Guest User
November 19, 2024
I am extremely disappointed with my experience at Wittmann Hotel. My group was unjustly charged 900€ for a supposed smoking violation, despite the hotel policy stating a 150€ penalty for cleaning. To make matters worse, they refused to provide specific details on which room was involved or any evidence to support their claim. As a member of the group, the only time I smoked was outside, sitting on the roof, not inside any room. This charge is grossly disproportionate and was imposed without proper justification or transparency. Guests deserve honesty and fair treatment, not unexplained penalties. Beware of hidden fees and poor accountability.