Mercure Hotel Reviews

Location is amazing, but we, as foreigners, expected a little bit more of the breakfast of an 5* International Hotel.

The overall stay was good. Most of the staff is friendly and welcoming. Some could use some training in customer service. The biggest issues for me were that they obviously never mop the floors and they turned off the air conditioning using the excuse that guests will get sick and so many guests were so hot and uncomfortable at night.

It is very good hotel but the service dont speak english very well

excellent

good。

Facilities: considerate care, fresh air, clean bed, complete facilities. Hygiene: considerate care, fresh air, clean bed, complete facilities. Environment: clean and hygienic Service: considerate care, fresh air, clean bed, complete facilities.

The room was clean and tidy, and we upgraded it to a lake view room, which was very nice! The linens were comfortable, the environment was quiet, the lighting was sufficient, and the room size was not small. The overall cost performance was very high!

Xianxian at the front desk was very welcoming. I stayed in this hotel with my children, and they upgraded us to a deluxe room. It was really luxurious, with a lake view, and great value for money. I will stay in this hotel again next time I come to Nanjing

I have stayed at Mercure in Chengdu and Shenzhen before. The quality has always been very stable. The breakfast at this Mercure in Nanjing is very good. The room is OK. The soundproofing is a little poor, and you can hear people jumping up and down upstairs.

This time I brought my children to Nanjing, and I booked a room the night before the Dragon Boat Festival. It happened that this hotel had twin beds. Because I brought two children, the bed type in the hotel was easy to put together. When I arrived at the hotel, the environment and facilities were very good. The service staff took the initiative to say that the beds could be put together. The service was very good. There were also colorful ropes prepared for children during the Dragon Boat Festival, which was very considerate. The hotel's gym was also very good, and there was also a Pilates classroom. The swimming pool was also very large, but I didn't take photos because I was embarrassed to take photos when someone was exercising. It was a bit far from the city attractions, but it was very close to Niu Shou Mountain. It only cost more than ten yuan to take a taxi. They also gave me souvenirs when I checked out, which was very considerate! In short, the hotel is good!

The hotel is great value for money, the staff was very polite and welcoming, and took the initiative to upgrade our room. When customers raised issues, the attitude was very sincere, the response was very quick, impressive and very efficient. This should be a well-trained team, I will go back there again.

I went to Niu Shou Mountain with my friends. I stayed very close to the hotel, only 10 minutes drive away. The room was very big and the service was very good. They also provided free breakfast with many varieties and duck blood vermicelli soup. Great!

The hotel environment is very good. I will choose Huazhuhui Mercure every time I travel! The bedding is good and the sleep is very comfortable. Not far away is Jingfeng Center, which is good for shopping and has complete supporting facilities! It is very convenient to order takeout, and there are robots to deliver it to the door. There is also a swimming pool, gym, and Pilates room in the hotel, but I came back a little late and didn't have time to experience it. Lulu at the front desk was very enthusiastic and a very satisfactory accommodation experience!

The room is clean and sanitary, the hotel facilities are complete, there is a swimming pool and a gym! The lake view room has a wide view, and the service staff is warm and thoughtful, very considerate!