Hotels near Stop & Shop, North Hempstead

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

Stayed at home wood suites and the room was very dirty when we arrived. Repairs are being done in the pool area however we received an email two weeks before our stay. I replied to the email and copied the general manager however not suki nor the general manager had the decency to reply to me. Room is dilapidated and dirty when we arrived. The dishes were not washed and the floors were dirty.ceiling has serious cracks from water damage and the furniture is very dirty. The noise from the street is unreal. The maids come into the room without knocking on the door even if you have a do not disturb sign on the door. Internet is practically non existent. For the price please forgo elsewhere this hotel administration has changed since the last time I was there really too bad.

The hotel service is warm, our language is not available, but through gestures and other exchanges, the stay is very smooth. The egg roll for breakfast tastes good. The room decoration is simple but very clean.

Hotel health and facilities are good. Next to it is a shopping plaza. The air-conditioning outlet was a bit noisy, and the room was changed like this, and I ended up sleeping with earplugs. The black milo next door was noisy and smoked on the first night, the sound insulation was not very good and the smell of smoke reached my house. Relatively bad. Then the hotel's cleaning work is not 24 hours.

Stayed for short stay was clean and comfortable! Rooms were spacious and clean as well beds were comfortable! Seemed to be following all of the new covid rules and regulations!

Some of the reviews were not great and I don’t understand why. This place is amazing. It has everything you need for a pleasant stay. VERY clean, comfortable bed and pillows, nice bath tub/shower. Great water pressure and heat. Nice nice vanity. Fridge and microwave, coffee maker, Desk, chair, TV. Bed side table with drawers, dresser, big mirror,open closet, iron/iron board. Free wifi. Free parking. Great lighting. Stayed 2 nights, king size room. I’d say the hotel is more of a 3 star.

The hotel is old and has no facilities. The price is not cheap. At that time, the hotels around the flight attendants were all booked, and there was no way to come here. If there is something else, it is not recommended to order.

Hilton garden Inn Melville has an amazing package that every hotel should have for brides to get ready the morning of their wedding! Rosemarie the sales manager provided information in their “Beauty and Bubbles” package that includes champagne, a light breakfast, makeup chairs and mirrors a long table for your makeup and hair stylist and then extra seating to enjoy breakfast- all put together in a clean and modern conference room ! The price for the room and amenities are very fair. Rosemarie answered all of the questions leading up to the day and made herself available the morning of, there was an attendant there if needed and other staff made It known they were available ! There is a bathroom right next door to the room to use to change if needed. Not to mention the hotel is spotless with a beautiful outdoor area with fire pits that we enjoyed the night before during our stay, a bar, snack stand, pool and immaculate guest rooms. Overall 10-10. The hotel was amazing even though it’s a local hotel I’m definitely going back just for an overnight staycation because of the clean and modern amenities. Thank you to Rosemarie and her team for implementing something so useful for brides (and grooms too) ! -Nicole