6-24 Souemoncho, Chuo Ward, Osaka City, Osaka Prefecture, 542-0084, JapanView Hotel Details
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Welina Hotel Premier Shinsaibashi Guest Reviews
4.2/5
Very Good
248 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(248)
Positive reviews(233)
Reviews with photos/video(49)
Awesome rooms(37)
Awesome stay(33)
Great service(31)
Convenient for shopping(28)
Easy to get around(17)
Located downtown(16)
Great value for money(14)
Beds were average(4)
Negative reviews(15)
Елена Ващилко
Japanese Style Room
Checked in Nov 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
We liked the location - easy to walk and explore the city. Breakfast is good, fullfiling, good variety of cold and hot dishes.
We stayed at japanese styled room. Best way to enjoy the stay for families with little kids.
6/8
Response from Property: Thank you very much for staying at Welina Hotel Premier Shinsaibashi.All of our staff are glad to hear that you had a comfortable stay.We look forward to welcoming you back to Welina Hotel Premier Shinsaibashi when you come to Osaka.Welina Hotel Premier Shinsaibashi Front TAKADA
Ruly
Twin Room
Checked in Nov 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
Best location within 10 minutes walking to shinsaibashi and Namba station. Luckily we can chek in earlier one hour thanks for the lady staff i forget her name. Pleasant service and fast check in. Room clean and more spaceious than similar hotel nearby. After check out we can keep our Luggage at this hotel for several hours. Overall i am very satisfy with this hotel and Will stay here again if ever come to Osaka again.
Response from Property: Thank you very much for your stay. We would like to thank you for taking the time to leave a review. One of the things we pride ourselves on is our accessibility. All of our staff are happy that you had a comfortable stay. Your positive reviews are the motivation for all of our staff to strive for more. We hope you will come back to Osaka and stay at Welina Hotel Premier Shinsaibashi. Welina Hotel Premier Shinsaibashi Nyan
Mtkk
Japanese Style Room
Checked in Oct 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
Hotel at the top floor for 5 or more than 5 guests. Room is clean and comfortable. Very near to Shinsaibashi bridge and night market . Ideal for those who love shopping
Response from Property: Thank you taking the time to leave a review! We’re glad to hear that you found our hotel affordable, clean, and enjoyable.We strive to provide our guest with a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back soon.Welina Hotel Premier ShinsaibashiBIJAY
Nam Pang
Twin Room
Checked in Mar 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Apr 2, 2024
Location is good, easy access to main shopping street and shopping can be crazy by staying here, haha!
Response from Property: Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you found our hotel’s location to be convenient and enjoyable. We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.Warms Regards,MUKESHWelina Hotel Premier Shinsaibashi
I like travel
Twin Room
Checked in Feb 2024
Solo travelers
41 Reviews
3.7/5
Posted on Mar 28, 2024
Very convenient hotel which is next to Donki,also in 心齋橋.so u can have many things to eat n go shopping easily.the room is comfortable n big but no room cleaning.but it’s ok .
Response from Property: Thank you for sharing your feedback about your recent stay with us. We’re thrilled to hear that you found our hotel’s location to be convenient and enjoyable. We appreciate your kind words and hope that you had a wonderful time exploring the area. We look forward to welcoming you back to our hotel in the near future.Warms Regards,MUKESHWelina Hotel Premier Shinsaibashi
aaronyong
Twin Room
Checked in Aug 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Aug 21, 2024
This hotel is surrounded with night bar/clubs, not suggested to take with kids.
The good thing is that it is near downtown, a lot options for shopping, Bookoff, beautiful views.
Response from Property: Thank you for staying with us. We also appreciate your review. Our hotel is within walking distance of Dotonbori, Namba, and Kuromon Market, which is appreciated by many guests. Please understand that there are many restaurants around the hotel and it can get quite lively at night. We look forward to welcoming you again.
Guest User
Japanese Style Room
Checked in Aug 2024
Family
6 Reviews
4.2/5
Very Good
Posted on Aug 10, 2024
Not really tidy in room and hotel lobby but the location is super great. Just a bit noisy at night. Spacious Japanese style room for a big family.
Response from Property: Thank you for staying with us. We would also like to thank you for your review. We would like to take this opportunity to deeply apologize for the inconvenience caused by the room not being properly cleaned. We will work to prevent such an incident from recurring in the future. Also, please understand that there are many restaurants around the hotel, and it will inevitably be lively every day and night. We look forward to seeing you again.
Man Ho
Twin Room
Checked in Jul 2024
Solo travelers
6 Reviews
4.5/5
Great
Posted on Jul 30, 2024
Extremely convenient location. Hundreds of bars, restaurants are within walking distance. Good and reasonable price. My second visit and will continue.
