Guest User
June 1, 2023
The hotel was difficult to find in Nimes' one way system and lies in a maze of lanes in the suburbs. The layout is bizarre with conflicting signage. We arrrved in torrential rain, tried the door, which was locked. A man came to the door, blocking me from entering so I explained we had a reservation. He shook his head, pointed to a small room and shut the door in my face. My husband looked in the room and in the end we sat in our car for 25 minutes to avoid getting more drenched. The small room turned out to be reception, albeit it an extremely small one, next to the kitchen, so no direct access to rooms. I was extremely upset with the rude man and the ridiculous wait. The Main door remained locked at all times which seemed very strange. The room was nice, quirkily modern but the wifi system blocked any data at all incoming or outgoing, even just a photo, which was frustrating. We opted for the Gastronomic Menu which was outstanding.