Phoenix Hotel(Railway Station Subway Station)

Phoenix Hotel(Railway Station Subway Station) Reviews

Phoenix Hotel(Railway Station Subway Station)

No. 63 Chaoyang Road, Xingning District, Nanning, Guangxi, 530011, ChinaView Hotel Details
Phoenix Hotel(Railway Station Subway Station)
Phoenix Hotel(Railway Station Subway Station)Phoenix Hotel(Railway Station Subway Station)Phoenix Hotel(Railway Station Subway Station)
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Phoenix Hotel(Railway Station Subway Station) Guest Reviews

4.8/5
Excellent
2126 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2126)
Positive reviews(2101)
Reviews with photos/video(584)
Easy to get around(358)
Delicious breakfast(206)
Close to train station(163)
Friendly front desk staff(157)
Large rooms(124)
Delicious buffet(29)
Stayed multiple times(25)
Negative reviews(24)
RobintheBoss
Standard Simple Room (2 Beds)
Checked in Sep 2024
Business travelers
14 Reviews
4.0/5
Very Good
Posted on Oct 11, 2024
Good location, plenty of amenities nearby, room is clean and good size. They even hv a gym. Will come back again
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
Guest User
Deluxe Twin Room
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
Location was good. Short walk to numerous malls and shopping streets. Front desk staff was really helpful and patient, very grateful for them. Room was clean and spacious as well.
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】長長的一段話滿滿都是讚美，我們太感動啦！我們會一如既往的為您提供優質服務，讓您的每一次入住都能體驗鳳凰賓館專注誠懇的服務態度，期待您下次入住～
Guest User
Standard Simple Room (2 Beds)
Checked in Mar 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Mar 8, 2024
near airport bus station, lots of affordable eateries nearby, excellent location. Helpful and efficient staff. Highly recommended .
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
Guest User
Standard Simple Room (2 Beds)
Checked in Feb 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on Feb 22, 2024
Vicky and Charlie where so helpful! I have never experienced better staff before! Everything was just amazing! I am so glad that I stayed in this hotel!
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】您真是我們最棒的客人，很高興能給您留下這麼美好的印象，讓您對我們酒店如此喜愛，我們也會再接再勵，更上一層樓~~鳳凰歡迎您下次光臨~~
Eamonn Cole
Green Queen Room
Checked in Dec 2023
Solo travelers
1 Reviews
2.5/5
Posted on Jan 22, 2024
The hotel was well located, but the staff attention and customer service were poor. There were days when our room was not serviced and then they asked us to relocate to another room due to 'maintenance', but offered no assistance, and no discount for the disruption. The breakfast was poor and the coffee awful with no fresh juice.
Response from Property: Dear customer, thank you very much for your evaluation of our hotel. We sincerely apologize for your feedback. We have always been committed to providing high-quality service and comfortable accommodation environment, but unfortunately, we have heard that your experience at our hotel did not meet your expectations. We attach great importance to your feedback and will take the issues you have raised seriously and take corresponding measures to improve our service quality.
Guest User
Environmental Twin Room
Checked in Nov 2023
Couples
7 Reviews
4.5/5
Great
Posted on Nov 4, 2023
Very good location for food, convenient store along street. The restuarant serving delicious cantoneses tim sum. The hotel staff are very efficient to rectify issues, if any.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
A l ex
Standard Simple Room (2 Beds)
Checked in Oct 2023
Couples
32 Reviews
5.0/5
Outstanding
Posted on Nov 18, 2023
Clean and nice proximity to the train station. Restaurants nearby and the price is reasonable. Good spot for a short stay.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Checked in Jan 2023
Couples
25 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2023
Everything is fine. Good central location. Friendly stuff. Two minutes walking from subway station and from the Railway Station. Definitely, a good hotel for this price.
Response from Property: Dear guests, thank you for your recognition of the hotel. We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard. Phoenix hotel welcome you to visit next time ~ ~
Qimayaozhu
Environmental Twin Room
Checked in Dec 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
When checking in, we were pleasantly surprised to have our room upgraded. The front desk assistant, Xiao Wu, also added WeChat to facilitate communication at any time. During the extended stay, we encountered problems, and the hotel responded quickly and solved them properly. The most touching thing was that when the weather turned cold, the hotel also asked the room aunt to send a heater, which made us feel warm. Such service is really considerate! The transportation here is convenient, and it is super convenient to travel by subway and bus. Parking is also convenient. The hotel is very large and is highly recommended to everyone who pursues a high-quality accommodation experience.
Original TextTranslated by Google
Response from Property: 【Self-service laundry】【Gym】【Direct access to subway】【Adjacent to the popular pedestrian street night market】Thank you for your praise, we will definitely work harder to do the best, your satisfaction is our greatest motivation! We treat every customer as our friend, and look forward to your visit to our home next time! ! Wish you: happy work and happy life! All the Phoenix Hotel awaits your next visit.
Guest User
Deluxe Twin Room
Checked in Dec 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
