Best Western Plus Newark Airport West Reviews

There was a delayed check-in due to internet problem in the hotel. The service was not too bad. The food in the restaurant was nice. Overall, the price-quality ratio is satisfactory.

Great location being close to the airport and also close to Newark Penn station. Amazing staff and great breakfast every morning!

It was ok , i bit pricey for the room , very great breakfast. And a free shuttle to go to the airport.

Close to Airport, much more reliable than stay in NYC and rush over through the horrible traffic to catch a flight. huge room with duo queen beds. The towels are old and look dirty. Sound-proof is not good, I can hear upstairs moving furniture and shower, etc, and can hear frequent train horn because this hotel is quite close to the train station.

so kind and clean!

Terrible hotel when people walks on the corridor it literally feels like they inside the rooms overall it’s poorly maintained.

Good jacuzzi.!

Even though the hotel is considered non-smoking, our first room we were given smelled like we couldn't stay in it. We asked to change the room and when we opened the doors we tried the people who lived there…in the end we changed 4 rooms to find at least one that doesn't smell and nobody lives in it. The place where the hotel is located is not safe, you will find it in the middle of the works and ruined buildings. The area seems quite dangerous, I recommend moving only by calling a taxi. The structure is old, dirty, the staff at the reseption was not very involved in customer service. Then luckily we only stayed there one night, while we were sleeping we heard the fights and knocks of objects against the doors of the other guest rooms. In short, the place is terrible, unsafe and highly discouraged. We had booked the same hotel on our way back but luckily canceled it. A suck.

It's very close to the airport, and the price/performance ratio is very high. If you need an airport shuttle, you need to call yourself. The operator's attitude is not friendly enough.

I didn't stay for long due to the delayed arrival of the plane, but the room feels old, but the room is large and spacious. Pick-up service is also available, so I took a taxi.

like this very much

clean and tidy

Hotel itself is fine but 16 dollars for breakfast which is the same as what others give for free , is a little ridiculous

The area was noisy, which we expected being surrounded by the airport. The beds were very uncomfortable so soft and you felt every movement the other person made. This was my greatest complaint