Hotels near Guernsey Park, Orlando

I spent two nights at the DoubleTree in Downtown Orlando as a result of being mandatorily evacuated due to Hurricane Ian. Most of the other people staying in the hotel were in a similar situation. I felt that the hotel did a good job of dealing with the huge surge of stressed out people. The DoubleTree wasn't our first choice, but when we decided to evacuate to Orlando, many other gulf coast Floridians were making similar choices, and we got turfed to this DoubleTree with a different Hilton property. The location is pretty good. It's close to downtown, close to the Lake Ivanhoe area, and close to I4. There were a bunch of restaurants within walking distance. The parking isn't exactly connected to the hotel, which wouldn't be a problem in non-hurricane situations. There was no valet when we arrived. There were staff available to help with bags, etc., although the person was helping the car in front of me, so I unloaded everything myself (which was fine). My parents were able to check in early for both rooms, and from what I observed in the lobby, they had enough staff that no one was waiting for too long for check in. They were definitely well stocked with bottled water and cookies for everyone checking in. We had two connecting rooms so that my parents could help with the kids and we could pool resources. The rooms have refrigerators which are pretty spacious. The rooms were a bit dated, but the beds were reasonably comfortable (although the pillows could have been more supportive), there was a practical set up of seating, and everything looked clean. Because the hotel was booked to full and because the Hurricane was going to go through Orlando as a tropical storm, there was no standard housekeeping available, but you could request new sheets/towels/amenities to be delivered to your room. I spoke with a bartender, and the Hilton had several employees who stayed in the hotel for the duration of the storm warning and storm to make sure that things were running for guests. I very much appreciated that they kept the kitchen (albeit with a very limited menu) and bar (full bar still available) running and that maintenance was available the whole time. While I didn't love the limited menu at the restaurant, at least we had the option of hot food! The hotel is on the same power grid at the local hospital, so we never lost power. The cable flickered a bit once the winds became strong. The window in my parents' room did spring a leak during the storm, but thankfully the amount of water that came in was manageable with a couple towels. The downstairs cafe and lobby became very waterlogged during the storm. But from a safety perspective, we all came through the storm. And when we elected to check out after two nights instead of the three we booked, the hotel graciously didn't charge us for the final night.

Amazing! Clean rooms, huge bath and bed. We love it! Good location. Small recepicion. Parking in front of the room but open and next to the avenue. We just stay one night but we would love to stay more. Muito bom! Quartos limpos, banheiro e cama enorme, com sofá ao lado. Recepção é pequena, a vaga de carro em frente ao quarto mas aberta e bem perto da avenida. Queria ter ficado mais noites.

They have good service, American breakfast, is a clean place

Friends night out, drinks, and hotel to enjoy. Nice king size bed....No drama.... Clean.....very close to I 4 for my trip back home. I know they have breakfast, but we went to IHop nearby.... Ohhh Couch was very comfortable...lol

I got to this hotel in the middle of a storm, and power was out. The lady that helped me check in was nice, and it went downhill from there. I got to the room, and I work in restoration so luckily I had a flashlight. First of all there was dried DOG POOP all over the floor. I was soaking wet after falling in their fountain that was dangerously close to the curb and completely impossible to see with the power off. When I got to the room dripping wet, I immediately noticed the dog poop that someone had stepped in and spread all over the floor. I was disgusted, but with the hurricane outside, and me dripping wet, I tried to clean the water and the poop up with a towel. The poop was so dried on that I couldn’t get it to come up. Disgusted, but desperate I decided to check the bed for bugs. I didn’t find bugs, but I found blood and curly hairs on the sheets. Had I not been soaking wet I would have slept in my truck. Instead I slept on top of the blankets, called my wife and cried myself to sleep. Woke up early, and because the shower was so gross, put on my wet clothes and went to the office. The owner was there and I told him about my experience. He immediately told me that what I was saying was impossible. We walked together to the room where I showed him the poop and the blood, and the nasty dirty chair, and the insanely gross shower. He then accused me of spreading the poop in the room basically calling me a liar. I didn’t have a dog with me and I showed him my shoes to prove to him that I didn’t have any poop on my shoes. We went back to the office, and had he offered at least a discount I would’ve been fine, but instead he yelled at me to get out of the hotel and then charged me anyway. I would give this less than one star if I could. I travel for business and this is the worst hotel I’ve ever stayed in

