Hebbar's Heritage Home

Location is good :: 400 meters from Victoria Terminus Hygiene :: Good Well Mainatined. But here is the twist.... Plz read in details :: [1]°°°°On 25/08/2024. I have called and conveyed that we were Thee (66,67,37 aged) planning to visit. We told them that we would land around 4:40 am in Mumbai and would arrive at 6:30 am in morning. I requested them for early accommodation for washroom as elderly people need to visit washroom in morning. Check in time is 9:00 am. We can request for early check in mentioned They agreed over call and assured us we would get required washroom facility. Even on 20/09/2024, we called them at 7:30 pm. They assured again. We arrived on morning 6:00am. We started to call them a bit early. I had been calling as I have two over aged people with me. They didn't pick up. Suddenly I called them from another number, this time they picked. [2]°°°° upon reaching, when I have told them their receptionist (a south India guy) behaved terribly with us, with high voice and pointing fingers at us realizing that he has done a blunder, an intentional blunder. He didn't pick up my phone from my number but where I called him from another number he picked. We were helpless at that time. We finally got accommodation at 7:03am. Initially he refused when I mentioned that it was mentioned that we can ask early accommodation as it was well communicated twice before. We maintained silence as I was with two elders. [3]°°°°they didn't even bother to mention that they have lift we have used stairs twice (4th floor). Thank god to Security guard of Appejay Chambers (where this hotel is situated) he said us why u people taking stairs with this age plz use lift,situated in back side of this building. God bless this security guard. [4]°°°°staff behavior was good but that receptionist slim +having mouchtasche is rude by character. Another receptionist is there without mouchtasche and little bit healthy he is decent guy. Overall, very horrible experience unfortunately though. Plz don't visit with old people. I am writing with my own experience. We have stayed there for two days (21 to 22,22 to 23). We have checked out at 4:30 am as we have Vande Bharat booked for Goa. Thank you all.

Excellent location, everything else is average. Neat and clean beds, good for one night sleep, variety of food options nearby at walking distance.

Hebbars heritage home is well managed, secure, neat and clean. Officials and helpers were amiable. The concept of common kitchen was amazing. It is quite in proximity to railway station. I would prefer to stay there on my travel to mumbai and would recommend it to others also.

Its o kay with antique look. Not congested, ac section room was nice spacious, bed sheet, pillow they give, mattress cover was very bad, smelly. Hygeine part was missing, they also give you bath towel for which they charge 20rs. It was really funny. Two wash room's and two toilets are common, bathroom is extremely contested. Not really really great.

Location is prime, hospitality is nice, service was good, all places of mumbai darshan are easily accessible from here

Hebbar’s heritage is in a beautiful quiet neighbourhood, walking distance from cs t and with many good places to eat around. It’s an old vintage property and the dorms have a beautiful balcony to wake up to tree canopies and bird sounds. Rare to find in south bombay. The only discomfort was the common toilets for men and women and too close to each other. It’s slightly uncomfortable to use if you wake up at same time as everyone else