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SpringHill Suites New York Queens Guest Reviews
4/5
Very Good
135 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.7
Amenities3.8
Service4.0
Cleanliness4.3
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All reviews(135)
Positive reviews(33)
Reviews with photos/video(6)
Awesome stay(9)
Awesome rooms(8)
Clean and tidy(7)
Delicious breakfast(6)
Great service(6)
Great location(4)
Negative reviews(2)
Yun-De
Standard King Suite
Checked in Sep 2024
Business travelers
8 Reviews
4.2/5
Very Good
Posted on Sep 11, 2024
Great location close to Manhattan. Overall the experience was good. Comfortable bed, good views and decent continental breakfast.
Only thing I did not like was the shower. There was no tub or at least a barrier blocking the showering area off from the rest of the bathroom. After showering this created a wet mess.
Guest User
Suite With Two Queen Beds
Checked in Oct 2024
Business travelers
4 Reviews
1.5/5
Posted on Oct 27, 2024
The service was terrible, the hotel rooms were ok but at the reception there was no real assistance. the breakfast was also vert busy with people that could not seat or had to seat everywhere they could find a space.
Tanong
Suite With Two Queen Beds
Checked in Aug 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
Very good places
Guest User
Suite With Two Queen Beds
Checked in Jan 2024
Business travelers
2 Reviews
4.7/5
Amazing
Posted on Jan 25, 2024
Excellent premises in the good environment close to downtown Manhattan by the Queensbridge.
Guest User
Standard King Suite
Checked in Apr 2024
Business travelers
23 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
It was wonderful. Nice room, good breakfast, good location.
Guest User
Suite With Two Queen Beds
Checked in Dec 2023
Family
1 Reviews
4.2/5
Very Good
Posted on Dec 14, 2023
We recently stayed for 4 nights in a room with 2 queen beds (3 adults). Beds were very comfortable, room was small with just one tiny narrow wardrobe which didn’t even fit our 3 winter coats so be prepared to live out of the suitcase. Bathroom has a large shower , toilet and tiny sink which is sufficient. Room has a modern look. There is also a fridge which is very handy . The coffee/ tea maker (kettle) is useless (bag coffee is horrible) but you can help yourself to coffee and tea all day downstairs in the restaurant area. Breakfast had loads to choose from but restaurant is tiny for the amount of people so it’s a struggle to get seated at times. You can take your breakfast into your room though . Hot chocolate with cream and all sort of toppings is on offer in the the evening, a great treat after long cold day . You can order food into the hotel in the evening is you do t fancy eating burgers and fries every day 😄 Hotel is lovely and clean but located in a very rough area so walking to the station is an eye opener. Staff are very nice and helpful. It’s a short walk to underground station with easy access to Manhattan etc.. the hotel is a good value for money . Uber to JFK is only around 55 dollars and it’s worth taking as travel by underground is long and for 3 people the cost works out almost the same .
We were satisfied with our stay at this hotel
dhernz
Suite With Two Queen Beds
Checked in Sep 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Oct 1, 2024
clean hotel. breakfast included.
@arcticfox
Standard King Suite
Checked in Sep 2023
Solo travelers
20 Reviews
4.2/5
Very Good
Posted on Oct 1, 2023
New hotel! Great comfortable room with very comfi bed and a little sofa area ;)
Can’t wait to come back.
Only near by / no restaurants… use food delivery ;) from queen plaza area
Jenny LLL
Standard King Suite
Checked in Oct 2023
Business travelers
5 Reviews
4.0/5
Very Good
Posted on Oct 28, 2023
Love this! I think a bit pricey but maybe it’s the season
Hope to come back
Guest User
Suite With Two Queen Beds
Checked in Sep 2023
Couples
1 Reviews
4.7/5
Amazing
Posted on Dec 9, 2023
The space was clean and comfortable with a great view. I'd definitely recommend
TheSoloTravellerBCD
King Suite With City View
Checked in Oct 2024
Business travelers
13 Reviews
4.0/5
Very Good
Posted on Nov 19, 2024
Great service
Jianghuxingke
Standard King Suite
Checked in Dec 2023
Business travelers
5 Reviews
3.7/5
Posted on Feb 14, 2024
Room is ok. But restroom is very small
大辰吖
Standard King Suite
Checked in Sep 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
Pretty good
Guest User
Standard King Suite
Checked in Dec 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2023
The employees are so kind
Guest User
Standard King Suite
Checked in Oct 2024
Business travelers
10 Reviews
3.5/5
Posted on Dec 8, 2024
The hotel is old and the surrounding environment does not feel safe. I booked a king-size bed room but was given a twin bed room. Considering that I was only staying for one night, I was too lazy to change it. And I did not earn Marriott points anymore.