My first impression of this property was very favorable. This is obviously an older Marriott property that has undergone a really nice refurbishment. Everything is updated from the lobby to the rooms to the M Club. I am a Bonvoy Platinum elite. I checked in on the mobile app and was pleasantly surprised that I was checked in promptly, however none of my room requests were met. High floor away from elevator are my preferences. High floor isn't a big deal but I was placed in a room directly adjacent to the elevator with no platinum upgrade. The room was very nice and updated and I was really happy with how well they had updated the rooms. My main gripe with this property was the poorly managed M Club with embarrassing food options. The breakfast was adequate and in line with most other M Clubs, however the evening hors d'oeuvres were embarrassing. On the Saturday evening of my stay the evening hors d'oeuvres were put out an hour late and when they finally were put out, the offering was frozen chicken strips (think kids meal at a restaurant) that were cold and the worst hard waffles that were obviously left over from breakfast (they serve the same waffles at breakfast). They were hard and cold. The person who set up the hors d'oeuvres didn't put out ANY serving utensils for any of the offerings. They also had very small platters of cheese, crackers and meats. There were so few crackers put out that they were gone in a minute. The person who set up the food went back to the front desk and never returned. The one other embarrassing miss for Marriot and their M Clubs is that they require guests to pay for drinks in the M Club. What a blow to their most loyal guests. Other competing brands offer complimentary evening happy hours. Overall this is a decent property, but they really need to step up their evening hors d'oeuvres game.

Convenient and friendly staff. The hotel was comfortable, convenient, with parks and museums nearby and not far from winter park restaurants. Check in was easy and hotel staff was super helpful and friendly. Don’t expect luxury, but enjoy a relaxing stay at this hotel.

Daytime staff and Manager guy very friendly and helpful. Clean room. Clean property. Ample well lit parking. Night security. Close to restaurants, gas station and a W Neighborhood market. Good location with easy access to I-4 . Good WiFi and Cable TV channel selection. Negatives; no elevator. Only 2 stories high though. Small room. No Housekeeping service thanks to COVID and pool close due to the Pandemic. Not all the rooms have a Microwave and MiniFridge. They charge extra for them. Overall I have no complaints.

i travel quiet often and try to stick with the Marriott brands when I can. Upon arrival, the hotel is impressive. A grand entrance and a huge atrium greets you. The staff was welcoming and friendly. I arrived late on a Sunday and the restaurant was open which was a good surprise. The room initially was ok, but after the first night, things started to jump out at you. Entering the room after being gone for the day, the smell of sweat hit you in the face. I am not normally one to complain, but I asked for a complete linen change. The staff accommodated but the smell persisted throughout my stay and I resorted to buying Fabreeze to minimize the smell. The bed covers were stained and the pillow cases that were replaced were more of a stained tan than crisp white. The carpets were absolutely filthy. Just walking across the floor after a shower your feet stuck to the carpet and it made the bottoms of your feet black. I resorted to flip-flops the remainder of the stay. Again, the staff was accommodating, but I didn't want the hassle of moving rooms. The room needed attention that it does not look as though it has received in a long time.

This is a nice hotel. It’s new, it’s fresh and modern. It is on the top floors of the Truist building. As others stated, the elevator can be slow at times, so be mindful of that and be patient. The noise from the highway wasn’t too bad, but there is a train that runs right next to the hotel. If you are a light sleeper, this could be problematic. BUT, they give you earplugs. The Sky Bar seems to be the highlight of the hotel. There are lots of non hotel guests visiting the Sky Bar to enjoy the view and cocktails. Although the Sky Bar is a nice vibe, the servers (in the lounge areas) were not attentive at all! I sat outside on the terrace for at least 45 minutes before anyone acknowledged my presence. I had to actually flag over a server once I saw that she served a few others who had arrived after I sat down. This happened again the second time that I visited the Sky Bar (sitting in the lounge area). There were not a lot of people there during the day, so they clearly saw me sitting! Seriously…? On a positive note, I later sat at the “interior” bar and Nate, was a joy! He was super attentive, and ensured that my time spent at the bar was special.