Select your travel dates to check room availability
We Price Match
1 night
Nanyuan Universe Deluxe Hotel Guest Reviews
4.7/5
Outstanding
2451 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(2451)
Positive reviews(2388)
Reviews with photos/video(334)
Delicious breakfast(214)
Friendly front desk staff(147)
Close to metro(75)
Great swimming pool(53)
Loved the night views(46)
Delicious buffet(20)
Clean pool(15)
Has French windows(14)
Negative reviews(63)
OLAMIYIDE TIOLUWALOPE
Superior Queen Room
Checked in Dec 2023
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2024
The room was bigger than I expected, clean and the bed was so comfortable. I would definitely come back in the future.
Response from Property: Dear guest:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
M.O.T.A.S around the world
Superior Twin Room
Checked in Dec 2023
Family
36 Reviews
5.0/5
Outstanding
Posted on Jan 20, 2024
A very standard, clean hotel. Large clean room with a good size bathroom with bathtub and shower. A short drivefrom key areas in Ningbo, good breakfast and helpfull staff.
6/9
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Guest User
Superior Twin Room
Checked in Dec 2023
Couples
9 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2023
Room was really big and clean, also breakfast was delicious. Service was kind.
Response from Property: Dear guest:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Guest User
Superior Twin Room
Checked in Apr 2024
Business travelers
1 Reviews
1.0/5
Posted on Apr 26, 2024
The gym is dirty and the equipment is broken. Breakfast was good but dinner is not satisfactory. try to stay somewhere else when in ningbo - definitely not a five star hotel
Response from Property: Dear valued guest, Thank you for taking the time to share your feedback about your recent stay at Ningbo Nanyuan Deluxe Hotel. We sincerely apologize for any inconvenience you experienced during your visit. We are truly sorry to hear about your disappointment with the gym facilities. We understand how important it is to have a clean and well-maintained gym for our guests. We have taken note of your comments and will address the issues immediately. Your feedback is valuable to us, as it helps us improve and provide a better experience for our guests in the future. we're glad to hear that you enjoyed our breakfast options.However, we regret that the dinner did not meet your expectations. We apologize for any inconvenience caused and will work on enhancing the quality and variety of our dinner offerings.However, we would like to assure you that we are constantly working on improving our services and facilities to meet the needs of our valued guests. Once again, we apologize for any inconvenience you experienced during your stay. We truly value your feedback and hope to have the opportunity to welcome you back in the future, so we can provide you with a better experience. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to contact us.
Mizrahi
Superior Twin Room
Checked in Apr 2024
Business travelers
3 Reviews
3.0/5
Posted on Apr 2, 2024
Awful experience, already in the Spring and this hotel doesn't turn on the AC in the bedrooms. (trying to save electricity while charging top dollar).
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions for our work! We have made improvements in time and failed to leave you with perfect memories this time. We look forward to your next visit We can make up for it all this time (give us a chance!) We are working hard and look forward to your witness! Wish you all the best!
Ter Ye
Superior Twin Room
Checked in May 2024
Business travelers
3 Reviews
4.0/5
Very Good
Posted on May 22, 2024
Nice big breakfast. Very big rooms. Deluxe Hotel, although getting older.
Response from Property: Dear Guest:thank you for taking the time to share your feedback regarding your recent stay at the Ningbo Nanyuan Universal Hotel. We are delighted to hear that you enjoyed our breakfast offerings and found our rooms to be spacious. We appreciate your kind words about our hotel being deluxe, even though it is showing signs of aging. Rest assured that we are continuously working on maintenance and renovations to ensure that our guests have a comfortable and pleasant stay. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We will take your comments into consideration as we plan for future improvements. We hope that despite the aging aspects of the hotel, you were still able to enjoy your time with us. If there is anything specific that you feel we could do to enhance your experience in the future, please do not hesitate to let us know. Once again, thank you for choosing to stay with us at the Ningbo Nanyuan Universal Hotel. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Warm regards!
Guest User
Superior Twin Room
Checked in Jun 2024
Business travelers
34 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
Excellent Breakfast, big room. Fast checkin and checkout.
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Kimbo11
Superior Twin Room
Checked in Nov 2023
Couples
46 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2023
Really lovely hotel, two Nanyuan hotels in Ningbo. We arrived by mistake but decided to stay as it was lovely!
Clean, comfortable, friendly and helpful staff.
Response from Property: Dear guests: I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Niels van Noord
Superior Twin Room
Checked in Nov 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Dec 1, 2024
Very decent hotel.
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Guest User
Superior Twin Room
Checked in Aug 2023
Business travelers
3 Reviews
4.5/5
Great
Posted on Sep 7, 2023
The hotel is at a good location, and the rooms are in good condition.
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Mulani
Executive Deluxe Room
Checked in Mar 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Mar 22, 2024
Great Service and Good Location
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Mohammad Takdirur Rahman
Superior Queen Room
Checked in Oct 2023
Business travelers
5 Reviews
4.5/5
Great
Posted on Nov 1, 2023
Good for business trip.
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Guest User
Superior Twin Room
Checked in Dec 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
Hotel is very good
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Anonymous User
Superior Twin Room
Checked in Nov 2023
Travel with friends
5.0/5
Outstanding
Posted on Dec 11, 2023
Nice very good
Response from Property: Dear guests:thank you for choosing to stay in Nanyuan universe hotel. I'm very glad you have a pleasant stay experience! Your satisfaction is our greatest affirmation and encouragement. We will continue to uphold the five-star quality and provide guests with the best quality products and services. Sincerely look forward to your next visit. I wish you a happy life and smooth work!
Weitianxiaomizhou
Superior Twin Room
Checked in Nov 2024
Business travelers
88 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
I went to Ningbo on a business trip. The hotel is in a good location. There are shopping malls nearby, which is quite convenient. The decoration is a little old. If possible, it is recommended to update it. Xiao Shen at the front desk is very good and directed me to the elevator. I like it with my real name.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Nanyuan Global Hotel. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!