Hotels near Genin P BONINNE (Namur), Namur

We booked this stay to celebrate our Anniversary. We choose the royal package so we could enjoy the wellness, dinner and breakfast all in one. I had emailed the hotel in advance that it was our anniversary and they said they usually don't provide extras with such occassions but they were willing to have a bottle of wine ready in the room. Unfortunately we never did receive that. Wellness was a nice addition to the package. Jacuzzi, sauna, infra red and showers. Good enough to use for an hour. Dinner was the high point of our evening. The dishes were delicious and nicely plated. 5 courses of amazing skill and flavor. I would come back soly to eat in this restaurant!!! Room was comfortable, clean and spacious. Everything your expect of a 4 star hotel. Mini bar, amenities etc The only reason I can't score this experience more then 3 stars is because of the breakfast. In my opnion (with experience staying in hotels over the world like USA, Canada, UK, Morocco, Lebanon etc) this was not a 4 star experience. The overall selection is very limited. The deli meats were only consisting of pork so we could not eat from it. Some salmon would have been a nice addition. I never in my whole life have had to fry, bake my own eggs in a 4 star hotel. This is one the weirdest things I have experienced. Me standing at a stove making my own eggs while paying well over 300 euro for a nights stay. You really need to up your game when it comes to breakfast. At least get a chef to provide nicely made omelets, scrambeld eggs etc. There are only 30 rooms so you could provide such an excellent standard if you put in the effort. The breakfast buffet area is also very dark and small. Kept bumping into people and let's not start about the very slow coffee machine. Overall the stay would have been perfect if we didn't have to check out with the experience of such a bad morning. Hopefully this is something you can improve on then it would be 5star

Room was clean. Bed was very comfy. We were out sightseeing most of the time so didn't spend much time in the hotel or use the amenities. An iron in the room would have been handy but otherwise had all we needed. Nice touch of the 'emergency champagne' in the wall cabinet but we resisted.

My second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.

This was our second visit to this Hotel as a stopping point on our journeys between UK and Crete and we will definitely return again. The Hotel is clean and functional, and the staff friendly and attentive. The location close to major roads is perfect for a one night stay after a long journey. The adjoining Bistro serves great reasonably priced meals and the service is excellent. We travel with two dogs who were made very welcome and well catered for.

We stayed here for one night and must say we were a bit reluctant having read previous reviews. Luckily there were not any major issues with our stay, but it was still a bit frustrating to see how they threw away such a good potential. To take the positives first, the location is nice and secluded and the room we got at least seemed to be partially updated recent years. There were still some old furniture with stains, but paint and doors seemed new(er). The outside area between the main buildings with a terrace and a grill was also nice. If you wandered a bit further though, that's where you see the decline. What seemed to be a basket & tennis court in addition to a miniature golf course are just left to rot. That's not something that require heavy maintenance to keep in order, so that's just laziness, and something that would have made the hotel much better and catered to families in a whole different way. The water in the indoor swimming pool was also freexing cold, probably another cost saving activity. In addition, when we came to breakfast about 10 minutes before closing, pretty much everything was picked out. When staff came out and took some of the trays I expected them to refill and restock, but instead they just took them away. This left us with very few options and is not acceptable from a serious hotel. If breakfast times are until 10, you should get the same experience no matter if you show up at 8 or 9.50. Again, this is laziness and cost saving, but seems like an implemented routine. All in all, this has the potential to be a great hotel, but that requires willingness from the management. Right now, that doesn't seem to be existing.

Very close to Charleroi Airport, the hotel has a shuttle bus, which takes you to the airport for an additional charge of 8 euros per person, a 10-minute drive. For those who need to take an early flight, it is very convenient and recommended.