Kanaya Hotel Kinugawa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nikko
Kanaya Hotel Kinugawa
2024 Asia 100 - Hot Spring Hotels
1394 Kinugawaonsen Ohara, Nikko City, Tochigi Prefecture, 321-2522, Japan
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Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.Show More
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Highlights
Free parking
Delicious Breakfast
Lots to doAmenities
Private ParkingFree
Hot springs
Hiking
Sauna
Massage room
EV charging station
Bar
Restaurant
All Amenities
Property Description
Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.
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4.5/5
GreatCleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 7 Reviews
Surroundings
Train: Kinugawaonsen Station
(360m)
Train: Kinugawakoen Station
(1.9 km)
Landmarks: カラオケ酒場MAGIC マジック
(<100m)
Landmarks: Kinugawa • Kawaji Onsen Tourist Information Center
(210m)
Landmarks: Kinutanoyu (Ashiyu)
(220m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Japanese Western Room-Non-Smoking
2 Floor bedding and 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Tea bags
Mountain view
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4
Club Floor John Kanaya Suite with View Bath
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
Check Availability
Guest Reviews
4.5/5
Great
7 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Average for similar properties in Nikko
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. BRL 7.41). Trip Coins can be used to save instantly on room rates.
AI Summary
The staff provides friendly and attentive service, efficient check-in/out, and thoughtful amenities. Guests enjoy spacious, clean rooms with stunning views and high-quality amenities in the hot spring facilities.
Guest User
October 4, 2024
This amazing hotel is located in the heart of Kinugawa with views over the gorge and is a 15 minute drive to Nikko. On arrival there are staff to take your car and bags and to check you in which is a seamless experience. There is coffee and tea available on arrival while you wait. This occurs in a pleasant lounge overlooking the forested valley. Across from the lounge is a well appointed shop. We had room 212 for three nights which was a spacious room done in traditional Japanese style. Although plainly decorated it had a very authentic feel and design. The room had a nice balcony but this could not easily be used as the afternoons were hot. There was minimal view from this room limited to trees and forested hillside and not the river. Perhaps the higher floors would likely have a better view. Spacious bathroom with a separate toilet. Good shower but no external curtain or privacy screen available. Along with the Onsen being out in the open on the balcony we found this lacked privacy for our liking. There was excellent responsive air conditioning. The room rate includes free mini bar with beer and iced tea and water. Only negative was poor quality towels and tissues. All staff were extremely attentive and nothing is too much for them. Excellent Alacarte breakfast was brought directly to your table. You are offered a choice between Japanese and Western breakfast. Some options rotated each day. Apart from this the choice was limited to 3 types of eggs. Everything was quality. Included in the rate was half board dinner each evening. Whilst you are at dinner your futon bed is made up in your room complete with turn down service which was usually a snack for later in the evening. The meal is 2 plus hours and very Japanese but again absolute quality. After three nights it does feel excessive to be enjoying a lengthy multi course menu but we did get to experience many meals that we would not normally try. The attention to detail went so far as having different crockery for each course. Some of these were very artistic. Overall this is an amazing one off experience although you do pay for the privilege.
Guest User
February 27, 2024
I was able to check in smoothly with valet parking, and checked in while enjoying welcome tea in the open lounge. The room was lovely, and I especially enjoyed sitting on the chairs on the balcony and enjoying the view of the Kinugawa River and the cool autumn air. The food was delicious, and it was nice to see a selection of local Tochigi sake. Breakfast was also great. The young and cute staff member who showed me around was also very kind. The only thing I noticed was that the shampoo and soap in the bath were not very good, so next time I'll bring my favorite ones with me.
Original TextTranslation provided by Google
Guest User
August 4, 2023
The lobby was very comfortable with a calm and open feeling. There was a large window, so I could go outside and relax on the sofa. The room I stayed in was comfortable, but the time I spent drinking coffee while looking at the trees from the lobby window was a very luxurious time for me, who is always pressed for time. The customer service of the hotel staff was also the best of any hotel I have stayed at. I appreciate the appropriate distance and consideration. The food and bath were also very good, and the chocolate cart service after the meal was very good and not available at other hotels. If I had to say something, I would like the quality of the amenities to be improved. The items prepared may differ depending on the rank of the room, but I would be happy if they could prepare them by checking whether they are necessary when staying. Also, although it is a small thing, there was a little stain left on the toilet seat. It was not a big stain, but it was not pleasant, so I hope they will be careful. Overall, the hotel met my expectations and I would like to stay again if I have time.
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Guest User
June 2, 2023
From check-in to check-out, this is an inn that takes care of you. There were some unfamiliar staff, but they weren't used to it yet, but they must have been working hard. I was impressed by the decaf coffee that was served to me when I checked in, but when I asked if I should take a rest in the lobby after taking a bath, I was served cold and delicious coffee milk, but it was also caffeine. Less coffee was used. The milk used was also from a nearby ranch. There was also pomegranate juice, but it was very delicious with exquisite sourness and sweetness. Of course, there were drinks such as coffee. Even the dinner was impressive! After dinner, I was impressed by the hotel's unique and delicious chocolate and drink service in the lobby. After dinner, even after returning to the room, elegant and quiet jazz was playing, and the aroma was burning, in an adult space. I was able to really relax. It's hard to get a reservation, but it's an inn that I want to visit again and again.
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Guest User
October 20, 2022
I visited the hotel for the first time in nine years and the old, good parts of the hotel were still there, but the lobby lounge has been completely renovated. You can enjoy a quiet and relaxing atmosphere while overlooking the Kinugawa River. It has become a very comfortable adult space, and the antique furniture from Old Noritake makes you feel like you've traveled back in time.
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Guest User
May 27, 2022
Many of the staff were unintentionally brisk, so I was particularly impressed by the tired look on the driver's face when he took us to the station at the very end. I tried my best to make it look like a luxury hotel, but what can I say, it was a hotel that often turned white. As other people have said, there are too many self-praising advertisements of the founding family. There it is. The direct mail is too nice. Advertisement is good.
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Guest User
May 6, 2022
Stayed here because of the high reviews. Poor reception. There are staff who serve customers politely only for regulars, and it feels bad. Also, I was annoyed by the many signs in the hall that praised the great achievements of the founder (they have nothing to do with the guests). It's good to take pride in the organization you work for, but I feel like it's going in the wrong direction. Meals and rooms (Japanese-style room with open-air bath) are at the level of a semi-luxury inn. I think that the management here should study the new inns in the same price range without missing a long-established store. If things continue as they are now, only old people who are regulars will stay. Kinugawa Onsen is very deserted, and many of the surrounding restaurants are bad in terms of taste, hospitality, and cleanliness. The only good thing was going down the river.
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Services & Amenities
Most Popular Amenities
Private Parking
Free
Hot springs
Hiking
Off-site
Sauna
Massage room
EV charging station
Bar
Restaurant
Station pick-up service
Free
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Hot springs
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
EV charging station
Valet parking
Transportation
Station pick-up service
Free
Station drop-off service
Free
Front Desk Services
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Room service
Lobby bar
Health & Wellness
Massage room
Sauna
Hiking
Off-site
Hot springs
Public baths
Public Areas
Elevator
Smoking area
Water purifier
Garden
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1978
- Renovated: 2012
- Number of Rooms: 12
Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and bidets.