Universal Aparthotel Elisa

Universal Aparthotel Elisa Reviews

Universal Aparthotel Elisa

Carrer Circuit del Llac, 1, Muro, Balearic Islands, 07458, SpainView Hotel Details
Universal Aparthotel Elisa
Universal Aparthotel ElisaUniversal Aparthotel ElisaUniversal Aparthotel Elisa
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Universal Aparthotel Elisa Guest Reviews

4.3/5
Very Good
49 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(49)
Positive reviews(48)
Reviews with photos/video(12)
Negative reviews(1)
466orlab
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 6, 2024
Had a great stay with our 12month old twins. All of the staff were so lovely and helpful no matter what we asked and they were so nice to our twins. Food in the bar/restaurant was very nice and breakfast buffet was fab! It was a bit too cold to swim but it's to be expected at this time of year, regardless pool area was beautiful and always spotless. Would definitely return.
Response from Property: Dear Guest, Thank you very much for your nice review and for having shared you experience with us at the Aparthotel Elisa**** in Mallorca. We are glad to know you enjoyed your stay and we fulfilled your expectations. It will be a pleasure to welcome you again in the near future at the Aparthotel Elisa **** your home in Mallorca. Kindest Regards,
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
We liked the hotel very mutch. Hope to come back again one dag! Clouse to the Beach. Restaurants near by. Nice place for bicycling and hikes. Also nice start for sightseeing with car. Lovely pool area. Very nice rooms. Wonderful breakfast! ❤️
Response from Property: Dear Guests, Thank you very much for your kind review and for sharing your experience with us. We are delighted to know you enjoyed your stay with us at the Aparhotel Elisa **** in Playas de Muro and it will be a pleasure to welcome you in the near future. Kindest Regards from Mallorca,
earthtravelller
Checked in Apr 2024
Couples
4.0/5
Very Good
Posted on Apr 19, 2024
Staying nearby but loved the location of this restaurant overlooking the lagoon in a peaceful setting. Nice atmosphere in restaurant, attentive and polite staff. Good menu choices with authentic Spanish dishes included, food was lovely and well presented and good value. Complimentary peach shots at end of meal which was a nice touch. By far the best restaurant we found in Playa de Muro both from the point of view of food, location and ambience.
Response from Property: Dear Guest, Thank you very much for your review and for sharing your experience with us. We are glad to know you enjoyed your stay at our Restaurant Elisa in Playas de Muro. All your comments and suggestions are very welcome and they help us in order to provide not only a good product but also an excellent service. It will be a pleasure to welcome you in the near future at the Hotel Restaurant Elisa **** in Playa de Muro. Kindest Regards
Guest User
Checked in Jun 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2023
A short break at the universal Elisa apartments in playa de muro. The apartment was lovely, actually better than I expected ,very clean and fully equipped if you wanted to cook. The hotel , pool and bar areas lovely , eat in the hotel restaurant twice during our stay the food was delicious and the staff were friendly and polite . Location was ideal in a tranquil setting overlooking the lake , just a five minute stroll to the beach and plenty of restaurants. Would definitely stay here again if visiting Playa de muro .
Response from Property: Dear Guest, Thank you very much for your kind review and for sharing your experience with us. I am glad to know you enjoyed your stay at the Aparthotel Elisa **** during your holidays in Mallorca. It is always a pleasure to know we have fulfilled your expectations and it will be nice to welcome you again in the near future at the Aparthotel Elisa****, your home in Mallorca. Kind Regards
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
Nice and clean. Up to date. Great staff. Great well looked after pool. Food is lovely. Close to beach. Our 2nd time as we loved it so much and we will go again. Close to shops as well would definitely recommend
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
We are in Madrid one week in Melia Hotel, and another week in HCCLugano of Barcelona and this hotel Elisa is different. The service personal are very proffesional and brekfat buffet super excelente, also the restaurant for diner. The cheff is a master in met preparación. Is our first time in Mallorca and we are make a plan for next year with all family here. Without lié I can say that this is a better place in the world.
Response from Property: Dear Rquijote, thank you very much for this fantasic review. We are very happy that you enjoyed your stay with us and will be back next year with all your family. Sunny regards from the Playa de Muro. Universal Aparthotel Elisa TEAM
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
Restaurant only review! The place we looked for was closed and I am so pleased it was as we had a superb meal here. Marisa was warm and welcoming Location brilliant (by park) and peaceful, despite being by road. Food was delicious and freshly prepared. Garlic prawns Melon and ham Poké bowl Service great - at one point I did think Marisa was reading my mind!! The only criticism because nothing is perfect, that the poké bowl should really use sushi rice, it was just ‘normal’ rice
Response from Property: Dear Goosifer71, thank you very much for your so positive review about your experience at our Restaurant Elisa. We are very happy that you enjoyed food and service so much. Hopefully you will be back soon! Sunny regards from the Playa de Muro. Universal Aparthotel Elisa TEAM
