Guest User
February 8, 2025
Good Location for treks to Volcano NP. The service, ambiance, and grounds all have the luxury resort feel. Both the little touches, (e.g. sit down check in with tea, fireplace lit while you're at dinner, and foot massage after trek) and special requests (e.g. I wanted $100 billion broken, didn't have it so they went to bank and came back to me at dinner, forget something in your room, they rush down to pick it up.) this put me at ease. Kudos to Julius and Ghislane. Food was great. Surrounded by flower gardens filled with birds. An area for improvement, hot water was scalding hot and shower control was janky.