff.
Response from Property: Thank you very much for your stay.We are sorry that your stay with us was not to your satisfaction.We hope that you will not learn from this and will use our hotel again next time.
Francisco Neri
Standard Double Room
Checked in Jul 2023
Business travelers
21 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2023
Excellent hotel, downstairs is the metro station really convenient for traveling around the city The rooms are big enough with all the service needed for a short stay
Response from Property: Thank you very much for your stay.We hope you will stay with us again next time.
PDaisy
Fourth Room
Checked in Oct 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2023
Perfect location close to shops, train & conbinis. We enjoyed our stay.
Response from Property: Thank you very much for your stay.Thank you very much for your perfect rating.We hope you will visit us again next time you come to Japan.
Roy
Triple Room
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2023
Hotel staff very helpful and room cleanliness.
Response from Property: Thank you very much for staying with us. We are very happy to hear that you liked our hotel. We hope you will visit our hotel again next time.
Guest User
Standard Double Room
Checked in Oct 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 26, 2022
Hotel is near every thing you need and it is connected to the undeground shopping belt. The room ia comfy and neatly done. If you come Osaka remember to chose this hotel.
Response from Property: Thank you for staying and leaving good comments. We are glad to hear that you satisfied with our hotel's location and facilities. If you have any troubles during your staying, whenever let us know. We continue to refine our service, and we hope you will visit us again. -Hotel dans le coeur Osaka Umeda- Receptionist : Honoka, Y