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No breakfast, but there are restaurants nearby

The Good: WiFi and hot water worked well. Bathroom functional although shower leaks onto the floor. Bonus that there was a handicap grab bar. Quieter than one might expect even on the highway side. Adequate number of electrical outlets. Nice bed linens and towels. No insects. The Bad: Bed and couch both well past retirement stage, very saggy and quite uncomfortable. Kitchen not stocked with the items it was supposed to have. A request for the saucepans and frypan that were supposed to be supplied with the room took many tries and several days to arrive. Due to the problems getting the pots, we went out and purchased the other needed items. Little control of room temperature, always cold. One TV worked, the other didn’t possibly due to the remote. No exhaust fan in the bathroom, and only a small opening at one window meant it stayed damp in the unit. Black deposits on the ceiling near the air outlets. Mold? Key cards needed frequent replacement. The Nasty: Very dirty carpet. Based on the amount and variety of hair and glass on the carpet this unit hadn’t been vacuumed in quite a long time. Cigarette smell and visible ash on the carpet, in a room advertised as non smoking. Overall not up to standards, IHG hope you do some secret shopping.

Not recommended! The hotel is next to the main road! The car sounded for one night! And the heating sound in the room is particularly loud!

The location of the hotel is very good, the shopping around is very convenient, the room is large, with stove, refrigerator, dishwasher, red wine glass, cutlery spoon, chopping knife, bottle opener, basically can be said to be readily available. There is a gym and a small swimming pool downstairs. Fried steak, buy a salad, open a bottle of wine, put on the table, very comfortable. Like, the important thing is that the price is not expensive.

Our group has a charity lacrosse tournament every year and it was Toronto's turn to host this year. Glad that this hotel is the closest to the TRAC. Conveniently located just off the QEW but no rooms face that busy highway. Rooms either face the atrium (indoor pool) or parking lot. Don't worry about ice machine or elevator noise because there is a thick door that separates the rooms from them. Beds are very comfortable. Rooms are spacious. And unlike most hoteks there is daily housekeeping without requesting. The in house restaurant/bar has great food (breakfast buffet was especially good. I thought it was pricey but then remembered it was in CAD so the price was quite reasonable). If you want to go out for food many options some walking distance. All employees I interacted with are great and cheery. They even let our large group assemble in the back of the parking lot so we did not disturb other guests. If you need to charge up your Tesla no worries - there are many charging stations. Thank you for everything.

We recently stayed there for 4 nights (Fri-Mon), and for the entirety of our stay, housekeeping did not clean our room one time! for the first 2 days (Sat and Sun) we had a knock on the door before 9AM. For a weekend, that seems to be rather early to attempt to start cleaning rooms. Either way, they never came back to clean our room later in the day. There were a few different times that I had to go to the front desk to reload on towels, and even had to get someone to reload the soap in the shower. Otherwise, the room was clean when we checked in, I was traveling with my wife and two small children, so it would have been easier if they had more space for working out of multiple suitcases, but oh well. The location was convenient enough for us, and the pool was good enough for our kids and never got crowded, but the lack of attending to our room, really caught me off-guard. I was just not expecting that and thought they would be more persistent correcting that, especially if I'm coming to the front desk multiple times in one stay to pick up towels. I would at least think they would wonder what was going on that I just kept needing more towels.

The hotel is so nice and clean and their service is so good.We booked jacuzi room and this is the best stay ever.We enjoyed a lot and jacuzi is the best part in this room.The tub is nice and clean and the water temperature is also good and perfect. We love to go their again.

Breakfast, bread, cereal, milk, yogurt, fruit, coffee, bacon, sausage, etc., can fully meet the needs. The room is large, the bed is large, the facilities are complete, and the stay is very good! There are parking lots and there are many parking spaces.

The hotel is quite new, and the room is big. The fly in the ointment is that when I checked in, it said that it included a housekeeping cleaning. I told the front desk the room number that morning, and I didn't clean the house at all when I came back in the evening. In addition, breakfast is usually from 6:30 to 9:30, and on weekends from 7:00 to 10:00. I thought Labor Day was the same time as the weekend. The breakfast restaurant was closed at 9:45, so I didn’t have breakfast.

We were given the option to have a cot for out baby. When we got there the staff said they don't have that option. Did not try to accommodate us at all. The room had a water leak from the ceiling and the carpet in the hallway was all wet. Out baby got wet by crawling on the carpet. We waited for an hour with a tiered baby for the staff to come and see the leak and give is a different room. Both rooms were dirty. Carpets not vacuumed in weeks. Wallpaper was peeling off the walls. The toilet was made for kids. The heat fan in the room was so load we couldn't sleep. The most horrible experience in a hotel anywhere!