The room is clean and hygienic. The hotel is close to the train station. It takes only a few minutes to walk after getting off the train. It is also close to the airport bus and the subway. The transportation is very convenient. It is really recommended for friends who need to travel. It takes only ten minutes to walk to Sanjieliangxiang, Chaoyang Square, and Xiguan Night Market in the city center at night! The room is well soundproofed, and the bed sheets are very comfortable and clean. The front desk staff has good service and warm reception. The requests raised are responded to and resolved quickly. I will come again if I have the chance~
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] We are very happy to leave you such a good impression and make you love our hotel so much. We will continue to work hard and make it to the next level~~ Fenghuang welcomes you to visit next time~~
Youke
Deluxe Twin Room
Checked in Dec 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is clean and hygienic. Xiaoxue's service is very good. I am very satisfied with my stay. The hotel is conveniently located and very close to the train station. There is also a newly opened business district called Chaoyangli nearby. It is very fun and close to tourist attractions.
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] Thank you for your recognition and affirmation. We always believe that we can do it well with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Guest User
Standard Simple Room (2 Beds)
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Phoenix Hotel is really a surprise! The room is clean and tidy, the bed is comfortable and soft, and the front desk Xiao Yang's service is warm and thoughtful, making people feel at home. The breakfast is rich in variety and balanced in nutrition, which meets all my needs. The location is also very convenient, with many attractions and shopping places around. Highly recommended to every travel friend!
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] The long paragraph is full of praise, we are so moved! We will continue to provide you with quality service, so that every time you stay, you can experience the dedicated and sincere service attitude of Phoenix Hotel. We look forward to your next stay~
Guest User
Standard Simple Room (2 Beds)
Checked in Dec 2024
Business travelers
27 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is spacious, bright, clean and comfortable. The front desk service is good. The room was upgraded for free and fruits were given. Xiao Wu from the business center provided very good service and helped design and print materials. Manager Liang from the Chinese restaurant also provided very good service. I was very satisfied with the dinner and will choose to stay here next time.
Original TextTranslated by Google
Response from Property: 【Self-service laundry】【Gym】【Direct access to subway】【Adjacent to the popular pedestrian street night market】Thank you for your praise, we will definitely work harder to do the best, your satisfaction is our greatest motivation! We treat every customer as our friend, and look forward to your visit to our home next time! ! Wish you: happy work and happy life! All the Phoenix Hotel awaits your next visit.
Anonymous User
Standard Room B (2 Beds)
Checked in Dec 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Phoenix Hotel has very convenient transportation. It is about 150 meters away from the subway entrance. Nanning Railway Station is also nearby. The front desk service is very enthusiastic and helped to upgrade the room type for free. The room is spacious and bright, with complete facilities. The bed is super comfortable. Xiao Tan checked out professionally and quickly. The overall experience is good!
Original TextTranslated by Google
Response from Property: 【Self-service laundry】【Gym】【Direct access to subway】【Adjacent to the popular pedestrian street night market】Thank you for your praise, we will definitely work harder to do the best, your satisfaction is our greatest motivation! We treat every customer as our friend, and look forward to your visit to our home next time! ! Wish you: happy work and happy life! All the Phoenix Hotel awaits your next visit.
Lantianyunming
Deluxe Twin Room
Checked in Nov 2024
Couples
7 Reviews
4.7/5
Amazing
Posted on Dec 1, 2024
The hotel service is very good. The front desk service is very enthusiastic as soon as you enter the door. I encountered some difficulties that day, and Comrade Xiaolong was very enthusiastic and busy. The hotel’s supervisor is also very enthusiastic and wants to solve problems for the guests. However, when I checked in, the front desk clerk sent a piece of fruit. When I walked into the room, I saw a very warm little gift. To be honest, it was like walking into my home. When I walked into the bathroom, I saw that the towels were all sterilized towels and were all plastic-sealed in pockets. I like your management and service. The hotel is in a very good location. It is close to the train station and the airport bus is only a few minutes away. I recommend it to friends in need.
Original TextTranslated by Google
Response from Property: 【Self-service laundry】【Gym】【Direct access to subway】【Adjacent to the popular pedestrian street night market】Thank you for your praise, we will definitely work harder to do the best, your satisfaction is our greatest motivation! We treat every customer as our friend, and look forward to your visit to our home next time! ! Wish you: happy work and happy life! All the Phoenix Hotel awaits your next visit.