Holiday Inn Express & Suites Chicago North Shore - Niles Reviews

🥰I was so happy to stay there. room is wide. bath is new and very clean. very comfort and so quiet. I fully recommend.

It was pleasant & peaceful stay.

Very good

The hotel has a good accommodation environment. It is quiet and includes a rich American breakfast and free parking. The hotel staff is very polite. The only downside is that it is a bit far from the city center and there is traffic jam.

The room was cleaned on time. The front desk clerk is sometimes absent

The room itself and the hotel were nice, but they sold away our room that we'd already paid for, which meant we were stuck with double beds instead of a king. And he said they'd oversold, so the next poor soul after us wasn't going to have a room at all!

This stay was just what I need. Low deposit, clean, modern , and even has breakfast! The pool was a bit small, but can appreciated how quiet it was 10/10!

Newer location/renovated. Carpets in the room are clean, bedsheets are new, etc. You can tell there is quality here, decent breakfast is included! Hope the management can keep it up!

The stay was nice like the first time but ….. Nahhh just joking, the hotel is great. It was our second time staying on site and we would do it again because the dayshift and night shift and everyone that was in & out were very polite, respectful and hotel was pretty clean. 4.9 stars from me.

There is renovation going on so a little bit noisy sometimes. But staff is wonderful, especially Jeremy!

Was very pleased that the hotel was super clean and staff was very friendly and helpful. Newly remodeled room was excellent!

I was here for a while and the room was never vacuumed, the bathroom had not been cleaned, all they do it (maybe) switch sheets/comforters (I found my old sheets pushed down underneath multiple times) They almost never changed pillowcases. they did give out towels every now and then. my bathroom was dirty going in and I complained three times about gross hair left behind by previous occupants around the toilet and it was never clean. Staff for some reason opened and left open my fridge at one point and I lost $60 worth of takeout I had planned for meals. All I was offered after my complaints was an item from their snack shop…. If I was coming for a quick stay id say it’s mediocre and acceptable i guess but not great for a long one.

Property under construction at level 3 and they give us room at level 3rd with a hallway full of stuff. They change are room after ar 2nd level buy the works were blasting the music at 7 am .. very unprofessional..

The hotel felt comfortable, clean and safe. I enjoyed staying there during the holidays. The hotel was well decorated. Their breakfast buffet had a good selection of food to choose from. All the employees were friendly and helpful.