Explore Other Travelers Reviews of Nottingham Hotels

Novotel Nottingham Derby
3.9/565 Reviews
Stayed for 3 nights while visiting family for a wedding. There were other family members staying at the hotel. The staff never seemed to know what was happening and could never answer a question. One member had to look at the computer to tell me what time lunch was being served. They got the names wrong and kept saying another family member was in our room so much so they checked us out on the Sat & when we came in at midnight we couldn’t get into our room. On checking out they were trying to take full payment from someone’s card & it was being declined. Even when I explained again that I had paid in advance & gave them my paperwork they still couldn’t sort it. I just left the paperwork with them. They also messed up the food we ordered for lunch & although that member of staff was very helpful, we were told they had oat milk but couldn’t make a coffee with it?? Then we were told they didn’t have oat milk. She couldn’t work out how to use the screen on the till & when the order came it was wrong, The carpet was disgusting but the bed sheets were clean. Drunk students running up corridors one night & next day children running & screaming in the morning. Not somewhere I could stay again.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.