Guest User
August 23, 2023
This hotel sits above Locarno, which is easily reached by the funicular about 100 m away. They were very nice and let us see 2 or 3 rooms to select the one we liked best. 111 was our choice, it was above the garden and private. The swimming pool at this hotel is very good, heated to just the right degrees, 28 it has full sun all day and lots of soft lounge chairs, many in secluded areas. There is a pool restaurant and it was a nice salad and sandwich we ate there. Our bathroom was very unusual with a fabulous shower with incredible water jets and pressure, but the toilet had a fan that went on every time you sat down, that was annoying. We also ate 3 times in this one other restaurant which is also the breakfast room. We were not happy with most of the meals here, except the 1st one which was the mixed fish grill. That was a generous and nice dish of 4 fish varieties. We both lost weight eating nightly meals at the hotel but as it was a heatwave it was too much trouble to go down to the town and get back so we just stayed in the hotel. We lost weight as the portions of the main course portions were SO small as to be utterly stupid..and miserable. One night we waited 1.30 hours for our mains and were so hungry can you imagine how we felt when we received a tiny bowl of spaghetti and only 4 tagatellie as they wouldn't make it a main dish for me...... Apart from the unacceptable delay we found the restaurant so uncomfortable as it had NO AIR-CONDITIONING AT ALL ANYWHERE EXCEPT IN YOUR ROOM. even there it was pathetic, number 2 was high not number 3 and no one told us, I was so confused and found out on the 3rd day after calling reception as I thought the housekeeping kept turning it down but in fact they were turning it UP, from 3 to 2! The bed was a 3 star hotel mattress and the sheets were not up to a 5 star standard. I'd never return as, it was so hot in our room and all public areas. Maybe for winter or autumn. I cannot say or agree that this is a 5 star property, believe me it isn't. Small portions of food will Not get you a Michelin Star. Glamorous views are not enough for a 4 day's stay.