Our experience at the hotel was generally mixed, with some positive aspects but also several areas that could be improved. Firstly, the hotel’s location was not ideal, as access to the center and the beach on foot was quite difficult due to the lack of sidewalks. This was a significant drawback for us, as it made our daily movements more challenging. Additionally, we were upset about the 10 € per day charge for the baby cot, which was not mentioned during our phone conversation and was only communicated to us via email after we had already paid for the reservation. We believe this was unfair, as in other hotels where we have stayed, this service was always provided for free. As for the breakfast, it was mediocre, with nothing particularly special and limited options. We had higher expectations, given that breakfast is often an important part of a hotel stay. On the positive side, the hotel’s cleanliness was excellent, which we greatly appreciated. We had no issues in this regard. However, the comfort of the beds was not the best, and the pillows were quite high. Nevertheless, when we requested a lower pillow, they provided it promptly, which was a positive note. It should be noted that all the staff were polite and helpful to us. However, the breakfast waiter stood out with his exceptional service. He was always willing to assist us and recommended several interesting places to visit in the area. His attention to detail and kindness made our stay more pleasant. One additional point is that we were charged 2 € for each 500 ml bottle of water from the fridge. I don't list this as a negative since I didn’t check if there was a price list, but 2 € per bottle is generally quite high. Overall, our stay had both positive and negative aspects, and although there were some significant areas that need improvement, the good cleanliness and staff service were positive points for the hotel. I would have given a four-star rating, but due to the baby cot charge, I'm giving three stars.
Outstanding
21 Reviews