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
nice small complex, friendly staff. the room are clean and tidy and equipped with kitchenware. close to the beach and shops you can walk there in 5 minutes. had a nice holiday here! we would go back here again
Response from Property: Dear Guest, Thank you for your review and for sharing your experience with us at the Aparthotel Elisa ****. We are gld to know you enjoyed your stay with us during your holidays in Mallorca. It will be a pleasure to welcome you in the near future at the Aparthotel Elisa ****, your home in Mallorca. Kindest Regards
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 29, 2023
My daughter I loved the stay and hope to return soon! One of the favorites was the water fountain for the guests. Nice pool and great breakfast buffet with all you can eat. Close to the beach i also a plus!
Response from Property: Dear Guest, Thank you very much for your review and for sharing your experience with us. I am glad to know you enjoyed your stay at the Aparthotel Elisa **** during your holidays in Mallorca. It will be a pleasure to welcome you in the near future. All my team and I remain at your disposal for any information you may require. Kindest Regards,
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 13, 2023
We spent 2 bautiful weeks in Aparthotel Elisa. Room are beautiful, you have a little kitchen. We had a halfpension and we can say that the food was great! I definitely reccomend to have a halfpension. Thank you all wonderful staff - at reception, kitchen, restaurant, pool area, cleaners. We will definitely come back again! This was for 100% what we were looking for. Quiet place where you can sleep well and very beautiful beach is only 5 minutes walking.
Response from Property: Dear Guest, Thank you very much for your nice review and for sharing your experience with us. I am glad to know you enjoyed your stay with us at the Aparthotel Elisa **** during your holidays in Mallorca. As you may know our main goal is to provide our guest not just with an excellent product but also with a perfect service. We always try to go along and beyond our guests expectations in order to make sure they enjoy their stay with us as much as possible. It will be a pleasure to welcome you in the near future at the Aparthotel Elisa **** your home in Mallorca. Kindest Regards,
Guest User
Checked in Jun 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Jun 22, 2023
Came here for a meal during our holiday, service was very good and the food was of good quality too. Staff were very polite and the place was very clean. Carbonara was pretty good, the views of the water beside the restaurant were very nice. Menu was a bit basic.
Guest User
Checked in May 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on May 10, 2023
Very satisfied, when we arrived we get a room upgrade! the people are kind and Everything is very clean,.. good appartment.perfect for a bicycle vacation.: swimming pool was cold, but it was april😬 when we go back we take the same
Response from Property: Dear Guest, Thank you very much for your review and for sharing your experience with us. I am glad to know you enjoyed your stay at the Elisa Aparthotel ****. It will be a pleasure to welcome you in the near future. Kindest Regards
Guest User
Checked in Jan 2023
Family
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
I have been coming to playa de muro for years and never really noticed it, I would 100% recommend this hotel for so many reasons - the staff are very friendly, nothing is too much trouble, the apartment and all areas are spotless, breakfast was excellent. Only reason for not giving 5 out of 5 was we were woken most mornings from the overloud radios the cleaners use to communicate to each other, but we soon went back to sleep. Will definitely be back!!
Response from Property: Dear Ejh4, thank you very much for your review and specially your 100% recommendation for our aparthotel. We are very happy about this and of course we will try to find a solution for the use of the radios early in the morning. Sunny regards from the Playa de Muro. Universal Aparthotel Elisa TEAM
Guest User
Checked in Jan 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
Stayed here for one week. Rooms spotless and the bed was so comfortable. Staff were very friendly and helpful. We had a pool view and the sound proofing was brilliant from the back but sadly quite noisy from the front. We had one of the first rooms so people walking past talking, suitcases rolling past at all hours did disturb us a little (could only hear this if sleeping in the main room, couldn't hear it so much in bedroon) but that's the only fault. The setting of the restaraunt on the lake is stunning. We had the buffet here and it was lovely. Would definitely stay again.
Response from Property: Dear Reevo, thank you very much for your great review about your stay with us. We are very happy that you enjoyed your vacactions here and we are looking forward to welcome you soon again. Sunny regards from the Playa de Muro Universal Aparthotel Elisa TEAM
Guest User
Checked in Jan 2023
Other
0 Reviews
1.0/5
Posted on Jan 31, 2023
3rd . time we stayed at Elisa. Simply great every time, but this time superb. Everything works - the (upgraded) rooms, food, the facilities (pool, restaurant) and most importantly - the staff. The staff will simply bend over backwards to make your stay comfortable. I have stayed in many 5-star hotels, but only a few could match superb Elisa. We will be back for sure.