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi. Thank you for posting your review. There are many restaurants around the hotel and you can move between them on foot. The most popular one is takoyaki. We hope to see you again the next time you stay in Osaka city.
Guest User
Twin Room
Checked in Jun 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Jun 14, 2024
The room was small but comfortable. We put out our trash and used towels in the hallway and they were picked up/exchanged quickly each day. Service was prompt but not always the friendliest. We did not try the hotel breakfast but we could smell the curry each morning. We used the washer and dryers twice, which was very convenient. However the dryer took three 30-minute cycles to dry, and not all items were completely dry. The rooms had “coolers” instead of actual refrigerators. If you choose to stay in Osaka, this hotel is a quieter choice as it is close to to Glico sign but not so close that there is a lot of touris passing by.
Response from Property: Thank you very much for staying at welina Shinsaibashi Hotel and sharing your feedback about your recent stay with us. We are very happy to hear that you are satisfied with our hotel room. Seeing your recognition of our hotel is a great encouragement to all our staff. All of our staff sincerely welcome you to stay at our hotel again. welina Shinsaibashi Hotel Li
Guest User
Twin Room
Checked in Apr 2024
Family
1 Reviews
2.2/5
Posted on Apr 28, 2024
We stayed for 8 nights, no cleaning of room, I asked them to clean the room and they charged me for Y2k for 2 rooms.
The sink in the shower area is clogged and smelly, there are even black tingy coming out of the sink, so gross😑
But the location is perfect 👌
Sorry, but we will not come back to Welina hotel 👎
Response from Property: Thank you for your feedback.We're glad you found our location convenient.We apologize for not being able to provide you with more convenience and service.We will take everyone's opinions seriously and make improvements.We hope to have another chance to serve you better in the future.Best regards,MUKESHWelina Hotel Premier SHINSAIBASHI
Guest User
Twin Room
Checked in Dec 2024
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Dec 21, 2024
That’s a really good place to stay
Pete T
Twin Room
Checked in Mar 2024
Solo travelers
3 Reviews
3.7/5
Posted on Mar 14, 2024
Very conveniently located near Namba station within 2 minutes walk to Dotonbori but there were men and ladies hanging outside inviting you to bars and a lot of rubbish by the bicycle parking area just outside for the duration of my 5 nights stay. Not what I expected as Kyoto, Nara and other parts of Osaka were very clean.
The room was very small and superficially clean but when you look around, there are thick layers of dust on many ledges and corners, it could do with a deep clean.
The staff were good and even though their English were very limited.
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi.Thank you again for posting your review.We would like to apologize for any inconvenience caused regarding the cleaning of your room.I would like to take this opportunity to apologize.In the future, we will be more thorough in checking with our cleaning staff in advance.We are also trying to improve the English proficiency of our staff little by little.Thank you for taking the time out of your busy schedule to post.Welina Hotel Premier Shinsaibashi Front staff Nyan
Edhie Ng
Twin Room
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
The location is perfect..
100 meter to don quijote in dotonbori
200-300 meter to dotonbori bridge center and 500 meter to Namba Station
Big room for couple or solo traveller..
Very friendly staff
Recommended
Response from Property: Thank you for staying at Welina Hotel Premier Shinsaibashi. Thank you again for posting your review. We are happy to receive your high evaluation of our hotel. We will continue to aim to be a hotel that is loved by everyone. We look forward to your next stay.Welina Hotel Premier Shinsaibashi Nyan
Hufait
Twin Room
Checked in Dec 2023
Business travelers
119 Reviews
1.0/5
Posted on Dec 15, 2023
The male Frontdesk ask to charge me 1000yen after saying I was late for checkout. He was saying he call me to notify the checkout but he didn’t. He lie about this so he can extra charge me. Upon checkout I ring the bell at front desk so many times the guy saw me but was on the phone for 15minutes which delays my checkout time as well
Response from Property: Thank you very much for staying with us this time.Our check-out time is 10am.Therefore, we ask customers who arrive after 10:00 to pay an extension fee.I apologize for not being able to explain.Thank you for your valuable feedback.
Oshima
Twin Room
Checked in Dec 2023
Solo travelers
3 Reviews
3.5/5
Posted on Dec 11, 2023
Convenient for shopping and easy walk to Namba and Shinsaibashi areas. However, there are a number of nightclubs and bars with young drunk people around, so I wouldn’t recommend it to anyone with children.
Response from Property: Thank you for staying with us this time. I look forward to working with you.